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TrustRadius
TrustRadius for Vendors

TrustRadius for Vendors

Overview

What is TrustRadius for Vendors?

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

User Review: TrustRadius For Vendors Allows Business To Relay Quality Info To Prospective Buyers
03:28
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Pricing

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Customer Voice

Starting at $30,000 (multi-year discount available)

Cloud
per year per product

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $30,000 per year
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Product Demos

Getting Started with TrustRadius

story.screenspace.io

WTF is a Decisioning Platform?

app.screenspace.io

TrustRadius Vendor Portal Demo

Storylane
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Product Details

What is TrustRadius for Vendors?

TrustRadius mends the trust gap between technology buyers and providers. Delivering the most credible buyer decisioning platform for software across industries, TrustRadius helps decision-makers confidently choose technology with vetted, peer-based guidance. Providers are empowered to tell their unique story, engage high-intent buyers, improve conversion, and gain customer insights. More than 12 million annual visitors generate and use high-quality content like verified reviews, data, and ratings on TrustRadius.com.

TrustRadius offers a set of vendor solutions aimed to help technology companies harness the authentic voice of their customers, use that content in their own channels, and activate downstream intent to find and convert in-market buyers.

The Ultimate+ package helps vendors drive demand by leveraging category-level intent data, which allows vendors to target visitors to their own product pages as well as competitors’ pages in their category. The Ultimate package offers product-level intent data to deal intelligence on buyers looking at their products, including leveraging our LinkedIn Matched Audiences integration. The Customer Voice package helps product marketers, customer marketers, and analyst relations professionals use TrustRadius content in marketing and sales channels to increase conversion, accelerate sales cycles, and enable sales teams.

TrustRadius for Vendors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security

Frequently Asked Questions

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

TrustRadius for Vendors starts at $30000.

TechValidate, Gartner Peer Insights, and Peerspot are common alternatives for TrustRadius for Vendors.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of TrustRadius for Vendors are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(357)

Attribute Ratings

Reviews

(1-25 of 258)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • A very useful admin platform where I can see anytime the volume and the recency of reviews, I can run different reports, I can edit product profiles
  • The quality of reviews and the awards
  • Published reports and analyst research
  • Occasional issues when using Safari as browser
  • Occasional issues at login on new vendor portal
  • The function "Metrics" recently released needs more improvements
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • I like that we can influence the custom questionnaire with our priorities
  • Makes it easy to monitor competition
  • Great CSM
  • Wish we could generate our own incentivized campaign links
  • UI is a bit clunky
  • Wish we could see what campaign reviews came from directly in the portal instead of needing to export a CSV
Sherry Arnold | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • TrustRadius does the heavy lifting to gather the reviews - they take our lists, scrub them, and manage the campaign to reach out for the reviews. We just watch for the reviews to come in!
  • TrustRadius is diligent to ensure we get the most value from our partnership. They hold regular meetings with me and also with our team (including our CMO) and offer assistance to keep us on track and to ensure we're meeting our goals.
  • We've really been able to grow our library of customer quotes, identify new customer references, and gather competitive information through our reviews and they've been a great help to our marketing efforts.
  • The hardest part of working with TrustRadius is just not being able to keep up with them! They're always ready and anxious to move forward. It's taken a while for our teams to catch the vision and get on board, but now that we are, we're appreciating the results and are better able to justify the investment.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The platform is pretty clean and intuitive
  • I like that most of things are Do-it-Yourself
  • The reviews collected are quite detailed
  • Customer support can be improved
  • Need both new and old platforms to merge so we don't have to switch between legacy and old platforms
  • Ratings to review campaigns should be made more frequent
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • TrustRadius for Vendors let's us ask very specific questions about features/products we're focusing on.
  • TrustRadius for Vendors offers an incredible support staff and partnership.
  • TrustRadius for Vendors offers many creative ways to utilize the quotes/reviews we receive.
  • Due to TrustRadius reviews being a bit lengthy, I think it can hinder response volume.
  • While not a major issue, it would be nice to have a TrustRadius Slack/chat integration where I could quickly reach my reps. That being said, my reps already have a great response time!
  • It would be nice if I could run a report on how my company's competitors are performing on TrustRadius for Vendors.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The Client Success team is super helpful and very responsive
  • The back end management of the review platform is easy to navigate
  • I like how I can update the product profiles under my purview quickly and easily
  • Product review questions are thorough so we get some high quality reviews from our customers
  • I can't think of anything
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • Good support team
  • Clean dashboard
  • It would be nice to be able to create custom review links without having to reach out to our rep
  • In the past, the reports we purchased from TrustRadius were not as detailed as some of the other vendors we use. However, the team was incredibly receptive to our feedback and made changes that added a lot of value.
Jeff Cotrupe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Actively working with us to generate reviews
  • Actively working with us to showcase the reviews we get
  • Actively presenting us to the market by featuring us on special pages such as Vector Databases — and on the TrustRadius home page
  • Professional team providing us with services — but also colleagues and friends
  • We needed better ways to sort our reviews for score and recency, and TrustRadius for Vendors helped us get there
Andrew DeCataldo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Amazing support from our Account Team at TrustRadius
  • Easy to navigate user interface
  • Credibility in market
  • Flexible contract
  • Improvements to lead capture form
  • An updated user interface for the vendor portal
September 11, 2023

Digital Marketing Manager

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Intent data integration with LinkedIn
  • Intent data report
  • The TrustRadius for Vendors support
  • Chrome extension for the review quotes
  • I would appreciate more options in terms of intent targeting
  • Better performance of the TrustRadius for Vendors form on our profile
  • Some minor login issues with the review quotes Chrome extension
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We can add ample materials to our paid and non-paid product profiles.
  • Their new lead webhooks feature.
  • Our CSM is extremely attentive, organized, and proactive.
  • The search bar on reviews.
  • How customers are asked if they'd like to be opted-in as references when leaving a review.
  • I would like to see ratings and reviews separated out - the ability to just see all ratings and all reviews.
Harryson Pointdujour | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Supportive, collaborative team.
  • We appreciate the help scaling our review efforts and demonstrating social proof via badges
  • Intent signals help us lock in on potential customers
  • Nothing particular comes to mind
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I like that the reviews are searchable, so we get to know the quick pulse of the users around certain themes
  • Appreciate the recognition (awards & badges) criteria that keeps competition fair
  • I love the vendor support provided by their Account Manager and the attention to detail
  • I believe reporting module can be a lot better, especially insights within the marketplace to know how other vendors are perceived
Score 10 out of 10
Vetted Review
Verified User
  • Comprehensive Review Questions
  • Intent Data
  • TrustRadius Quote Chrome Extension
  • Ability to gate content via the Lead Form
  • Greater opportunity and flexibility to push Intent Data to the Account, Lead or Contact fields in SFDC
  • Greater visibility into our TrustRadius for Vendors account thru the vendor portal, such as account balances, payments, email outreach lists
  • Integration with Qualified, our chat provider
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Request a demo form on profile
  • Top Rated Awards
  • We have not been able to get value from our intent data subscription. We need to better-activate our Sales team, but we also need support to make this more plug-and-play. Additionally, we can integrate G2 into ZoomInfo — can we do this with TrustRadius?
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