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Ubiquiti Networks UniFi

Ubiquiti Networks UniFi

Overview

What is Ubiquiti Networks UniFi?

Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.

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Recent Reviews

TrustRadius Insights

The product has found several key use cases across various industries and settings. For retail stores using Vonage Business VoIP phones, …
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UniFi ‘d Mess

2 out of 10
July 20, 2021
We use UniFi networking equipment and UniFi Protect camera equipment in multiple installations in a couple of states.It was selected for …
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Bad Product - Even Worst Support

1 out of 10
May 19, 2021
It's being used for office connectivity and remote connectivity, although the constant failures and lack of any support has made Ubiquiti …
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Unreliable, faulty system

1 out of 10
January 27, 2021
We purchased Ubiquiti hardware with the intention of having it create a stronger and more secure network (it is terrible).
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Ubiquiti Networks UniFi?

Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Aiwifi?

AI based Wifi marketing analytics and loyalty system for businesses of all sizes.

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Product Demos

Access Point Indoor Ubiquiti Networks Unifi Uap branco demo

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Product Details

What is Ubiquiti Networks UniFi?

Ubiquiti Networks UniFi Video

Pfsense vs Ubiquiti - Which is better for you?

Ubiquiti Networks UniFi Technical Details

Operating SystemsUnspecified
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Frequently Asked Questions

Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.

Reviewers rate Usability highest, with a score of 9.5.

The most common users of Ubiquiti Networks UniFi are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(157)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

The product has found several key use cases across various industries and settings. For retail stores using Vonage Business VoIP phones, it serves as a reliable and easy-to-configure backend, providing centrally managed WiFi for offices and client sites. In warehouse locations, multiple access points are deployed to quickly build out WiFi networks for Honeywell thermostats, minimizing cable requirements. Personal clients rely on the product for their household networks, appreciating its simplicity in implementation, configuration, and support for multiple SSIDs catering to different connections.

With its affordability and reliability, the product has become the go-to choice for networking solutions. It offers a low total cost of ownership along with valuable features. Its versatility is evident across entire organizations where it is used for switches, access points, and camera systems, providing a single pane of glass for networking management and troubleshooting. Additionally, the product is highly recommended and installed by clients seeking remote management capabilities, making it their primary WiFi solution at multiple locations.

The product serves as a cost-effective solution for small to medium enterprise wireless networks by extending networks wirelessly and creating fully meshed campus-wide wireless connectivity. It also excels in managing infrastructure and providing guest internet access and CCTV monitoring with ease of deployment, use, mass management, and competitive pricing. Offering full network visibility and monitoring of both wired and wireless devices and traffic, the product enables easy configuration of VLANs for enhanced security measures.

Overall, the product's performance, configurability, and cost-effectiveness have been highly praised by users in various setups where it provides network connectivity to both wired and wireless clients.

Affordability: Many users have praised the affordability of the cloud-based offering, with some stating that the lack of ongoing license fees is the best part of the product.

Ease of Deployment: Reviewers have consistently mentioned that deployment is extremely easy, with some stating that an entire network can be deployed in just minutes.

Range and Reliability: Users appreciate the wide range of choices for WiFi offered by the product, highlighting the affordability and reliability of access points suitable for indoor or covered outdoor spaces. Some specifically mention that outdoor Mesh APs with external directional antennas provide better dual-band WiFi coverage than more expensive alternatives.

Setup Process: Less Smooth and Intuitive The setup process for VLANs was not user-friendly and lacked clarity, causing difficulties for users. Some users found the setup of VLANs to be less smooth and intuitive. Cloud Key Programming: Easy to Lose, No Battery Users expressed frustration with the Cloud Key's programming capabilities, as it was prone to losing its programming and did not have a built-in battery. The Cloud Key was criticized for losing its programming too easily and lacking a battery. Outdated User Interface of Portal Users felt that the user interface of the portal was outdated and in need of a more modern and intuitive design. The user interface of the portal was seen as outdated and in need of modernization by some users.

