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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

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What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(76-100 of 331)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Learning module is very slow. We have only just begun to build on it, but it is frustrating the amount of time it takes to change pages, click through functions.

Reporting is great, very fast, easy to build basic reports if they do not already exist in the library.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UltiPro has had some outages where it is unresponsive and the the error code that we get is "contact UltiPro", but there is no way to submit a case because UltiPro is unavailable and we don't have the rapid response number on hand. Would be helpful to have "contact UltiPro at this phone number (XXX-XXX-XXXX)." We have integrations between PlanSource and Benefits Prime and it seems that the integration is doing pretty well. I don't like single sign on doesn't work the best with UltiPro Onboarding.
April 20, 2021

Yes to UKG Pro!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Aside from the occasional situation where the pages takes a while to load or steps in the payroll gateway take a bit longer to process, we don't often have lag or performance issues.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro [(formerly Ultimate Software UltiPro)] moves from one page to another quickly the majority of the time, especially when adding/updating employee deductions.

Reports run in a reasonable amount of time considering the amount of data that is pulled on some of them, especially when pulling information for a year's timeframe.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UKG [Pro (formerly Ultimate Software UltiPro)] performance is very strong. Rarely there are issues, but the team works with lightning speed to get the issues resolved. Pages load quickly and reports generate quickly. The interfaces with other vendors is getting easier to navigate and set up.
April 20, 2021

Fun with Payroll

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Sometimes, it takes a long time to run a report, depending on the complexity of the report. At times, when attempting to create a BI report, it will give errors when running it if the parameters that are chosen aren't correct. It is frustrating to start to create a report and then call for assistance and be told UKG is unable to help unless you want to create a custom report.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We’ve had issues with lagging in specific modules. However, the issue was addressed and the fix was made to eliminate the lag. Reporting runs very slow in UTM due to the amount of data that we have (what we’ve been told). We’re working on ways to clean up UTM to hopefully speed up our reporting generation.
April 19, 2021

UKG for me

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Standard reports are pretty quick, we are currently experiencing a lot of issues with our BI reports.
April 19, 2021

UKG is the Best!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have had some system lagging when running larger reports, or if a large number of users have tried accessing the system at once. We submitted a ticket and the issues have been resolved in a timely manner.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
UKG's performance is very good. As a web-based platform, you can always expect to run into issues from time to time, but overall, there are very few interruptions. When an issue does arise, UKG does an excellent job of contacting us and then working quickly to resolve any and all functionality problems.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With Business Intelligence, we have the ability to report on just about anything in UKG Pro. If it's a field in Core, then you can find it in BI. The website itself is quick to load and easy to use. The connection between our banks when processing payroll is seamless.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have found that every function moves pretty smoothly. Reports can take a little bit longer for a huge amount of information but never more than about 30 seconds. Payroll processing is very smooth and quick. I don't use any other software in conjunction so that isn't an issue.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Everything seems to be pretty speedy when first using it, but if I am running reports or flipping back and forth from employee profiles, it tends to lock up and I have to log out and log back in for it to run speedily again.
April 19, 2021

UKG Pro Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We generally have a good experience. Pages usually load quickly, other than in Benefits Prime. We have seen more limited function issues in the past few months in some modules than we had in past years, but those are normally fixed quickly.
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