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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

Alternatives Pricing

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What is BrightHR?

British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.3
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.4
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Integrations

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(1-25 of 920)
Companies can't remove reviews or game the system. Here's why
February 26, 2024

UKG Pro Review 2024

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do understand that we are going to have to change Time management because it's no longer supported. We also need to add a scheduling tool.
February 22, 2024

UKG review.

Score 4 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro to process the agency's semi-monthly payroll. When we have issues, we use to call the rapid response team and create a case number. We used Paychex before and assigned one person to help us to solve issues. With UKG, sometimes we need to wait for a day or two before someone gets back to us to help us solve the problem.
February 21, 2024

UKG Pro Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO Tracking/Managing, Reviews etc.
January 29, 2024

Strong Product.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize the UKG Pro recruiting and onboarding. UKG Pro gives me the ability to drill down into the organization and create helpful reports for measuring turnover, retention, etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have every platform with UKG except for Learning and People Assist. I use all things UKG Pro for my everyday job, from hire to retirement and timekeeping to payroll. Our latest implementation, UKG Dimensions, helped us to get our managers off of their PCs and back on the floor with their teammates.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Superior Grocers uses UKG Core, Pro Workforce Management, Recruiting, Onboarding, Benefits Admin, Performance Review, Attestation, Schedule & Forecasting, and Document Management. Our biggest challenge has been the separation between Core, Benefits Admin, and Plan Source. It seems that we are dealing with three different worlds, especially between Benefit Admin and Plan Source. To be more specific, Plan Source picks up the detection date when a change has been made in UKG Core instead of the effective date. Another item is with UKG Pro Workforce Management and employees being able to modify their punches. I think it is a great feature to allow our employees to add their missing punches using their mobile or PC, but we have discovered that our employees are modifying their existing punches. The Function Access Profile does not allow you the option to select whether you want your employees to add, delete, or modify. I am a big fan of UKG products, and I believe with a little attention to these items, UKG customers like myself will be highly satisfied.
Britta H. Hahn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
UKG Pro is the HRIS platform that manages our people data across the organization. We were seeking a unified solution to eliminate issues with disparate systems. UKG Pro helped simplify processes, allowed the HR team to become more strategic, automated workflow to reduce data errors and introduced self-service to our associates.
Score 7 out of 10
Vetted Review
Verified User
We use UKG Pro for several aspects of our Human Resources. I mostly use it for timekeeping, tracking my payroll, and setting up annual goals. It allows us to have all of our HR and Payroll needs in 1 convenient place. We are also able to access UKG Pro outside of the physical building in case we need to access our records outside of working hours.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro for processing our payroll. The system allows us to process payroll in a timely manner utilizing the paycodes, locations and departments we have setup. We also utilize time transfers amongst locations so that we may properly allocate expenses to the exact locations where the employees worked.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro is our main timekeeping and payroll solution for our organization. Our needs in a payroll system involve several different types of employment, including temporary and contracted in addition to full and part time. We also have needs to manage payroll across multiple business units that are all part of the same EIN#. UKG allows us to be able to navigate different earning types as well.
October 12, 2023

Awesome Product for HCM

Muhammad Sadequl Islam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are within the usage handle and have been exceptionally awed by our user group and how well-organized they are. We have been well guided through the method of taking two companies on two distinctive frameworks and combining them into one. We are looking forward to having one universal system that is able to be utilized through complete worker involvement and work travel.
Charles Fashana, MBA | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For us, UKG Pro is used primarily for personnel information, payroll, benefits, and workforce management (time sheet entry/review/approval, PTO requests and tracking). This was implemented to provide a more singular point of access to primary HR functions.
Mohamed Salem, CFA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Payroll processing on a semi-monthly basis. Looking LinkedIn Learning and tracking employees courses and progress. We use the BI tool for developing many useful reports for budgeting and compensation analysis. Managing and executing benefits as well. Employees can find any HR related information and their individual information like pay history, comp progress and any other related information on UKG Pro without the need to contact HR.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro is currently being used across the whole organization as an HRMS platform to house employee personnel data. We use it to process payroll and also use their Payment Tax Services as well as Onboarding and Recruiting.
October 05, 2023

UKG Pro Review

Score 7 out of 10
Vetted Review
Verified User
UKG Pro is currently being utilized as our HRIS, ATP, PTO tracking and payroll system. Since implementing UKG Pro, our employees are able to access their vacation time and personal information with much more ease. It is also an effective tool for our HR team to ensure recruitment activities can be carried out efficiently.
October 05, 2023

Amazing System.

Erika Handley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UKG is our Payroll System, used on a daily basis to process Payroll for over 18000 active employees. In my role, I create and process Payroll Reports in BI and standard Reporting (both the Web and BackOffice). I like some of the standard reports because they are easy to use for daily audits but I have also created several reports in BI that are specific for my auditing purposes.
October 02, 2023

Honest Feedback

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro for a full employee Cycle experience, which includes payroll, succession planning, recruitment, onboarding, off-boarding, surveys (perception), document management, and performance management.

It has reduced a lot of administrative tasks for the team and has improved our employee experience.
September 28, 2023

We love UKG Pro!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am a user of UKG Pro on the Employee side. I have utilized this for onboarding, pay stubs/pay requests, annual and semi-annual review periods, and getting tax documents. This product addresses onboarding and payroll problems within my current company, as well as manages our review process. My scope is mainly surface level and utilizing the gathering of documents and entering my reviews and working with my manager on submitting reviews.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro as the ERP for all things HR-related. This includes compensation portal, benefits management, employee performance tracking and reviews as well as tax information tracking. Other modules that we use and appear to be stand-alone are Paid time off tracking as well as hourly data for all employees.
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