TrustRadius for Vendors

TrustRadius for Vendors is an awesome platform for building consideration with in-market buyers, especially if you are targeting mid-market or enterprise organizations. TrustRadius for Vendors is well suited for helping companies build their digital presence. TrustRadius helps to round out a company's digital presence while building authority and trust with in-market buyers. TrustRadius for Vendors is a strategic investment - one that pays dividends over time vs. creating immediate ROI. TrustRadius for Vendors is less appropriate for organizations looking for something that's a pure PPC/PPL platform. Smaller organizations that require immediate ROI will find that this vendor's offerings don't align with their budgeting and planning style.

If you are working in Marketing, Sales, and or Reputation Management, and you are already familiar with such sites as G2, Gartner, Capterra, Trustpilot (the list goes on) -- TrustRadius for Vendors is surely something to consider! It is a solid alternative with very little audience overlap. The pricing policy is quite reasonable. TrustRadius for Vendors is a useful tool for ANY rapidly developing product, in any market segment.

TrustRadius for Vendors is a great way for our company to get important feedback from customers. Using a third-party helps to obtain true, unbiased feedback. We use this feedback to learn, grow, and showcase success. It's a great way for future customers to understand how our product will help them, based on the real experiences of other customers.

TrustRadius for Vendors is a good platform for B2B and B2C businesses who can benefit from the social proof of reviews. The platform is easy to use and doesn't require more than a couple of quick meetings to get rolling. This is a valuable tool for several different organizational teams (marketing, support, success, etc.) and is a good way for clients to communicate and share their thoughts with us.

TrustRadius for Vendors is great for helping small teams kick start their review generation process and ensure relevant stakeholders are engaged from marketing, through to sales and customer success.

For an IT enterprise organization, TrustRadius for Vendors has enabled us to drive SEO, brand awareness, and buyer intent for the monitoring and AIOps categories.

TrustRadius for Vendors is a great platform for sourcing and promoting customer reviews, especially when you have a large customer base (as RStudio does). If your customer base is small, it might be difficult to source an adequate number of reviews.

Any technology vendor of size or scale who wants to have real feedback from real users so that prospects can make well-informed decisions.

If you are a smaller firm with a small customer base or have a lot of large competitors, it will be more challenging for you. But if you've got a great product and raving fan customers, TrustRadius can benefit your organization.

Good to use:

• For specific product reviews, especially when the product is growing and you don't have many formal references
• When you want to provide partners a place to provide reviews
• When you want to discover new customers and partners and how they are using your software
• Broaden your awareness of how customers are actually using your software (sometimes you might be surprised)

TrustRadius for Vendors is well suited to provide an independent view into your company's products and services. Due to a large amount of anonymous feedback, it may be less appropriate if you require specific company logos and contacts as references.

TrustRadius is well suited in gaining customer feedback and providing you insight to your customer base. They help give you an edge over the competition as well as see how you're comparing from a customer stance.

TrustRadius is well suited for obtaining and responding to customer/client reviews.

I've recommended TrustRadius to other marketing colleagues who focus on other products. Their concerns are if enterprise prospects use TrustRadius more, or if they prefer G2, Capterra/Gartner, etc. I don't know the answer to that question, but I'd assume the TrustRadius sales team would have the data to show the demographics of their users.

Our struggle is this product serves millions of consumers and SMB's, while the Enterprise version serves a much smaller number of customers. To collect reviews, we send out thousands of email requests to get a relatively small number of reviews, even with incentives. It's not as easy to do so with Enterprise customers, especially since our sales team does not have direct relationships with end users of the product.

The platform is intuitive and easy to navigate, making it convenient for us to manage and review metrics and customer reviews. TrustRadius also allows us to easily identify customers who are interested in doing more. The only negative has been our experience with the account managers - getting in touch with them in a timely manner can be very difficult.

If your company is looking to source more reviews and increase your overall rating on TrustRadius, I highly recommend investing in its vendor offerings. It has definitely paid off for my team!

I would recommend TrustRadius to any company looking to generate reviews while piggybacking off of TrustRadius' online presence. This is a core piece of technology that enables us to execute ABM campaigns.

TrustRadius is excellent for software that has long buying cycles.

The quality of the reviews obtained in TrustRadius is great compared to many other review sites. It can be used for other marketing purposes too. The only drawback is that reviewers might find the extensive questionnaire time-consuming.

Having a 3rd party resource for people to compare your product against others and see where you stack up is important and a great tool for sales and marketing teams.

TrustRadius' ability to use custom questions in product reviews has gotten us some of the best user generated quotes. By being able to ask about specific functionalities we want to promote, we were able to build a library of quotes for our sales team to use.

TrustRadius is a great platform to gain detailed reviews from customers and their representatives are helpful with any doubts you may have in the process. I manage it alone and haven't found it difficult to do so.

TrustRadius is well suited for vendors in well-established industries with several active competitors. The deeper the pool of competitors, the more credible the reviews will be and the greater the opportunities for buyers to compare options. Similarly, vendors that have passed the startup stage, with at least several dozen customers (ideally 100s), have a better opportunity to collect enough customer reviews that represent a richer canvassing of a vendor's capabilities and qualifications.

It provides an extra layer of insight for several internal teams. We're able to support our sales team with trusted user reviews and intent data as well as our product team with honest critiques that help guide development.

TrustRadius is well suited to sharing feedback, insights, and general information to our product marketing team. It is also well suited for lead generation as we are able to generate widgets for landing pages which enhances the conversion process as a 'raw case study' or a case study 'without the marketing'.

It's great at providing trustworthy, in-depth reviews for our broad suite of products. It also helps us understand who is looking at our products and what customers consider important when searching for their next solution. The reporting on the TrustRadius efforts could be improved. Currently, a lot of our reports are manually updated.