Skip to main content
TrustRadius
UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Read more
Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
Continue reading

UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
Continue reading

UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
Continue reading

Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

Alternatives Pricing

What is Workable?

Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
Return to navigation

Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(26-50 of 206)
Companies can't remove reviews or game the system. Here's why
Don Griffin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The training includes examples of general processes as well as specific things one might encounter in work flows. The trainers, though covering many different topics in many different sessions, are skilled facilitators and manage their "classrooms" well. Length of live presentations has been good and graphics effective and interesting. Many of the sessions are delivered "just in time" for system upgrades or process changes so they contain the "latest and greatest" information.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It covers a lot, not everything but the basics. They offer free lifetime training so it can always be accessed. There are some 4 hour online classes, some hour classes, shorter quick tours, and tip guides available.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When taking online courses or webinars, I appreciate the basic outline of the new system/process but the training is very fast paced. I actually use the webinar trainings as an FYI and then I have to research it further. It may be intended that way but they shouldn't get so far in the weeds on the webinar if that's the case. It's as if they dangle the carrot and if you learn on the fly, then you benefit from the training. Just my learning style.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
May 20, 2020

UltiPro Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Be aware of what may be useful or what recordings may cover a lot of what you already know. I recommend using the recorded trainings rather than the live webinars unless there are specific questions you would like to ask.
Juan Osegueda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Nov 2018 Update: Online training is still quite good. I've taken many virtual courses, self-directed and instructor-led and in each of these cases the content has been easy to follow, and the instructor-led classes cover a great deal of content that might be basic for some, but instructors do take the time to answer even more complex questions during class or they follow-up with you after the class has ended. In both cases, Ulti is able to come back with a strong solution to anything that cannot be immediately handled during class. April 2016: The few courses that I've taken have been quite good. They have basic level and intermediate level, but depending on the user's comfort level with online training, online training might not be adequate for them. The great thing is that all sorts of training is featured online; a user simple needs to look for it. Otherwise, the in-class setting is available as well. Some online classes are built upon the notion that a user has already gone through some basic training, and picks up where those classes have left off.
February 12, 2020

Ultireview for stamps

Patrick Concilus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Ultimate Software wants their users to be able to utilize Ultipro's functionality and they do that brilliantly with a wide variety of FREE training classes. There are flexible, self paced classes that you can take at your leisure as well as 3-4 hour instructor led courses that allow you to learn and practice what you are learning while having an expert guide you through the different lectures. They do a great job of offering online training and executing them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized

Ultimate has a Learning Pathway for all users and Learning Pathways are visual representations of the courses you should complete to learn about various feature areas. Each pathway is made up of a series of journeys, which are groupings of courses. The journeys are sequential and gradually strengthen your knowledge.

All courses currently available for enrollment in UltiUniversity. It includes course descriptions, delivery method, and duration, and is grouped by UltiPro feature areas. This is a great way to browse through all courses available to customers. There is also a search feature available.

Score 8 out of 10
Vetted Review
Verified User
The training offered with live online interactive vs their pre-recorded options are great. However, the live interactive does not go into the full details in order to be a systems expert. They will provide the perfect training to be able to work your daily day job though.
March 22, 2019

Fantastic HRIS

Andrew Pitchford, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Other than sometimes being difficult to find time for (some of the trainings can be quite long), they are generally well facilitated and often allow hands-on learning.
March 22, 2019

UltiPro Rocks!

Jessica Humphreys, CPP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
UltiPro offers excellent customer training on their solution. They are always on top of trend and constantly communicate training opportunities to help customers utilize the solution as effectively as possible.
February 18, 2019

An opinion at a glance

Score 7 out of 10
Vetted Review
Verified User
The online training is abundant--lots of functionality covered. Classes are offered (via web lessons), but availability in some cases is limited. I did find the documentation not to to be up-to-date in certain circumstances. In addition, the volume of results that is returned in a search could be immense to review in a time sensitive situation.
February 13, 2019

Happy

Score 8 out of 10
Vetted Review
Verified User
The online training is simple to access, easy to understand, and very informative. Their videos are helpful in picking up a quick skill that is needed, but their live online training are the perfect way to get more in-depth on a topic. The presenters are always very knowledgeable, and the ability to ask questions during the training provides even more opportunities to learn.
Return to navigation