Valuable insights and great customer support
TrustRadius for Vendors brings us the most valuable insight on our products and solutions: the customer voice. The review forms are very …
Starting at $30,000 per year
View PricingOverview
What is TrustRadius for Vendors?
Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Video Reviews
1 video
User Review: TrustRadius For Vendors Allows Business To Relay Quality Info To Prospective Buyers
03:28
Pricing
Customer Voice
Starting at $30,000 (multi-year discount available)
Cloud
per year per product
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $30,000 per year
Product Demos
Getting Started with TrustRadius
story.screenspace.io
WTF is a Decisioning Platform?
app.screenspace.io
TrustRadius Vendor Portal Demo
Storylane
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is TrustRadius for Vendors?
TrustRadius mends the trust gap between technology buyers and providers. Delivering the most credible buyer decisioning platform for software across industries, TrustRadius helps decision-makers confidently choose technology with vetted, peer-based guidance. Providers are empowered to tell their unique story, engage high-intent buyers, improve conversion, and gain customer insights. More than 12 million annual visitors generate and use high-quality content like verified reviews, data, and ratings on TrustRadius.com.
TrustRadius offers a set of vendor solutions aimed to help technology companies harness the authentic voice of their customers, use that content in their own channels, and activate downstream intent to find and convert in-market buyers.
The Ultimate+ package helps vendors drive demand by leveraging category-level intent data, which allows vendors to target visitors to their own product pages as well as competitors’ pages in their category. The Ultimate package offers product-level intent data to deal intelligence on buyers looking at their products, including leveraging our LinkedIn Matched Audiences integration. The Customer Voice package helps product marketers, customer marketers, and analyst relations professionals use TrustRadius content in marketing and sales channels to increase conversion, accelerate sales cycles, and enable sales teams.
TrustRadius for Vendors Integrations
TrustRadius for Vendors Competitors
TrustRadius for Vendors Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Security |
TrustRadius for Vendors Downloadables
Frequently Asked Questions
Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.
TrustRadius for Vendors starts at $30000.
TechValidate, Gartner Peer Insights, and Peerspot are common alternatives for TrustRadius for Vendors.
Reviewers rate Support Rating highest, with a score of 9.6.
The most common users of TrustRadius for Vendors are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(356)Attribute Ratings
Reviews
(26-50 of 257)Companies can't remove reviews or game the system. Here's why
July 17, 2023
TrustRadius for Vendors Review
- Ratings AND Review options
- Generating Intent data - seeing who we're being compared to
- Running review campaigns on our own timelines
- Generating better intent data - upon downloading, the UI of the files is not the best
July 17, 2023
Great relationship with TrustRadius
- Intent Data
- LinkedIn Connector
- Salesforce Integration
- Would like to see a more automated way to send intent data to our CRM
- TrustRadius has an exceptional CSM team that provides outstanding support and guidance throughout our journey.
- The reach of TrustRadius is impressive, allowing us to tap into a vast audience of potential buyers and decision-makers.
- TrustRadius has established a good reputation in the market as a trustworthy and reliable platform for authentic customer reviews, adding to the credibility of the reviews shared and further enhancing our brand's reputation when potential customers research us on TrustRadius.
- Integrating TrustRadius with popular marketing automation tools would be a valuable addition.
July 11, 2023
Great for sourcing authentic user reviews!
- TrustRadius for Vendors awards help us stand out in our industry
- Sourcing Reviews
- Widgets
- More detailed reporting feature on the UI
July 07, 2023
Great way to increase your product visibility
- The ability to add your content, such as demos and promo videos
- Intent data showcases the interest in our product category
- Detailed reviews
- To my understanding, some of the functionality features were suggested by the first vendor in the category, and sometimes the comparison with our product is not in our favor and affects the rating
- Have the stats of campaign execution available in the portal
July 07, 2023
TrustRadius for Vendors is the superior review site
- The Vendor portal is easy to use.
- They are adding new features to improve and expand their offerings.
- Their customer support is great!
- Provide some type of view into what reviews are pending so we can track what is coming even if we cant see what it is or says.
July 07, 2023
A Valuable Addition to Full-funnel Marketing
- 6Sense-integrated intent data for display and Orchestration campaigns.
- Automated review campaigns.
- Badges and other recognition.
- Some of the categories are too broad with hundreds of competitors.
July 07, 2023
A true partnership
- Dedicated CSM
- Review campaigns
- Intent Data
- Ran into some challenges getting the review widget on our website
- The intent data is extremely valuable
- Sellers are armed with more enablement tools
- Annual awards provide valuable proof points for potential customers
- Making custom link generation available through the vendor portal
- Enabling out-of-the-box reporting of the pros/cons of the review content
June 23, 2023
Amazing for collecting high quality customer reviews
- The review incentive program has been super easy and effective. We've gotten so many more, high-quality leads from it.
- The intent data has been really interesting and has helped guide some of our campaigns on other platforms.
- We haven't deployed the quote widget yet but that was a huge reason behind our decision to join TrustRadius for Vendors. We are really excited to add it to our landing pages.
