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TrustRadius
TrustRadius for Vendors

TrustRadius for Vendors

Overview

What is TrustRadius for Vendors?

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Manager in Marketing
Computer Software Company, 51-200 employees
Verified User
Project Manager in Marketing
Information Technology & Services Company, 10,001+ employees

Video Reviews

1 video

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User Review: TrustRadius For Vendors Allows Business To Relay Quality Info To Prospective Buyers
03:28
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Pricing

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Customer Voice

Starting at $30,000 (multi-year discount available)

Cloud
per year per product

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $30,000 per year
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Product Demos

Getting Started with TrustRadius

story.screenspace.io

WTF is a Decisioning Platform?

app.screenspace.io

TrustRadius Vendor Portal Demo

Storylane
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Product Details

What is TrustRadius for Vendors?

TrustRadius mends the trust gap between technology buyers and providers. Delivering the most credible buyer decisioning platform for software across industries, TrustRadius helps decision-makers confidently choose technology with vetted, peer-based guidance. Providers are empowered to tell their unique story, engage high-intent buyers, improve conversion, and gain customer insights. More than 12 million annual visitors generate and use high-quality content like verified reviews, data, and ratings on TrustRadius.com.

TrustRadius offers a set of vendor solutions aimed to help technology companies harness the authentic voice of their customers, use that content in their own channels, and activate downstream intent to find and convert in-market buyers.

The Ultimate+ package helps vendors drive demand by leveraging category-level intent data, which allows vendors to target visitors to their own product pages as well as competitors’ pages in their category. The Ultimate package offers product-level intent data to deal intelligence on buyers looking at their products, including leveraging our LinkedIn Matched Audiences integration. The Customer Voice package helps product marketers, customer marketers, and analyst relations professionals use TrustRadius content in marketing and sales channels to increase conversion, accelerate sales cycles, and enable sales teams.

TrustRadius for Vendors Integrations

TrustRadius for Vendors Competitors

TrustRadius for Vendors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security
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TrustRadius for Vendors Downloadables

Frequently Asked Questions

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

TrustRadius for Vendors starts at $30000.

TechValidate, Gartner Peer Insights, and Peerspot are common alternatives for TrustRadius for Vendors.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of TrustRadius for Vendors are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(357)

Attribute Ratings

Reviews

(151-175 of 258)
Companies can't remove reviews or game the system. Here's why
October 25, 2019

Great tool to drive impact, but you need to put in the work!

Verified User
Contributor in Marketing
Computer Software Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are looking for ways to dial up your social proof and find ways to easily integrate it into other efforts (e.g. digital marketing campaigns) then it's a great tool. The downside is, that there is quite a bit of cross-functional work needed to truly make the most of this product offering!
October 25, 2019

For execs getting into the 'review game'

David Cardiel | TrustRadius Reviewer
David Cardiel
Head of Global Demand Gen
Cision (Computer Software, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If used correctly, TrustRadius is a strong contributor to a robust demand gen strategy, specifically on the customer marketing side. Quotes, testimonials and sourcing speakers are all ingredients to a successful demand gen campaign and TrustRadius serves that up to us.
October 09, 2019

It's 2019. You have to have great reviews.

Shannon Cardwell | TrustRadius Reviewer
Shannon Cardwell
Digital Inbound Program Manager
IBM (Computer Software, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited for companies who:
  1. Want to influence the buying cycle
  2. Want to capture mind share
  3. Want to increase their relevancy in a given market
  4. Want to arm their business with competitive intelligence
  5. Want to enhance their marketing with real world proof points
October 08, 2019

TrustRadius From a Vendor Perspective

Paige Mummert | TrustRadius Reviewer
Paige Mummert
Customer Marketing Manager- Advocacy
Genesys (Computer Software, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
TrustRadius is well suited and easy to use for our customers to leave reviews. It is very helpful to hear our customer feedback and allows prospects to hear current customer feedback as well. The only thing holding me back from referring it to other colleagues is that it is not very well suited for a global company when it only allows English written reviews.
October 07, 2019

