TrustRadius for Vendors

I gave TrustRadius for Vendors an eight out of ten. I feel they are well-suited for tracking real-time reviews from credible sources.

TrustRadius for Vendors is well known in our space for reviewing software vendors, and we have used it internally when evaluating new tools. It's a great channel for us to support our brand image with customer reviews.

TrustRadius for Vendors is a great platform to help our companies to build it's digital presence with trust and authority in our market. It allows us to feedback to other areas in our business based on our customers' feedback. Contact with our account managers ensures that we are maximising our usage of TrustRadius for Vendors.

Well-suited for "mass-market" (with customers not limited by industries) solutions with a big customer base and/or customer success team in place.

TrustRadius for Vendors is great for driving reviews. While the form/questions might be longer than other sites, it gives you a better understanding of what your customers think and how they feel about your products.

TrustRadius for Vendors is well suited for quickly narrowing down a short list of solutions for vendor contact based on TrustMaps. It is less suited for direct feature comparisons for specific use cases.

TrustRadius for Vendors is well-suited for software companies wanting to reach buyers during the initial research stage. One scenario where you may run into challenges would be generating reviews if your customers are very small businesses. A large portion of our customers are SMB and Mid-Market, but for the few VSB business reviews, TrustRadius for Vendors has been wonderful about working with us to verify the identity of our customers without LinkedIn or Business email addresses.

TrustRadius for Vendors is well suited for companies looking to grow their brand awareness and gather customer feedback, as well as for companies looking to arm their sellers with more enablement tools. I would also say that TrustRadius for Vendors is well suited for companies who are looking to expand their customer evidence and do not have the resources to build that customer evidence internally.

TrustRadius for Vendors is amazing if you want to generate high-quality customer reviews for marketing materials. We have collected some awesome reviews that we get to use now on landing pages and it's added the most value to our premium subscription. I feel like TrustRadius' SEO might be lacking because when searching reviews, more often than not, it shows up behind their competition, like Capterra and G2.

TrustRadius does a great job of generating reviews. We can request a custom landing page link, which they provide within a few hours. These custom landing pages can be embedded anywhere, creating a smooth process for customers to leave reviews. I wish it were easier to move up the TR rankings and improve your score.

TrustRadius is great if you're looking for a non-biased 3rd party site for your customers to share their feedback on your product. I like that TrustRadius offers anonymity to the reviewer as well. TrustRadius is less appropriate if you're looking to source peer reviews from customers whose dominant language isn't English. We're working on piloting multilingual review translation with them, but it isn't standardized quite yet.

TrustRadius is well suited for scenarios where individuals or businesses seek reliable, unbiased user reviews and ratings of software products or services. It can help in making informed purchasing decisions and comparing options. However, TrustRadius may be less appropriate for industries or niches with limited online presence or when highly specialized, niche software solutions are required.

TrustRadius has had a measurably positive impact on our SEO, and the level of detail found in TrustRadius reviews contributes greatly to the social proof our prospects are looking for prior to buying from us. The review collection services offered by TrustRadius are also very effective and have generated many reviews for us across our product listings. If you are a vendor with many listings, it can be difficult to stay on top of managing them all on TrustRadius. However, that is an inherent obstacle to having many products to offer in the first place. Ultimately, as TrustRadius continues to grow its user base, you can reasonably expect your prospects to have made a stop here before continuing on to your website or your competitors. So, I would highly recommend listing your products here whether you opt for a premium listing or not.

I would definitely recommend it for any type of company of any size that has a review program in place. To help them have more reviews, to manage and classify them efficiently, and to show the results to try to influence the decisions of potential buyers. I would also recommend TrustRadius for those companies that need an extra layer of intent data to help them qualify for their opportunities. However, I don't think it's a good option for those small and medium-sized companies that are not well known and expect reviews to come organically and effortlessly because they will need to invest time to achieve success.

TrustRadius is well aligned with the marketing advocacy efforts and sales enablement and aiding them for creating stronger pitches for a prospect for a NBB/Cross-sell/Upsell opportunities. Additionally, it can be the best source for providing fresh leads to the system. Additionally it gives great competitor insights and aids in building a strong community that supports our GTM strategy as well! Moreover, its well established for providing support to the web design teams for embedding the widgets on the product webpage.

TR's audience seems to be the sort of folks we want to engage with; for us, that's marketers and mid to large enterprises. Our account team is responsive and looking to add value and utility. I like the shift to bi-annual award periods rather than seasonal/quarterly.

TrustRadius is a must-have peer review platform for any B2B company. It is an excellent source of current, honest, long-form customer feedback. Prospects who are looking for their next solution get a thorough look into use cases similar to theirs. Being active on peer review platforms like TrustRadius should be a staple in every B2B company's marketing playbook.

Well suited for customer feedback and quotes library. Less suited as a single partner for an enterprise peer review strategy.

TrustRadius for Vendors is great for sourcing customer reviews, surfacing buyer intent data, and sourcing customer reference volunteers. It's not always the strongest for internal reporting or record keeping. Furthermore, it's a great data point for competitor comparisons.

TrustRadius as a whole provides great content because of the way they structure their questionnaire. I appreciate how thorough each review is, it's a shame we are unable to use these without paying an additional fee. The new Vendor Dashboard is great, we really appreciate all the extra insight into our pages.
My only concern is that it's not clear how TrustRadius differentiates itself from other similar peer review vendors and how companies choose to divide who they send their customers to.

We like that it suited well for the North Americas region. We like to leverage that as per our strategy to cover this market deeply.

As a software company, we use the TrustRadius vendor portal to generate reviews and quotes. Our sales and marketing teams then use these quotes, reviews, award badges, etc., to provide authentic feedback when promoting the product. It works for everything we use it for. We don't get many leads from the partnership, but I imagine that would be different if we also utilized the intent data.

TrustRadius for Vendors is well-suited for any company looking to collect valuable customer feedback to be used in multiple ways. It is user-friendly and doesn't require a ton of maintenance. It might not be worth it cost-wise for smaller companies.

TrustRadius for Vendors is well suited for any company that depends on a fair display of user feedback from trusted 3rd party resources. Additionally and company that does not have the internal resources to manage review solicitation/management, they are a perfect partner to do the legwork to getting reviews done. Also any company that wants to provide incentivized reviews, it is almost impossible not to fall victim to their own company bias. TrustRadius for Vendors offers a framework to incentivize reviews and maintain the integrity of the feedback that is displayed for potential customers.