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Typeform has found widespread use across various departments and industries as a versatile tool for data collection and survey …
Starting at $30 *Per Month
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What is Typeform?
Typeform is online form and survey software, focused on high-quality visuals and user experience. Users can create surveys, registration forms, tests & quizzes, contests, tutorials, shopping carts, and contact forms, without needing to write code. Typeform offers freemium plan pricing.…
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Popular Features
- Multiple question types (44)9.393%
- Themes (44)8.181%
- Custom logo/branding (42)8.181%
- Survey templates (42)7.474%
Pricing
Essentials
$30
Cloud
*Per Month
Professional
$35
Cloud
*Per Month
Premium
$59
Cloud
*Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Calculator Typeform -Demo
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Create Lead Generation Form Typeform | Typeform Tutorial | How to create Typeform | Typeform Demo
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Workspace Dashboard Typeform | Demo
YouTube
Reverse ETL automation with Typeform, Marketo, BigQuery, and Slack
YouTube
Notification Option Typeform | With Demo
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Typeform Example Market Research Survey
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Product Details
- About
- Tech Details
What is Typeform?
Typeform is online form and survey software, focused on high-quality visuals and user experience. Users can create surveys, registration forms, tests & quizzes, contests, tutorials, shopping carts, and contact forms, without needing to write code.
Typeform offers freemium plan pricing. Their basic plan is free for one user; their Pro plan in $35/month for one user (includes logic jump, respondent notifications, calculator, custom thank you screen, hidden fields, payment fields, and 2GB file storage); their Pro+ plan is $70/month for three users (also includes team collaboration, white-labelled typeforms, priority support, and 4GB file storage).
Typeform offers freemium plan pricing. Their basic plan is free for one user; their Pro plan in $35/month for one user (includes logic jump, respondent notifications, calculator, custom thank you screen, hidden fields, payment fields, and 2GB file storage); their Pro+ plan is $70/month for three users (also includes team collaboration, white-labelled typeforms, priority support, and 4GB file storage).
Typeform Videos
How you ask is important
In this Software Unboxing, we demo Typeform. Walking through the steps of taking a template to functional form, this tutorial is a great introduction to Typeform.
Typeform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(171)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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- Cons
- Recommendations
Typeform has found widespread use across various departments and industries as a versatile tool for data collection and survey administration. Users have utilized Typeform for a range of purposes, including conducting surveys, gathering feedback, and collecting customer reviews. The software has been commended for its user-friendly interface and customizable forms that match company branding, simplifying the data collection process.
Typeform has proven to be particularly valuable in content marketing teams, allowing them to gather insights and recognize pain points through easy and efficient data collection. It has also been widely used in customer success and marketing departments to collect and analyze feedback from SaaS product customers. The software's logic mapping capabilities have made it an ideal choice for conducting large-scale surveys and research, tailoring questions based on respondents' previous answers. Furthermore, Typeform has been praised for its design and layout options, providing a more enjoyable survey experience compared to other platforms like Google Forms.
In addition, Typeform has been employed in various industries such as education, non-profit organizations, event planning, customer engagement, and partner programs. Whether it is building online applications for a non-profit trade school or administrating surveys to qualify job applicants, Typeform has proven to be a time-saving solution that collects data as a whole rather than individually. The ability to add logic jumps within the survey process allows users to customize the experience based on respondents' actions. Integration with CRM systems like HubSpot further enhances the form experience for users by streamlining marketing requests.
While many users have praised the features and capabilities of Typeform, there have been occasional complaints about the customer support provided by the platform. Some users have reported slow response times and problems with problem analysis. Additionally, changes to Typeform's plans have prompted concerns among users about potential issues. Despite these criticisms, Typeform remains a popular choice for individuals and businesses seeking a user-friendly and customizable tool for their data collection needs.
Calculator tool: Users have found the calculator tool in Typeform to be extremely helpful for incorporating complex calculations into their forms, with multiple reviewers praising its functionality and versatility.
Compatibility across devices: Reviewers appreciate that Typeform is compatible with modern web browsers and ensures a seamless user experience across different platforms. This feature has been mentioned by several users as a key advantage of the software.
Integration capabilities: Many users have praised the integration options in Typeform, particularly with products like Zapier and Intercom, which allow for streamlined workflows and automation. These integrations have been described as flexible and time-saving by multiple reviewers.
Confusing User Interface: Some users have found the user interface of Typeform to be confusing and not intuitive, particularly when creating forms or navigating through the platform. They feel that a more streamlined and user-friendly interface would greatly enhance their experience.
Limited Customization Options: Multiple users have mentioned that they find the customization options in Typeform to be limited. This makes it difficult for them to create surveys or forms beyond the provided question options, limiting their ability to gather specific information from respondents.
