Overview
What is UKG Pro?
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
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How UKG Pro Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Video Reviews
1 video
UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
Pricing
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- No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is UKG Pro?
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.
UKG Pro Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
- Supported: Warranty and after-sales status maintenance contract tracking
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Additional Features
- Supported: Rich Workforce Insight
- Supported: One Unified Solution
- Supported: Simple, Person-Centric Tools and Experiences
UKG Pro Screenshots
UKG Pro Videos
UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
Show More UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
Show More We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour
UKG Pro Integrations
UKG Pro Competitors
UKG Pro Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Countries | UltiPro Global HCM captures country-specific localizations for over 65 countries |
Supported Languages | US English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more |
UKG Pro Downloadables
- UKG Pro People Center - Connecting users with the information and tools needed to work more effectively.
- Human Capital Management Buyer's Guide - How to find the best-fit solution for an organization.
- Top 10 HRIS Challenges and How to Solve Them
- UKG Pro Employee Voice - Understand what employees are saying and how they truly feel about the workplace.
- Better Together: The Shared Future for HCM and Workforce Management
Frequently Asked Questions
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.
Reviewers rate Pay calculation highest, with a score of 8.6.
The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 282)
Still implementing UltiPro
Rating: 8 out of 10
April 10, 2014
SL
Vetted Review
Verified User
0.5 years of experience
UltiPro is being implemented for our US and Canada operations - not for Mexico. We are leaving SAP and ADP and now converting to UltiPro. We just went live with Canada but have a lot of work to do for US. We expect it to be a cost savings after implementation.
- Great user interface - much kinder than SAP or ADP
- One system to view employee info, benefits and pay stubs
- Easy security setup - don't need to use IT
- Nice reporting tools - both standard reports and BI
Cons
- .Net portal doesn't' contain all the functionality of the back office
- Customizations popped up during implementation that were unexpected
Ultipro Review
Rating: 5 out of 10
April 10, 2014
RW
Vetted Review
Verified User
2 years of experience
Across org. We use self service, UTA, perf mgmt. (HR) and payroll. UTA works well for us to track multiple jobs across departments. We are still learning how to use the software efficiently in other areas.
- I like the portal, especially the self service functionality.
- I like the way the modules work together. We need to learn more about how to use the entire system more effectively.
- BI looks very powerful. We are looking forward to learning more about how to leverage it.
- I like the GL mapping and journal entry reporting. Very nice for uploading to our accounting system.
Cons
- We are using back office for pretty much everything with no plan to move to the portal due to lack of functionality.
- Would like to apply user level security in back office.
Best choice for our diverse needs
Rating: 7 out of 10
April 10, 2014
AI
Vetted Review
Verified User
5 years of experience
UltiPro is used across the whole organization for recruiting, onboarding, timekeeping, employee self service, payroll, hr administration and management reporting.
- The Payroll process in BackOffice works very well for us. Upload templates for earnings and deductions are simple and provide an easy way to get mass pay items into the pay batches.
- We have very complex pay rules, particularly for our union employees. UTA is flexible enough to accommodate the majority of these rules and remove the bulk of the responsibility of accurately recording different types of pay for these union employees.
Cons
- Our biggest issues are the lack of seamless information flow from UTA to Payroll and from eRecruit to Onboarding to employee records. We have been frustrated with having to enter data multiple times.
- Work flow for leave approval in UTA is a common complaint from managers in the company. A link from the e-mail notification directly to the approval page (with sign in if not previously signed in) is a high volume request.
Recently launched UltiPro payroll
Rating: 8 out of 10
September 14, 2017
Vetted Review
Verified User
5 years of experience
Currently we went live on our Payroll side on January 1st. We already used Ultipro on the HRIS side. Since initially we did not implement both the HR and Payroll simultaneously we are encountering a few issues with the data exchange.
- Business Intelligence: The reporting solution has been a key asset to our payroll/compensation dept and has streamlined many of our processes.
- Back Office: User friendliness. Since launching on 1/1 without much training we were able to navigate with ease.
- Business Intelligence: Scheduling reports has been a timesaver and allows us to safely secure and report data on a timely basis.
Cons
- We currently are using the back office for our payroll module and are encountering tax issues based on the setup and cannot get accurate help or find a solution to our issues.
- Back office canned reports...please provide tutorials on the reports available and variables to run them.
- Requesting BI bootcamp many of the courses offered are often spread out and a little cumbersome.
An honest impression.
Rating: 7 out of 10
April 10, 2014
Vetted Review
Verified User
3 years of experience
We currently use the recruiting module. We are employee and manager self service and we use benefits. We use it across the entire organization. This allows us to manage HR as opposed to just paying people.
- Reporting - we like using BI and being able to create our own reports is very important
- Customer service is good. Everyone tries to resolve our issues to the best of their abilities.
- Willing to listen to criticism. While Ulti may not implement all of our suggestions, they have no problem listening to all of our thoughts.
Cons
- We are finding there are still some areas in back office not yet represented in web (example: the case number field is only in back office). It is hard to commit solely to web when the capabilities are not all there.
- It seems sometimes the product upgrades are pushed out without thorough enough buggy testing.
- I would love more ability to contact the techs that are working on future product changes to make sure they are aware of the issues in the field. It feel sometimes our message gets lost before it gets where it is needed.