Overview
What is Twilio SendGrid?
Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber.Twilio SendGrid Marketing Campaigns aims to help users by…
In my experience, Unbelievable incompetent support and systems are brokan in multiple places
The top email service provider for promotional and business communications.
A reliable way to send emails in volume from our web-based application
Your go to email marketing platform.
Really easy to use and integrate with other tools.
Before: a Reliable Email Platform. Now: a Sinking Ship.
Do We Have an Account Or Not
SendGrid is a hands-off solution for email list delivery
Twilio SendGrid is the best tool for send your newsletters and website integration
Great Value and Powerful Email Marketing
Good, but requires patience
SendGrid is HORRIBLE!
Sendgrid sends 50,000 e-mails AFTER promotion ended, EVERY time. No support & no refund
troublesome product, terrible customer service
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Standard reports (44)8.585%
- Dashboards (44)8.484%
- Email deliverability reporting (46)7.676%
- List management (40)5.959%
Reviewer Pros & Cons
Pricing
Basic
$15
Advanced
$60
Free
Free
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Email & Online Marketing
Using software to manage lists, send emails, automate email campaigns, and track results.
- 7.7WYSIWYG email editor(33) Ratings
Users can create html emails through a drag-and-drop interface, without html coding knowledge.
- 7.9Dynamic content(36) Ratings
Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).
- 8.1Ability to test dynamic content(34) Ratings
Users can test dynamic content prior to launching a campaign.
- 7.6Landing pages(22) Ratings
Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.
- 8.5A/B testing(26) Ratings
Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.
- 9Mobile optimization(34) Ratings
Users can easily optimize emails and landing pages for mobile devices.
- 7.6Email deliverability reporting(46) Ratings
The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.
- 5.9List management(40) Ratings
This involves creating, filtering, editing, merging and de-duping lists of contacts.
- 7.5Triggered drip sequences(20) Ratings
The software allows users to set up automatic / drip email campaigns triggered by certain events.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 8.4Dashboards(44) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 8.5Standard reports(44) Ratings
The software offers pre-built reports with metrics standard to the category.
- 6.9Custom reports(28) Ratings
Users can create custom reports.
Pre-Send Testing
This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.
- 9.3URL Validation(8) Ratings
This allows marketers to validate URLs and find any broken links before sending out their email campaigns.
- 9Link Tracking(8) Ratings
This allows marketers to verify that proper link tracking is set up before sending out their email campaigns.
- 9Image Validation(7) Ratings
This allows marketers to validate images used in their emails to ensure images and GIFs display correctly in their audience’s inboxes.
- 9.3Inbox Display(8) Ratings
This allows marketers to see how their emails will be displayed within different web browsers and within different email service provider (ESP) platforms.
- 9Email Accessibility Tools(8) Ratings
This type of tool scans emails before they are sent out to ensure that design and code are optimized for accessibility across different browsers.
- 8.6Spelling and Grammar Check(6) Ratings
This feature checks emails for spelling and grammatical mistakes before they are sent out.
- 9.3Spam Testing(8) Ratings
Spam testing allows marketers to test their email against most major spam filters before sending out their email campaigns.
- 9Email Previews(8) Ratings
This allows marketers to test out emails to see how they will display across multiple different applications and web browsers.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Twilio SendGrid?
Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber.
Twilio SendGrid Marketing Campaigns aims to help users by providing:
MORE EFFICIENT EMAIL BUILDING
The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says the choose-your-path editing options save time, whether users prefer code, design, or a mix of both.
EASY, HIGH-IMPACT SEGMENTATION & PERSONALIZATION
The vendor aims to provide users with an intuitive, clean UI that makes it clear who you’re targeting. Users can also personalizing campaign subject lines and content, and design custom fields to import.
INTUITIVE, IMPACTFUL EMAIL TESTING
According to the vendor, Twilio SendGrid brings the most important campaign stats front and center so users can quickly gauge performance and iterate. When it’s time to dig deeper, Twilio SendGrid provides users with robust email activity data, inbox and geography insights, and more.
PROVEN DELIVERABILITY & SCALE
Getting your messages to the inbox is at the core of everything Twilio SendGrid does. You can upgrade to 24/7 support and expert services to bring your email program to new heights.
Twilio SendGrid Video
Twilio SendGrid Competitors
Twilio SendGrid Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(186)Attribute Ratings
Reviews
(1-25 of 57)Good Service Weak Team
In my experience, Unbelievable incompetent support and systems are brokan in multiple places
I don't think it would be suitable for any company only sending a small volume of emails.
Your go to email marketing platform.
Really easy to use and integrate with other tools.
Do We Have an Account Or Not
SendGrid is a hands-off solution for email list delivery
Great Value and Powerful Email Marketing
Good, but requires patience
SendGrid is HORRIBLE!
Sendgrid sends 50,000 e-mails AFTER promotion ended, EVERY time. No support & no refund
troublesome product, terrible customer service
Our Account Was Compromised and It's Been SEVEN Days (and Counting) Waiting on SendGrid's Non-Existent Support
We had our account compromised 7 days ago (as of June 18th). I got two emails - one notifying me that the user name was changed, and another that the email had been changed. The email says to respond to help@sendgrid.com if these changes weren't authorized.
I did that immediately. You'd think this would be a critical email and would be answered quickly. You'd be wrong.
It's SEVEN days and counting, and not a peep from SendGrid support. In addition to emailing them that NO, these changes weren't authorized and please help recover my account, I took these steps:
- Messaged their Facebook page.
- Responded to comments on their posts, asking for help.
- Direct messaged them on Twitter.
- Created a new account and submitted a ticket through that account.
- Filled out a sales inquiry and talked directly to a sales associate, who also submitted a ticket on our behalf.
- ALL of the above through Twilio, their parent company.