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Ubermetrics

Ubermetrics

Overview

What is Ubermetrics?

Ubermetrics is a leading media monitoring and analytics solution that identifies conversations from more than 400 million online and offline sources in over 70 languages - worldwide and in real-time.The solution - Ubermetrics Delta - is a high-performance engine that…

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Recent Reviews

TrustRadius Insights

Ubermetrics Delta is a versatile tool that is widely used across different departments and industries. Users in the strategy department …
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Powerful

9 out of 10
October 13, 2015
Ubermetrics is used by our editorial and by our strategy department. In editorial, we mainly use it to monitor topical areas like energy …
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Great tool!

9 out of 10
October 02, 2015
Ubermetrics Delta is an easy, self-explanatory tool with great usability, great filtering system, a huge amount of sources and most …
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Pricing

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What is Ubermetrics?

Ubermetrics is a leading media monitoring and analytics solution that identifies conversations from more than 400 million online and offline sources in over 70 languages - worldwide and in real-time. The solution - Ubermetrics Delta - is a high-performance engine that combines…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.ubermetrics…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Ubermetrics?

Ubermetrics is a leading media monitoring and analytics solution that identifies conversations from more than 400 million online and offline sources in over 70 languages - worldwide and in real-time.

The solution - Ubermetrics Delta - is a high-performance engine that combines artificial intelligence, natural language processing (NLP), text mining and statistical algorithms to extract the most relevant documents, facts & statistics to help companies make the best decisions.

Companies like BMW, Deloitte, DHL, Microsoft, Randstad, Vodafone and Burson-Marsteller use Ubermetrics to inform their decisions in PR, Marketing and Supply Chain Management.

Ubermetrics Features

  • Supported: More than 400 million online and offline sources worldwide
  • Supported: Real-time results in over 70 languages
  • Supported: Customisable dashboard
  • Supported: Powerful virality analysis
  • Supported: Sentiment analysis in 8 languages
  • Supported: Automated, customisable reporting
  • Supported: Real-time alerting

Ubermetrics Screenshots

Screenshot of uberView - Our customizable dashboardScreenshot of Dashboard - Navigation and indicationScreenshot of Mention view - This is how Delta displays mentionsScreenshot of Virality distribution - Understanding how an article grew online. Visualizing virality over media segments (x axis) in relation to time (y axis).Screenshot of Reporting designer - Customizing report layouts

Ubermetrics Video

Ubermetrics Product Overview

Ubermetrics Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal coverage
Supported LanguagesMore than 70 languages, including German, English, Arabic, Spanish, Russian, Chinese and more

Frequently Asked Questions

Brandwatch, Talkwalker, and Digimind Social are common alternatives for Ubermetrics.

Reviewers rate Social Data Collection highest, with a score of 7.5.

The most common users of Ubermetrics are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ubermetrics Delta is a versatile tool that is widely used across different departments and industries. Users in the strategy department rely on the software to gain valuable insights into their clients' customers, analyze their engagement with the company, and understand their opinions on brands and products. This enables them to make informed decisions and devise effective strategies. Another key use case of Ubermetrics Delta is its ability to analyze competitors and monitor their share of buzz on selected topics. This feature is highly valuable for businesses looking to stay ahead in the market by keeping a close eye on their competitors' activities and identifying emerging trends. Editors also find Ubermetrics Delta invaluable in their daily work. They can easily identify hot topics in the media, track sources and authors, and gauge the sentiment surrounding various subjects. The manual adaptability of the solution, particularly in terms of reporting and dissemination analysis, has been commended by users. The support team and sales representatives are readily available to answer queries and offer assistance as needed. Additionally, Ubermetrics Delta facilitates the creation of individual search agents, allowing users to customize their searches and work more efficiently with the tool. In research projects, Ubermetrics Delta proves its usefulness by sourcing user-generated content from social media platforms and examining its impact on corporate financial performance. This feature enables researchers to delve into valuable insights that would otherwise be missed. The tool is also utilized for monitoring the online presence of institutions and corporations, enabling users to observe issues, track sentiment, and manage brand reputation effectively. Brand management teams often deploy Ubermetrics Delta to generate comprehensive reports for other departments within their organizations. Both editorial and strategy departments benefit from using Ubermetrics Delta. It helps them monitor topical areas, enhance editorial services, and analyze brand perception. The software's usability, extensive source coverage, responsive customer service, and efficient filtering system contribute to its reputation and popularity among users. Some users are even in the process of developing listening centers with the Ubermetrics Delta team to cater to specific clients' needs, further highlighting the product's adaptability and collaborative nature. Overall, Ubermetrics Delta is lauded for its ability to solve various business problems, track brand sentiment, and provide valuable insights that inform strategic decision-making processes. Its range of applications across departments and industries makes it a valuable asset for any organization.