Lack of Integration with Popular Services: One user has expressed dissatisfaction with Typeform's lack of integration with popular services other than Zapier. They believe that having more native integration options would make it easier for companies to connect Typeform with their existing tools and systems.
Users have made several recommendations for Typeform based on their experiences. Firstly, many users suggest integrating Typeform with Slack as it enhances collaboration and data sharing within teams. Secondly, Typeform is highly recommended as a free and user-friendly alternative to SurveyMonkey. Users appreciate the better overall user experience offered by Typeform. Lastly, users recommend Typeform for its ability to handle large volumes of surveys and collect a large number of responses. It is particularly praised for its customization options and suitability for quickly gathering data.
Attribute Ratings
Reviews
(1-25 of 44)Companies can't remove reviews or game the system. Here's why
September 13, 2022
Great Features. Execution Needs Improvement
Score 3 out of 10
Vetted Review
Verified User
- Logic mapping
- Easy-to-use for end user
- No protection against bots
- All surveys are posted publicly
- Data integrity easily goes down the drain because of the proliferation of bots, I've found.
April 29, 2022
Typeform is a good value for the cost.
- Presents questions one at a time.
- Provides an eye pleasing platform for submitting information.
- Integrates with my CRM for further follow-up.
- Initially, it was difficult to figure out how to use the endings to drive respondents to different URL's based on their response to a particular question.
- The integration with my CRM was easy to set up, but each time I needed to make changes, I had to delete the integration, then re-connect it, and then re-apply the tags for each response.
January 02, 2022
Typeform makes surveys engaging and conversational!
- Surveys
- Quizzes
- Integrations/plugins
- More flexibility for design of forms
- Better user analytics
- Organization of Workspaces
September 20, 2021
[In my Experience:] Pathetic Customer Support
Score 1 out of 10
Vetted Review
Verified User
- Good marketing for [what I feel is] their poor product.
- [They need to] hire better customer support.
- [They need to work on] training customer [support] staff.
- [They need to provide the] right analytical tools [to their staff so that they can] answer customers.
- [They need to work on the] heavy fees charged to their customers.
- Reliable
- User experience
- Engaging
- Surveys
- Pricing
- Templates
- Data
June 23, 2021
The best surveying tool for design!
- The beautiful presentation of the forms is second to none
- Very customizable with logic features
- Easy to share results
- Easy to find previous typeforms
- Intuitive interface
- The icon menu can be confusing at first; I'd rather have text and icons
- The limit of responses on the basic plan
- Embedding issues in certain mail providers
June 10, 2021
Typeform - The most powerful, easy -to -use survey making tool in the market right now!
- Super-easy to use and create beautiful forms
- Love the sleek UI/UX
- Simple drag, drop and create feature
- Support can be improved a bit, but overall good product
April 30, 2021
Beautiful, intuitive response collection!
- Integration with HubSpot for automatic response routing
- Incredibly intuitive, beautiful design.
- Simple to build and deploy.
- Greater form customization, though I understand that by giving users more control, that might impede overall intuitiveness from a respondent's standpoint.
- Better reporting and data export.
- Logic jump is great, but the way it's designed could be clearer—I wish there was a way to see an indent of the questions that would only be asked under certain conditions within the preview itself, not just the form map.
April 22, 2021
The unique form builder
- Mobile first
- Great usability, focused on the users (interviewer and interviewees)
- Image research survey
- Customizable survey display
November 30, 2020
One of the best solutions for custom web forms and more!
Score 10 out of 10
Vetted Review
Verified User
- The calculator tool allows you to use numerical formulas to create logic within your form for specific behavior.
- Compatible with modern web browsers for both building a form and publishing, allowing it to work and look good on any device.
- Integration with products like Zapier allow you to use it as part of a larger automation in your company.
- Visually pleasing designs with use of themes, images and video to match your branding.
- Quizzes can be accomplished using the calculator tool and branching, but it would be nice to have it as a default form type so it could be more easily built.
- Would be nice to see the system have more options for default messaging/email confirmations tied to specific forms.
- Although the integration with Zapier is expansive, some companies may want more native integration with other popular services instead of using a third party solution.
- Simple and intuitive user interface.
- Clean and pleasing design with nice quirkiness (like Mailchimp).
- Great level of integrations available and customisations.
- The editor is sometimes not intuitive to start with, but once you know how, it's quite easy and quick to create content.
- The performance is sometimes not that great and the webpage has to refreshed and any edits are lost.
- Easy to create survey from scratch.
- Drop-and-drag elements for ordering and re-ordering.
- When duplicating surveys, it can be helpful to have time-sensitive questions highlighted to make sure these key fields are updated correctly.