- The custom questions feature has been AWESOME! Having the power to ask customers about areas we want to highlight or promote has been super useful in marketing materials.
- I wish the intent audiences had the option to filter the audience more. I feel like it lacks in that field.
- The vendor portal is between the legacy and new version, so I have trouble navigating and sometimes get logged out for no reason and can't sign back in.
June 22, 2023
TrustRadius for Vendors Review
- Company Profile
- Review Campaigns
- Dedicated CSM
June 22, 2023
Straight-forward Review Collection Software
- Amazon gift card offerings
- Ease of use
- Scalability
- Lack of multilingual review acceptance
- Long-form reviews can limit the customer participation
June 22, 2023
TrustRadius Review
- Communication
- Partnership
- Collaboration
- Number of required questions
- Length requirement of review response
April 21, 2023
A Support Team to be Admired
- Intent data integrations are available
- Review generation services are effective
- Available categories align with our products' functionality
- Vendor portal interface sometimes toggles between the new interface and legacy interface, such as when editing a listing. This may be a soon to be resolved bug though
- Category ranking reporting could be improved
April 21, 2023
TrustRadius helps us to boost our review program and identify new business opportunities
- Review Campaign Support
- Integration with third-party software (like Salesforce, 6sense or LinkedIn)
- TrustQuotes for web
- Chrome extension
- Intent Data
- Control the incentive balance when running review campaigns
- More options to configure the TrustQuotes for web
- To have a historical record of the won badges and a place to display them publicly
April 19, 2023
TrustRadius - From building Trust in the industry to creating a Voice of Customer platform with marketers!
- Review Generation Campaigns - I like the way they are planned on regular intervals with minimum waiting time and I love the content and statistics shared after to help us be aware of what's working and what's not!
- Intent Data - TR offers the right integrations and detailed form of data on how viewers are looking at us as a provider.
- Widgets and Promotional Content Kits - It is a great way of increasing traffic on our websites and also sharing our achievements with the industry.
- Review Questionnaire and Custom Questions: We can align the content or customer quotes we are generating with our GTM strategy. The reviews generated on TR are so extensive of content that you can learn about any products/solutions from the customer in depth!
- More automated capabilities for reference hand-raisers as those can be well utilized for other participating in advocacy activities. An automated emailing system, may be!
- Competitive review performance tracking through reports
- Availability of intent data and other user activity
- First-hand information from our end users
- It can be difficult to get a quick, simple answer on custom questions, etc.
March 24, 2023
Perfect blend of a customer service & marketing tool
- Long-form content and reviews
- Self-service admin portal
- Super easy tracking
- Reps who provide company-specific support
- Simple tracking of award milestones
- Small outages every now and then - but they resolve them usually within a day
- The team
- Customers can indicate interest in the reference programs
- The potential of the Chrome extension
- TrustRadius is not as known as other review platforms
- The vendor portal is intuitive and easy to use
- Support is responsive (and proactive)
- Our CSM and other executive leaders we've met with are very strategic and helpful
- There are still times that I get juggled between the old and new vendor portal
- Some of the actions/terms on the backend aren't always clear (i.e., the action to "process" a review though it's already published)
- Manually requesting incentivized/utm'd links
- Longer forms = higher quality content but lower conversion
March 14, 2023
Great vendor to work with!
- Drive customer reviews to our company profile page through email campaigns; I appreciate not having to run these through our own system.
- It’s very beneficial to be able to customize the questionnaire for the customers so they are truly focusing on the benefits and features of the product.
- I appreciate TrustRadius tracking and fulfilling the incentives for the customers who provide feedback/review. I have worked with other vendors where you are responsible to track and fulfill them, and it's a nightmare!
- The new admin dashboard is extremely beneficial and provides so much extra insight that we previously did not have. We now have insight into reviews and ratings over time, intent data, reference candidates, Product & Feature scorcards, buyer activity and awards progress.
- Allow us to use and share our customer content/reviews.
- Provide additional ideas/ways to drive reviews.
March 13, 2023
Unlocking peer reviews platform
- Popularity
- Region wise reach
- Reliability
- Leadership's vote of confidence
- Improving visibility regarding account balance within the same website
March 10, 2023
Easy to use vendor portal and great team
- It is great having a designated account manager that meets with me as often as needed and is always there to answer any questions that arise.
- We appreciate the flexibility in using the award badges, review widgets, and quotes across our website.
- I wish there were a way for vendors to set up all of their tags and categories without having to go through the account manager to do so.
March 10, 2023
User-friendly and helpful to Customer Marketers
- User-friendly dashboard features
- Responsive CSMs
- Quote tagging abilities
- Reference Hand-raisers
- Better review filtering
- Auto-generated case studies from reviews
- They do the work of sending out unbiased review solicitations
- Our user score can be looked at by prospective clients with integrity because of their scoring mechanism
- TrustRadius for Vendors had a seamless on-boarding process and provides easy to understand guidelines on how to best use the service
- There is a lag time from campaign completion/review posting to TrustRadius for Vendors score change
- There is a lag time from score improvement to Google search result score display