Easy-to-understand dashboard: Several users have found the dashboard of Ubermetrics to be easy to understand and adjust, particularly for the most crucial metrics and KPIs. This user-friendly feature has assisted them in efficiently monitoring and analyzing key data.

Convenient query setup: Many reviewers appreciate the seamless setup of queries in Ubermetrics, making it convenient to gather the desired data. This efficient process has saved users time and effort when retrieving relevant information.

High-quality search results: Multiple users have praised Ubermetrics for providing the best search results in various benchmarks, indicating high-quality and accurate information retrieval. This reliable feature has helped customers obtain valuable insights into social media content related to corporate brands.

Cons:

  1. Improvement needed in filter profile analysis and handling: Some users have suggested that the analysis and handling of filter profiles within search results could be improved. They feel that there is room for enhancement in terms of the accuracy and efficiency of filtering options, which would provide a more streamlined experience for users.
  2. Difficult identification of authors and accuracy concerns: Users have mentioned that it is not easy to identify authors on the platform, causing concerns about the accuracy of attribution. They suggest implementing measures to improve author identification, such as clearer labeling or verification processes.
  3. Lack of author/influencer management tool: Many reviewers believe that having an author/influencer management tool would greatly enhance their ability to recognize and track recurring authors or influential figures. This tool would enable better tracking, measurement, and evaluation of their impact within media coverage.

Attribute Ratings

Reviews

(1-7 of 7)
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Klaus Kempf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
  • We have been using Ubermetrics in various areas. In sales, we use it for monitoring in order to recognize the tender at an early stage. The marketing department uses this tool to check what is spread across the brand, but also to keep track of sponsorship.
  • Currently there is no feature we would not be satisfied with.
Carsten Wiezorek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Easy understandable and adjustable dashboard for the most crucial metrics and KPIs.
  • Easy setup of queries.
  • Best search results in various benchmarks.
  • Visualizing the virality of topics and mentions.
  • Filter-profiles within search results could improve analysis and handling.
  • Although the identification of authors is not easy the accuracy could be improved.
  • Author/influencer management tool could be a huge improvement, to recognize and identify recurring authors.
Welf Weiger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Ubermetrics is extremely intuitive and easy to use. We primarily draw on Ubermetrics to source data on social media content that is created by users to share information and/or opinions regarding corporate brands with other users, so called user-generated content (UGC). The scope of UGC data and its initial preparation as provided by Uubermetrics is really impressive and to the best of our knowledge unparalleled. For instance, we gathered UGC data from various online media channels on six brands from the telecommunication and automotive industry dating back in time up to three years. The single content is further equipped with additional, descriptive information such as its URL, the type of media channel it has been posted to, its virality, and a sentiment score of either +1 (positive), 0 (neutral), or -1 (negative), to name just a few. With these additional information, Ubermetrics customers are able to delve deeper into analyzing the large body of UGC and thus get a better understanding of its emergence and explore its impact on measures of corporate financial performance as in our case, for instance.
  • Apart from our project, a really cool feature is the dashboard, which is easily adaptable to the user’s individual informational needs. Finally, we’d like to laud Ubermetrics for its outstanding customer care: our questions regarding the provided data and the underlying process of crawling websites for brand-related content were answered immediately and to our fullest satisfaction by Ubermterics’ staff.
  • Actually, there is nothing we disliked about Ubermetrics. We are looking forward to the international expansion of Ubermetrics’ online media coverage which may fairly take another while though.
Daniela Charrier | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Good coverage of the relevant sources in Germany - especially social media
  • Missing sources will be added on customer request if possible
  • Very cooperative and quick customer service
  • Incomplete coverage of user comments on news sites
October 13, 2015

Powerful

Score 9 out of 10
Vetted Review
Verified User
  • The semantic search helps you to follow topics much more thoroughly than "normal" systems. It is more difficult to use, but gives better, more reliable and deep results.
  • The virality check quickly lets you assess which topics or articles are important.
  • The customer service experience is excellent. When we have a problem, someone solves it.
  • The reporting tool could be even easier to use and more customizable.
  • The graphical interface needs working on.
  • One should be able to exclude authors from search results like sources.
October 02, 2015

Great tool!

Score 9 out of 10
Vetted Review
Verified User
  • Usability
  • Customer service
  • Visualisation
  • Sentiment analysis
  • Manual input
  • Real-time results
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