Attribute Ratings

Reviews

(1-25 of 32)
Companies can't remove reviews or game the system. Here's why
Gavin Scott-Miller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cisco is a much more industry standard integrated solution. However with that comes a lot of bloat & a lot of settings that just aren't needed. UniFi is really a great competitor because it's so light that you could use this solution in your house if you really had the drive (and the budget!).
Vin Campbell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Cisco Meraki; Aruba; Juniper: I've looked at all of these. I have a ton of experience deploying and using Cisco Meraki. I love their solution. You get such a high level of technology with all the protections afforded by Cisco on the backend. However, the primary reason I choose Unifi over Meraki is simply pricing. For smaller businesses and home users, the bulk of my clients, the buy in for Meraki is simply too high to fit most budgets. I tend to go with Meraki on the Edge and Unifi inside the network, and this has proven to be a successful combination with many happy clients.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
D-Link Wireless solution is another one of the cost-effective wireless solutions in the market and it does really well for small businesses. however even a slightly higher traffic load brings the performance of the wireless APs down and sometimes they hang and need to be restarted. Ubiquiti Networks UniFi wireless solution on the other hand is better at handling moderate traffic loads which is perfect for a small to medium business.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I prefer Cisco Meraki MX when compared to the similar solution from Unify. Cisco Meraki is much more stable and the cloud interface is quite better. Cisco Meraki belongs to a more expensive price range, though. I believe that Ubiquiti Networks UniFi is a good solution for the price, but doesn't offer the same quality as more expensive solutions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
Michael Metalios | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Aruba Networks Wireless LAN (WLAN)
Aruba is expensive. Very expensive compared to Unifi. Their power requirements tend to be higher as well. It makes Unifi an easy choice over Aruba. That being said, Arubas are very well made devices. I feel their interfaces are a bit more cumbersome than Unifi. Between price, and ease of use, Unifi is the clear winner.
John Rivers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Ubiquiti uses profiles to manage their devices, like other vendors, but the functionality, easy of configuration, automated updates make Ubiquiti a better fit for SMB.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When compared to the leader, Cisco, Ubiquiti Networks UniFi cuts costs tenfold and, depending on the needs of the organization, can perform just as well. While not as customizable and feature-full, Ubiquiti Networks UniFi equipment does provide reliability and function at an incredible price-point. Just like Cisco, Ubiquiti Networks UniFi is aiming to cover the scope and breadth of the networking infrastructure needs, from switches to routers to access points, telephony and security, but also adds integrated camera and access security as additional layers. The lack of licenses to operate makes Ubiquiti Networks UniFi a good alternative to Meraki and at a lower price point. Anyone considering Ubiquiti Networks UniFi should carefully examine the support options, features, and capabilities, especially if considering moving away from Meraki or Cisco Enterprise.
Score 7 out of 10
Vetted Review
Verified User
Cost is very competitive as compared to other products that we tested against ubiquity and the availability of hardware in our region is very easy as compared to other products, device was readily provided by vendor for testing purpose, while other devices were not readily available other factor was technical support was very cooperative.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cisco is far more enterprise-level, and if your network is already all Cisco, it ties in well. Of course, that means it's as complex as Cisco gear usually is--each feature comes with more to know and understand, whereas the simplicity of Ubiquiti Networks UniFi makes it far easier and more understandable, with the trade-off of some higher level functionality. Cisco also costs a whole lot more, but you do get better support.
Mike Vaughan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
They are two different animals. One was an enterprise-level CLI-based deployment/management tool I used at VZW and the other is a GUI deployment/management tool fit for small/medium businesses that don't want to devote teams of people to manage it.
January 18, 2021

Lords of the WLAN.

Irfan Ahmed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We studied on Cisco Wireless AP Aironet 2800 series and Ubiquiti products for wireless connectivity plant to remote locations & we chose Ubiquity due to its price range, specification, and durability (radio device best in outdoor), and long-range but smooth connectivity. (We checked while raining but no issue found)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
D-Link Wireless solution is another solution in the market. it is a cheap wireless solution. it is well suited for small business environments with fewer users. It does not perform well with a high density of users.
Cisco Wireless solution is best for high-density environments but it is relatively expensive. Also, it does not have any products for point to point connectivity.
December 15, 2020

Best price for value

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Quality has a cost, it's true ... But in some cases it's unjustified. There are many "famous" brands of switches and network equipment, often with exorbitant costs. Ubiquiti has an honest cost and respectable performance. Few frills, probably a bit immature software than the competitors but for most uses, it is more than enough.
Score 10 out of 10
Vetted Review
Verified User
We have compared other lines of wireless APs and have not been able to find a reason to switch. Ubiquiti's pricing model wins compared to Cisco and other's subscription-based models. We cannot find enough functionality in the more expensive lines to justify switching.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cisco Meraki's solutions closely provide the benefits Ubiquiti provides with a more consumer-level financial accessibility. Ubiquiti has been exponentially increasing its attention and being implemented by home users means gaining a huge market within users that are attentive to details. This has forced Ubiquiti to continue to provide and improve its products, security, hardware, and software.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
One way of looking at network equipment is by grouping all into two categories: Standalone, and Centrally Managed.
Most home or SOHO network equipment is standalone, meaning each device is configured individually. If you need to adjust settings off-site, you need to allow it through a firewall or pay for some remote access system. There is no comparison with this type of network equipment since managing standalone devices at multiple sites quickly becomes unmanageable. UniFi is geared towards centrally managing multiple sites.
As for other central management solutions, most others charge many times more for each piece of equipment and much more for the central controller. Since UniFi provides the central controller (and API) for free, it is an easy choice for many use cases. For very large businesses or customers with very specific advanced needs, UniFi might not support certain features out of the box. But for the cost and ease of use, it's definitely worth checking out and testing!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
They are massively different but mainly on cost. The APs I was considering with Aruba was about $5K apiece and the APs from Ubiquity Unifi is $100 and I know they would do things differently or so I am told, but I just cannot say that I am suffering and would benefit from the $5K price tag and support and software charges to maintain what I spent a ton of money to get. I just cannot spend that type of money on something when I may only see marginal benefits.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Unifi trails the competitors in the switch/gateway category but exceeds all competitors in WiFi and IP cameras.
Cisco Meraki equipment is too expensive along with monthly costs. Netgear equipment is fine for simple networks but a small increase in upfront spend will get you Cisco Small Business switches. WatchGuard is still our go-to for gateway/firewall.
Chad Lauterbach | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ubiquiti is a large product line. The switches are great, but only layer 2, and don't have a ton of super advanced features. So they won't meet everyone's needs. The Access points have most features people need, and are a fantastic performer for the price.
The UniFi Security Gateway is only a modest firewall. It doesn't compare to the next gen firewalls out there, but you can integrate a next-gen firewall with their switches and AP's to make a cost-effective and secure network.
The controller is free, easy to use, and updated often. I like the speed of it, and like that I can run it on my own hardware locally.
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