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TrustRadius
TrustRadius for Vendors

TrustRadius for Vendors

Overview

What is TrustRadius for Vendors?

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

User Review: TrustRadius For Vendors Allows Business To Relay Quality Info To Prospective Buyers
03:28
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Pricing

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Customer Voice

Starting at $30,000 (multi-year discount available)

Cloud
per year per product

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $30,000 per year
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Product Demos

Getting Started with TrustRadius

story.screenspace.io

WTF is a Decisioning Platform?

app.screenspace.io

TrustRadius Vendor Portal Demo

Storylane
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Product Details

What is TrustRadius for Vendors?

TrustRadius mends the trust gap between technology buyers and providers. Delivering the most credible buyer decisioning platform for software across industries, TrustRadius helps decision-makers confidently choose technology with vetted, peer-based guidance. Providers are empowered to tell their unique story, engage high-intent buyers, improve conversion, and gain customer insights. More than 12 million annual visitors generate and use high-quality content like verified reviews, data, and ratings on TrustRadius.com.

TrustRadius offers a set of vendor solutions aimed to help technology companies harness the authentic voice of their customers, use that content in their own channels, and activate downstream intent to find and convert in-market buyers.

The Ultimate+ package helps vendors drive demand by leveraging category-level intent data, which allows vendors to target visitors to their own product pages as well as competitors’ pages in their category. The Ultimate package offers product-level intent data to deal intelligence on buyers looking at their products, including leveraging our LinkedIn Matched Audiences integration. The Customer Voice package helps product marketers, customer marketers, and analyst relations professionals use TrustRadius content in marketing and sales channels to increase conversion, accelerate sales cycles, and enable sales teams.

TrustRadius for Vendors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security

Frequently Asked Questions

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

TrustRadius for Vendors starts at $30000.

TechValidate, Gartner Peer Insights, and Peerspot are common alternatives for TrustRadius for Vendors.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of TrustRadius for Vendors are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(356)

Attribute Ratings

Reviews

(26-50 of 169)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Vendors to manage and track all reviews for our company - the good, the not-so-good, and the great! This allows us to understand where we are excelling, where there is room for improvement within the product itself, and the stages of the product implementation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius for Vendors has been great for connecting us with prospects and supporting our efforts to build trust in the market by publishing customer reviews. Their intent data has helped build marketing campaigns, and we appreciate the seamless sync to LinkedIn for creating ad audience lists.
François Brasseur | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used the TrustRadius platform to increase visibility and advocacy for our products. TrustRadius has become an integral part of our strategy for promoting our offerings and leveraging the power of customer reviews. By encouraging our customers to leave reviews on TrustRadius, we can gather honest feedback about our product and showcase the positive experiences of our satisfied customers. TrustRadius significantly impacts our KPIs/goals. Firstly, it helps us increase our brand visibility and reach. When customers leave positive reviews on TrustRadius, it improves our product's overall rating and boosts our reputation within the marketplace. This attracts more potential customers to consider our product and increases our chances of acquiring new business. Secondly, TrustRadius contributes to a high customer retention rate and 95% satisfaction because we can encourage satisfied customers to share their positive experiences, reinforcing their trust in our offering and strengthening their loyalty.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius for Vendors allows us to source a number of reviews for our product. These reviews provide us with assets that our sales team can use when reaching out to potential customers, the TrustRadius for Vendors Quote finder allows us to find quotes that our reviewers have left us to show off to prospects.
Eleonora Grinenko | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Vendors to generate customer reviews for several reasons, including getting customers' feedback, building customers' testimonials library, identifying prospects for case studies, and promoting our solution as an alternative to our competitors also listed on TrustRadius. We have been using TrustRadius for Vendors for several months and have generated about 13 customer reviews so far. Our product is complex and requires professional implementation. We are still figuring out the proper model for the interview generation campaigns. Unfortunately, our business unit has a startup mentality in a big corporation setup, and we do not have proper support for this product, such as a customer success team that can help us out with this project.
Kati Sevier-Jacobson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Vendors to drive customer reviews, gather new customer quotes, and identify potential advocates. One of our goals is to have customers not only be a reference but leave Tealium a review and have even used reviews to make improvements to our processes that have been mentioned. TrustRadius for Vendors makes it easy to drive reviews and get detailed information from customers on why they like using our products.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Vendors for company/product exposure, leads, reviews and intent data. It lets us see, within a unique and popular channel, businesses who are researching our category and solutions. We then market to them via intent data. We also use TrustRadius for Vendors review campaigns for customers.
July 07, 2023

A true partnership

Megan (Florida) Zolnierowicz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We began partnering with TrustRadius for Vendors last year as part of an ongoing initiative to build customer advocacy and trust. (We were in a situation where we have thousands of customers but had never launched any sort of coordinated review effort.) As part of this initiative, we began working with three of the biggest customer review sites - we purchased premium profile listings and regularly run review campaigns with all three. TrustRadius for Vendors is by far the easiest to work with and the most engaged/invested in our success. Rebecca is our CSM, and we never meet *just* to meet - she always has topics outlined ahead of time and is always looking out for us - bringing ideas and opportunities for us to better present our brand to both our customers and prospects. We also use intent data to fuel our 6sense campaigns and have seen very promising results. If you are looking to get started with customer reviews and aren't certain how I suggest partnering with TrustRadius for Vendors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the TrustRadius for Vendors platform to grow our brand recognition and amplify the voice of our customers. TrustRadius for Vendors has helped us grow our pool of customers that are willing to be ambassadors for us, increase traffic to our site, and reach a more engaged audience on LinkedIn. TrustRadius for Vendors has expanded the strengths of our customer marketing team and the value customer marketing brings to the business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using TrustRadius for Vendors for many reasons, but the intent data has been super helpful. We've been creating audiences of people visiting our TrustRadius for Vendors profiles, then targeting them on LinkedIn with ads. This has been a really effective technique. A big focus of ours is higher quality leads, and the viewers that are reviewing our page definitely fit the bill.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using TrustRadius to help source feedback on our product from our end-user customers. We needed a platform where our customers could provide feedback on a non-biased, 3rd party research site. TrustRadius has allowed us to receive this feedback from our customers regularly, and we also enjoy how we can reward our customers with gift cards for their reviews.
June 22, 2023