Highly Recommended

Dustin Davis | TrustRadius Reviewer
Dustin Davis
Social Media Analyst
ADP (Human Resources, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We would hear often from the sales team that they were able to secure another sale because of a great review that was seen on TrustRadius. People want to hear what real users are saying, they want more than our word that we are offering a great product.
September 30, 2019

Customer Marketing

Verified User
Manager in Marketing
Computer Software Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In my role doing customer marketing, this product is very useful. I am able to see who are the promotors of our company and read reviews online. I am also able to use positive reviews in other places, like our company website. I think the hardest part with reviews to be honest is having to send your customers to multiple places to give you reviews.
September 19, 2019

Driving and harvesting reviews: so important in today's world of buyer self education

Verified User
Director in Marketing
Information Technology and Services Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you're a software vendor, it is important to be well represented on third-party review sites. Many people who are "in the market" may not contact you but they will likely go to a review site. Also, when you have a relationship with a third-party review site, you can get a good sense of what companies are in the market. Also, you'll learn from product reviews what areas to improve in terms of product and how you do business.
September 19, 2019

Drive Demand Generation and Voice of Customer program from a single platform!

Verified User
Director in Marketing
Telecommunications Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
TrustRadius is a great platform to gather unbiased customer sentiments. The platform is easy to use and the customer success manager (CSM) will work with you to help get the best out of the platform and your investment. Our CSM, Merrell, is great. He is integral part of success that we are having with the platform.
September 12, 2019

Let your customers tell your story with TrustRadius!

Sonya Hansen | TrustRadius Reviewer
Sonya Hansen
Director, Demand Generation
Matillion (Computer Software, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are looking for customer affirmation based on third-party reviews, this is a great place to do it. TrustRadius has a competitive offering that allows flexibility that some of the other review vendors do not provide. I also really appreciate that they are innovating and adding new solutions alongside their core product to offer more use cases to vendors. I would love to see more lead generation ideas come from TrustRadius and products that directly relate to how we can meet bottom of funnel buyers when/where they are looking for information.
September 12, 2019

Great partnership with TrustRadius

Alok Ajmera | TrustRadius Reviewer
Alok Ajmera
President & Chief Operating Officer
Prophix Software (Computer Software, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for collecting and publishing real customer reviews and scores. We've been able to take customer feedback and action it with our organization (change product, services, etc). More importantly we've been able to create valuable content to help us give other prospective customers a predictive view as to what working with Prophix might look/feel to them.
September 12, 2019

A true extension of our marketing team!

Verified User
Employee in Marketing
Computer Software Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Every B2B software vendor should consider partnering with TrustRadius! While other review vendors may claim to have higher market share, the included content features and friendly account management team make it a worthwhile investment.
September 11, 2019

TrustRadius helps drive references and customer content

AD
Ann Davis
Manager, Customer Advocacy
Procore (Computer Software, 1001-5000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's a great tool for sourcing customer testimonials from customers for use in marketing materials, for driving new references for your sales team, and for getting insights from your customer base to help improve product offerings and services.
September 11, 2019

Get buy in before you buy

Gillian Farquhar | TrustRadius Reviewer
Gillian Farquhar
Global Head, Customer Marketing
Qlik (Computer Software, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
You should really know that you cannot operate this program successfully in a vacuum. You're going to need a lot of collaboration with other organizations so plan for that - if you cannot get buy in from product, support, etc., it's less likely to be successful.
September 11, 2019

TrustRadius gives us valuable insight into how our customers talk about and use our product

Verified User
Contributor in Marketing
Computer Software Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
  • Generating consistent and honest feedback from your customers.
  • Backfilling a pipeline for new case study participants.
  • Saving time when creating new case studies by covering all basic information about the client before initial contact. Think of TrustRadius reviews as the email interview before your actual interview where you gather simple but important information. This is a huge time saver.
  • Incorporating real reviews into your web marketing and sales enablement.
  • Mining reviews for new insights into how customers use and view your product. This helps drive product development focus, and messaging. Talk to prospects about your product like your customers do.
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