UKG Dimensions timekeeping and scheduling are great! HCM could use some improvement here and there. Do Knowledge Map Live before starting implementation.
- The scheduling and timekeeping functionality that reports off one another. The cohesion here.
- Workflows in the HCM side creates great automation with customization.
- The flexibility and control of access in Dimensions and HCM.
Cons
- The incident feature is not robust at all. There are a ton of features here we would love to use but it locks down automatically from each step to the next and is not as customizable.
- There are glitches that remain issues for months as a par without being fixed. Such as every time a user creates and HR New Hire Action an error screen pops up that says Account Not Found. No one can find or resolve this glitch and it makes our daily users think it is constantly broken.
- There are some great ideas in the community that would be helpful to have built out but they take a while to get up voted enough to build out but then other things like adding a turtle alternative gets upvoted super fast which can be frustrating.