TrustRadius Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have a sponsorship with TrustRadius and appreciate the partnership with their team. We have bi-weekly meetings with our account representative, who has helped to dig into results and continually ideates on ways to generate more reviews. Reviews are a great way to reflect the unbiased voice of our Paycor customers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We consider TrustRadius among our primary channels on which we display our numerous product listings. The TrustRadius platform enables us to provide granular details about our products and also enables our customers to share their experiences with their peers, all within the same listing. The content of customer reviews, combined with the details of our listing, contributes greatly to our SEO efforts. Achieving Top Rated distinctions that TrustRadius offers has helped us differentiate ourselves from competitors as well.
Nicolas Chaves | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius is one of the main platforms within our review program. This program establishes a framework of transparency and honesty that allows us to listen to our users, partners and market analysts actively. At the same time, it establishes our customers' satisfaction level and helps decision-makers make better choices based on the real experiences of their peers. That is why the results obtained here are included in our company's health metrics.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TIBCO uses TrustRadius for vendors majorly for content generation, widget syndication, accessing premium content, campaigns support and intent data. TR aids in positioning our top solutions where they should be in the market and keeps us aware about our customer experiences in real-time. All of the content generated via TR reviews provides us with a social proof of our product capabilities and use cases directly from the customers. Being Top Rated or earning a Most Loved tag from TrustRadius gives a strong sense of achievement. With the widgets, Trust Quotes, customized questions, TR becomes our go-to-portal for building a relationship of "Trust" with the customers. It is really an extension of our Voice of Customer program. As a marketer, I feel TrustRadius provides very reliable vendor services with utmost transparency. TrustRadius not only impacts goals but also helps in building the right strategy and align their services, timelines and efforts towards our successes. Moreover, the turn-around time for any or each of the service or query is very efficient. I love how TrustRadius builds that "Trust" amongst both the vendors and their customers by their exceptional services. Additionally, the customer success managers are very proactive and efficient with their work! Be it the promotional activities once you've achieved a position on TrustRadius or helping us with the review generation tactics or enabling our internal teams like sales, ABMs etc, TrustRadius is always on top of it!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius to review and source first-hand customer reviews and ratings and basic integrations with our demand generation and social programs. We monitor clickthrough rates of TR content on our website and intent data through TR. The tools provide helpful insight, and we are happy to promote our performance in periodic "Best of" and "Most Loved" reports.
Adrienn Tordai ✏️ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius to collect reviews, analyze customer feedback, provide customer service, and to monitor market activity in our categories. As a Customer Engagement Company, being present and responsive on peer review websites like TrustRadius is fundamental to our core values. I work closely with the TrustRadius reps who have provided incredible value to our community management and tracking efforts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As a vendor, I would like to share my experience using the TrustRadius platform. TrustRadius for Vendors has been a great business partner, helping us to gather customer feedback, build brand reputation, and gain insights into our customers and competitors. One of the most significant benefits of using TrustRadius has been the opportunity to gather feedback from our customers. We take customer feedback seriously and use it to identify areas for improvement. TrustRadius for Vendors has provided us with valuable insights into our customers' needs and preferences, allowing us to refine our products and services and improve customer satisfaction. Although TrustRadius for Vendors is not the platform where we lay our primary focus, their team has shown lots of commitment to improving our peer review program and leveraging the available resources. The TrustRadius team is very committed and a pleasure to work with.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Vendors as another channel to grow our market presence, increase brand reputation, and source customer feedback. As Customer Marketing Manager, I actively use the vendor portal to generate and monitor reviews - responding to customers, escalating feedback to internal teams, sourcing referenceable customer quotes, etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently partner with TrustRadius to drive peer reviews to our company's page, encouraging true, honest feedback from our customers. When people are researching our company or product, we want them to see customer use cases, true benefits and any potential issues they have encountered. TrustRadius helps drive reviews from our customers through various campaigns.
With the newly redesigned admin portal, we have access to so much more great information about our page, buyers activity, reviews and where we stand in terms of TR Awards. This is all highly valuable information when planning our strategy around peer reviews.
Madison Hagan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Veracode uses TrustRadius for Vendors to collect non-bias reviews of our products and services. We then use these reviews as proof points in marketing content, a pipeline for our advocacy program, and even as a way to see what our customer's pain points are. TrustRadius for Vendors has helped us be more effective because we are able to collect these reviews without having to do extra work and setting up internal campaigns, etc., so we can then focus on how to best use these reviews.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our prospects typically do 3rd party review research during lower sales funnel stages. Our review solicitation on TrustRadius for Vendors was unmanaged which caused our score to drop way outside the trend on all other review sites. No one in our company owns review generation/requests so we needed a way to solicit reviews to show an unbiased & balanced user reviews. TrustRadius for Vendors was able to take over solicitation of unbiased reviews to show a true user experience score. From these score improvements that matched our other 3rd party sites, our demo show rate & close rate have shown improvement leading to a payback on our investment in under 2 months.
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