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TrustRadius
TrustRadius for Vendors

TrustRadius for Vendors

Overview

What is TrustRadius for Vendors?

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

User Review: TrustRadius For Vendors Allows Business To Relay Quality Info To Prospective Buyers
03:28
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Pricing

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Customer Voice

Starting at $30,000 (multi-year discount available)

Cloud
per year per product

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $30,000 per year
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Product Demos

Getting Started with TrustRadius

story.screenspace.io

WTF is a Decisioning Platform?

app.screenspace.io

TrustRadius Vendor Portal Demo

Storylane
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Product Details

What is TrustRadius for Vendors?

TrustRadius mends the trust gap between technology buyers and providers. Delivering the most credible buyer decisioning platform for software across industries, TrustRadius helps decision-makers confidently choose technology with vetted, peer-based guidance. Providers are empowered to tell their unique story, engage high-intent buyers, improve conversion, and gain customer insights. More than 12 million annual visitors generate and use high-quality content like verified reviews, data, and ratings on TrustRadius.com.

TrustRadius offers a set of vendor solutions aimed to help technology companies harness the authentic voice of their customers, use that content in their own channels, and activate downstream intent to find and convert in-market buyers.

The Ultimate+ package helps vendors drive demand by leveraging category-level intent data, which allows vendors to target visitors to their own product pages as well as competitors’ pages in their category. The Ultimate package offers product-level intent data to deal intelligence on buyers looking at their products, including leveraging our LinkedIn Matched Audiences integration. The Customer Voice package helps product marketers, customer marketers, and analyst relations professionals use TrustRadius content in marketing and sales channels to increase conversion, accelerate sales cycles, and enable sales teams.

TrustRadius for Vendors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security

Frequently Asked Questions

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

TrustRadius for Vendors starts at $30000.

TechValidate, Gartner Peer Insights, and Peerspot are common alternatives for TrustRadius for Vendors.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of TrustRadius for Vendors are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(357)

Attribute Ratings

Reviews

(26-50 of 63)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Custom questions have resulted in the content we need. Our product development team and our marketing team have both found this content extremely valuable. Additionally and more particularly, the question about services has been great for our services team morale and the competitor question has been so fun for company morale.
Benjamin Liu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Custom questions have been helpful. We ask our customers how our product compares with competitors and what makes our offering better. We also ask some simple customer satisfaction questions like if they're happy with the features, and would they buy again.

These are a combination of helping to sell our prospects, as well as us learning more about our customers, and if there's anything about the product that we can add to our roadmap that needs to be built or improved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We love that our partnership with TrustRadius enables us to customize review questions. We've been able to ask reviewers the exact questions we want and tell our company's brand narrative instead of asking generic questions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been able to ask pointed questions about our differentiators and that has helped us collect quotes that highlight those differentiators. We've been able to use those quotes on landing pages and other content to drive conversions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been able to collect reviews specific to a certain feature set of our products and compare where we are lacking or doing better than our competitors. The ability to change the questions once a while has been of great help.
Mauricio Barberi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have only recently started using custom questions. However, we believe that they provide opportunities to capture more focused and detailed perspectives about our products and how they are unique in the industry. We look forward to adding more custom questions as we learn more about how customers are responding to the existing surveys -- the depth and breadth of the information they are sharing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are in the process of applying custom questions to all of our major products. The products that do have custom questions allow us to explore certain situations that our customers find themselves in. It also allows us to prompt the customer to expand on use cases that we could use to promote parts of our products.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In six months, we've gone through 2-3 custom question changes and will go through another round shortly. Being able to get the content you want on your reviews is crucial. We've geared questions for cross-selling enablement, adoption level reporting, and more. This helps ensure that each review we get has something that's useful.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With TrustRadius, custom questions help us create a unique and personalized journey for the customer. We're able to highlight key aspects of the product to differentiate among the competition. In addition, we're able to understand if they leverage two or more solutions within their organization and the types of use cases involved with each customer. As a result, custom questions are key to generating great content to support broader strategic needs for our company.
LaShanda Jackson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We haven't experienced benefits yet, but plan to leverage this content in the future. It's helpful to know how long someone has used your product and then take into account their feedback. That way you can identify gaps - whether that's onboarding/training or true product performance issues. With custom questions, you could dig into that a bit further.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As part of the review quality, the custom questions are specific to our product and feature set, and it helps us get the feedback we are looking for in particular. The ability to change up these questions is also nice because as we add new features, we can solicit new feedback that we can give to our product team.
Alexandra McWethy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With TrustRadius we're able to customize questions which is a big deal for us. Since we sell 100% through channel partners we wanted to have the option to collect reviews and feedback on our partners as well, which the custom questions enable us to do. We also needed a way to make it easy for partners to share feedback, which the custom questions definitely allow.
Emma Tewksbury | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using custom questions to gather more information about our customers and prospects' buying cycles. [F]or example, at what points do our prospects introduce us in the cycle and what were their most important considerations in selecting a vendor?
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