January 20, 2020
Easy to build beautiful, engaging forms
- Ease of use - the simplicity of the form builder makes it easy to create beautiful forms.
- Form filling experience - forms are simple and engaging for the person filling them out.
- I don't think event registration forms are a primary use case, but I wish the features supporting the use case were more robust. I'd like to include a zoomable map to show event location, and wish there was an easier way to create an "add to calendar" attached to a calendar event. I've found a workaround for the latter but it's clunky.
- I turn off Typeform branding when I build a new form, but even still, I wish the Typeform branding was less apparent. When sharing a link via Slack or social media, the image and text that appears is an ad for Typeform and doesn't relate to the information you're trying to collect. (It's a Typeform-branded image accompanied by the text "Turn data collection into an experience with Typeform. Create beautiful online forms, surveys, quizzes, and so much more. Try it for FREE.(40 kB)".
January 19, 2020
Typeform is easy and fun!
- The forms are short and make it seem less intimidating when presented with 1-2 questions on a page.
- The integration for notifications is customizable, so I can send the relevant info to expedite actionable items.
- When a form stops working, I would love to be notified.
- Better summary report options.
January 18, 2020
A beautiful way to collect beautiful data
- Data collection
- Low price
- Collaboration
- Logic Flows
- Good user experience
- No training
- Sharing
- Customization
- Plug in/API access
January 17, 2020
Typeform is the best form and survey tool we have used
- Logic Mapping
- Creating a fluid, fast user experience for form completion.
- I wish the design scheme and templates choices had more options.
- Direct integrations with our CRM and website solution (HubSpot and Squarespace).
January 08, 2020
Love this service!
- Provides great templates to use.
- You have the ability to build from scratch with a multitude of options.
- The branching can be difficult to understand at the start.
- There are almost too many options.
January 08, 2020
Typeform is for the design-minded!
- Design.
- Layout.
- Ease of use.
- Overwhelming options.
January 07, 2020
A Software that Delivers What is Promises!
- Allows for customization to meet your specific needs
- Provides a user friendly platform that doesn't require an outside contractor to create questionnaires
- Though you can learn how to build simple questionnaires fairly easily, but for more complex things it does require some additional knowledge.
- There is no phone support. They only communicate through email and on their business hours (in Spain).
December 04, 2019
Making surveys beautiful and easy.
- Usability
- Surveys
- Support
- Filter logic redirects externally
- More customizations
- Pricing
- Logic Jump. Their logic jump is very easy to understand and implement. I love tailoring questions according to how people answer them.
- Redirection to end pages. It's such a time saver to be able to redirect people to different end pages depending on if they are a fit.
- The conversational experience. I like how Typeform is so unique in its presentation to clients.
- Price. It's expensive. It's why I stopped and switched to another software of $39.50 a year compared to their pricing of $30 a month. My prospects fill in the form regardless of a conversational experience.
- 1 question at a time. It's not very clear how long the form is for people filling it in.
- Typeform branding. You have to pay $59 a month in order to remove the Typeform branding.
May 16, 2019
Powerful Business Surveys That Work
Score 8 out of 10
Vetted Review
Verified User
- Valuable surveys
- Data collection at scale
- Great Analytics
- I believe that the pricing structure needs work. Even though entry level is free, $35 a month can be a bit tasking for some businesses that are just starting out. I believe that an Intermediate level is needed.
- I also believe that more Templates are needed in the admin section as most people might struggle with setting up for the first time.
- The user experience is very friendly. It's easy to get started and to start creating forms.
- Templates. Typeform has many templates to help save time and create ideas.
- The Basic package has many options and integrations to get form builders started.
- The Typeform branding is only removed at the Pro+ ($70 per month level).
- The option to edit the URL.
- Team members can only be invited at the $70 per month level. By charging a lower price, Typeform might get users to add more team members as opposed to using once account per business/team etc.
May 01, 2019
Fast to use and easy to self-learn
- Ease of use: TypeForm is easy to self-train within less than an hour.
- Flexibility: I can capture a wide range of survey inputs, such as multiple choice and rankings
- Accessibility: I appreciate that survey results are easily accessible in downloads that I can view in Excel or other tools.
- The central dashboard could do a better job of highlighting my active survey, versus historical.
- The notifications feature for new results was previously available for all users, and seemingly the company has changed the policy on this feature a couple of times.
February 13, 2019
Typeform, a simple easy to use platform to collect customers information and run surveys.
- Customization for forms with many options for data entry.
- Nice look and simple to use.
- Automatic email data to choosen email address.
- Simple and very easy to use.
- Could offer more options for data entry.
- Graphic representation of data.