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Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Overview

What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?

Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.

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Pricing

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What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?

Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ukg.com/contact

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?

Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management, and featured Workforce Advisor, a personal digital consultant that used embedded machine learning and artificial intelligence to automate daily manager decision-making.


The product has been discontinued, and is no longer available for purchase.

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

(1-5 of 18)

New user review

Rating: 8 out of 10
November 17, 2021
KK
Vetted Review
Verified User
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
1 year of experience
UKG Dimensions is currently being rolled out to several new locations of the CCF network with the goal of converting the hospital's entire WFC application to Dimensions. This allows CCF to be able to have a more standardized and uniform system for scheduling and pay. We are hoping to fully convert to Dimensions within the next few years.
  • UI design is modern
Cons
  • Moving away from widgets/tabs within widgets from WFC is a bit clunky
  • Features from WFC are still missing from Dimensions
UKG Dimensions is suited well for environments that are just starting out/not been on WFC before so that the user experience is entirely new. Companies that are still on WFC would not really need to update/upgrade as of yet until there is more development on Dimensions to bring over all previous WFC functionality.

Journey to new Dimensions

Rating: 8 out of 10
November 16, 2021
Vetted Review
Verified User
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
2 years of experience
We are using across the entire organization for timekeeping and several departments for scheduling.
  • Access everywhere through any device with consistent user experience
  • Full suite staff scheduling offering to cover broad as well unique needs
  • Strong user community and willingness to incorporate customer feedback into the product roadmap
Cons
  • Adherence to industry best practices for release cycle management across all cloud offerings
  • Stronger integration partnership with Epic for Dimensions and EZ-Call products
  • Improved documentation, roadmaps, and service alerts on Trust Site and UKG Community for Datahub and EZ-Call products
UKG Dimensions provides an extensive feature offering for advanced scheduling in non-procedural clinical settings and administrative operations. Although EZ-Call can be used for procedural areas the lack of out the box integration with [UKG] Dimensions creates an undesirable experience for departments needing both products. UKG [Dimensions] can increase customer adoption by offering a more integrated experience for clinical settings requiring both products.

UKG Dimensions is great for mid-sized healthcare organizations

Rating: 9 out of 10
November 17, 2021
RR
Vetted Review
Verified User
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
2 years of experience
Our entire organization uses Dimensions at its hospital and clinics. We use it for timekeeping, scheduling, HR, and Payroll.
  • UKG Dimensions is easy to use on any device for all of our users
  • The reporting capability within the HCM (HR & Payroll) side of the system has robust reporting capabilities, which are used regularly by our end-users for decision support, and other reporting needs.
  • UKG Dimensions is ever-evolving, based on feedback from users. The product development teams are interested in feedback, and always working to improve the product.
  • We are able to give our users more abilities to control their experience within the application. From customizing the home page to submitting edits within their timecards for approval, the work of ensuring a positive experience, and accurate time cards by the employee is a positive experience.
Cons
  • For organizations with a central staffing department, or 'delegated users' to approve employee requests, the system can be difficult to use. Our organization has had to find workarounds for these types of roles, and recommend ideas to the UKG product development team for improvement.
  • The position management piece within the HCM side of Dimensions does not tie into the employee reporting well. As an organization with many employees who have secondary or tertiary roles, it can be very difficult to report on those non-primary positions.
  • For users of Advanced Scheduling, the set up of job transfer sets can be a difficult balance to ensure users are seeing appropriate employees swap shifts with, or request to cover a shift, while also ensuring they are able to see these employees in a location schedule.
  • For system administrators, there is a need to be able to pull data based on system settings, such as the configuration of adjustment rules, organizational sets, pay rules, etc. Currently, there is no reporting tool for these system settings, and it can be difficult to audit or maintain these settings without some type of reporting tool.
UKG Dimensions works well for organizations [that] are open to change and newer technologies, and have a good change management strategy in place. Organizations with clear requirements around their pay policies, scheduling rules, and accrual policies will benefit from using UKG Dimensions. If an organization does not have buy-in, and excitement from [its] top leaders of the organization may experience a difficult time when implementing this solution.

Best in class tools for our Healthcare Heroes

Rating: 8 out of 10
November 23, 2021
jH
Vetted Review
Verified User
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
1 year of experience
It is intended to be the preferred Time and attendance organization currently consolidating from 5 different T& A Apps to one "Dimensions" population scope of 34 thousand.
  • Enhances end user experience - previously in WFC
  • Performance
  • Easier to apply best practice
Cons
  • Reporting - Complex data that we will need to enable Data HUB
  • Integrations Boom and error handling
There are many areas that as a new customer on [UKG] Dimensions we feel that coming from WFC to [UKG] Dimensions we have not been exposed to the bells and whistles of being on Cloud and this latest version. Would love to hear more from Large organizations [with] 25 thousand+ in [UKG] Dimensions and their experiences. During UKG [Dimensions] works opportunities to talk to other customers were only with customers with less than 5 thousand employees which is not an equitable reference

UKG Dimensions Timekeeping Solution for Healthcare

Rating: 7 out of 10
November 17, 2021
Vetted Review
Verified User
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
1 year of experience
We're using UKG Dimensions as a timekeeping and scheduling solution for our organization. From a timekeeping perspective, we wanted a solution that will help us control costs around on-call and call back hours. In our previous product, we did not include schedules and allowed call back transfers at the time clock. Many users would use call back as a means for additional pay (instructed by their manager) but it is not truly "call back". Integrating schedules has helped simplify the clock build to an in and out button because on-call has to be scheduled to generate call back. Another business problem was time sheet corrections and the amount of historical corrections processed by our payroll team. Our correction form (completed by the employee) was in a separate system from our T&A application meaning our managers had to pull up the correction form on one screen and the timecard on another screen to complete a correction. It was not user friendly. In Dimensions, we enabled punch edits for our employees, which sends the correction to the manager. This makes it easy and maintains all the record keeping in one system.
  • Easy to create new pay codes and work rules.
  • The employee visibility period to control what users see in Time Off Request.
  • Flexibility in homepage management and smart tiles.
Cons
  • Employee level validation for timekeeping - employee eligibility for certain pay codes.
  • Report data objects - missing fields.
  • Hyperfind selection option - missing fields to choose from.
UKG Dimensions works well for a single assignment (position) employer. If you are multiple position, this product requires many creative solutions and the end result is not a perfect solution. Also, if effective dating custom data is needed, then it is less appropriate to use this product.
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