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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

What is Sage HR?

Sage HR is HR software for small to medium businesses. The vendor states Sage HR is designed to be easy to use, and automates every step of the human resource process. Sage HR is designed with modular functionality to be customized for users' needs. According to the vendor, key…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.2
Avg 8.0

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.6
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.8
Avg 8.0

HR Reporting

Pre-built and custom reports, and integration with external data.

7.9
Avg 7.5

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.7
Avg 7.9

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.1
Avg 7.9

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.2
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

9
Avg 7.8

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.4
Avg 7.8
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

(1-5 of 945)

Easy to Use! Simple Interface!

Rating: 9 out of 10
January 23, 2018
Vetted Review
Verified User
UKG Pro
1 year of experience
Ultipro is being used across all departments for HR and payroll uses. It helps the company with consolidating information about employees and any HR issues or problems arising within each department. It helps our payroll department utilize time to point out any issues regarding incorrect time card entry or incorrect usage of vacation/sick/PTO time by allowing our clerks to review information only instead of both entering and reviewing information.
  • It helps payroll utilize time with a simple interface when reviewing.
  • The simple interface is easy for employees to enter information in correctly.
  • It's easy for HR to access information quickly to respond to any issues arising.
Cons
  • Ultipro is only good for employees that are hourly and salary workers; it does not work well with employees that may have multi-rates (i.e. contractors working for unions).
  • Ultipro calculations of vacation time or PTO can sometimes miscalculate. Therefore, auditing in this area quarterly is recommended for employees.
  • Ultipro could benefit from using a more complex set of systems for payroll instead of only being used for normal salary, hourly workers.
It is well suited for salary/hourly positions and less suited for the construction industry, which deals with more complex payroll entries.

Ultimate Software...both easy to use and easy to learn

Rating: 10 out of 10
January 08, 2018
Vetted Review
Verified User
UKG Pro
7 years of experience
I've used UltiPro for many years; with my previous company I used it mainly for onboarding with new hires and benefits. The onboarding process is extremely helpful, especially with everything carrying over from their application when you go to hire them. At my current job, I use UltiPro every day for various things such as benefits, reporting, etc. It's very easy to use and easy to understand. The training portal they offer is incredibly helpful as well.
  • Onboarding for hiring employees is well done. When you hire someone from their application, that data is saved for actual processing into UltoPro. It's great when hiring a lot of candidates and not having to type in all of their information several times.
  • The training center is incredibly helpful for a huge amount of things regarding UltiPro. From Business Intelligence to general stuff, it's well taught and very easy to learn.
UltiPro is well suited for what our company uses it for. It's great for maintaining records, having dates on whenever there is a change made to an employee. Also, in regards to open enrollment, it's very easy for the employees to make selections and complete their selections in an easy way that isn't too complicated. Not as easy task for something as potentially complicated as benefits.

Great customer service and easy to use.

Rating: 9 out of 10
March 29, 2016
Vetted Review
Verified User
UKG Pro
1 year of experience
UltiPro is being used across the organization. Personally I use it for benefits purposes. Our financial department also uses for payroll. UltiPro helps us set up deductions, W2s, ACA configs, benefits enrollment, pulling reports. All of our employees have a profile in UltiPro which allows them to get their pay information. However, generally only HR and finance use this program.
  • For the basic stuff like updating your personal information, it is very easy to use.
  • Generally pulling reports is pretty easy and there are many options on the output (PDF vs. Excel.)
  • Nice user interface.
  • Great customer service!
Cons
  • UltiPro web should have the same options as UltiPro back office.
  • Some reports are not very organized, such as the ACA reports.
  • Easier guides and tutorials. Some guides are hard to follow.
I really can't think of any situation where it would be well suited or less appropriate since I've only used in a home healthcare environment.

UltiPro is easy to use and ahead of the curve

Rating: 10 out of 10
March 15, 2018
KK
Vetted Review
Verified User
UKG Pro
1 year of experience
UltiPro is being used across our entire organization. Staff and Partners can access their personal information (pay history, benefit elections, direct deposits, etc.) and make updates.
  • UltiPro provides advanced reporting capabilities.
  • UltiPro provides easy to use self-service portal for employees.
  • UltiPro Time Management is easy to use.
  • UltiPro Payroll Gateway is easy to use and intuitive.
Cons
  • The confirmation screen in open enrollment sorts past and future enrollments differently, which makes it difficult to compare.
  • I would like to see improvements around the PTO processes. The PTO Request screen is not very intuitive. Many of our employees struggle with figuring out how to change the hours of the request (for example, it defaults to 8 but they want to request 4 - you must click Advance Options to open a pop-up dialogue). I would like the capability to enter a request on behalf of an employee.
  • I would like to be able to import deduction data and other mass changes.
I believe UltiPro would be well-suited for all types and sizes of companies.

UKG Pro is a great and easy to use product!

Rating: 9 out of 10
November 28, 2024
Vetted Review
Verified User
UKG Pro
5 years of experience
My organization utilizes UKG Pro HCM, UKG Payroll Services, UKG Workforce Management, UKG Recruiting, UKG Onboarding, and UKG People Analytics for daily operations. The product addresses business problems such as Talent Acquisition, accurate employee employment records, seamless time and labor integration, and precise employee pay.
  • Accurate employee pay.
  • Accurate time and labor recording.
  • Easily create custom reports.
  • A user friendly platform.
  • A vast support community.
Cons
  • Improve on the rollout of new feature releases.
  • A more stable/reliable functionality of Onboarding and Recruiting modules.
  • More knowledge webinars within the community.
UKG Pro is well-suited for accurate and dependable payroll reporting. A seamless integration between the UKG Workforce Management product and UKG Pro HCM contributes to dependable and accurate employee payroll. This builds upon employee confidence in the company, knowing they will not have to worry if they will be paid accurately and on time.
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