It's all about implementation
UKG Workforce Central helps us support time & attendance for all of our employees around the State at many different locations. We also …
UKG Workforce Central (discontinued)Formerly Kronos Workforce Central
Overview
What is UKG Workforce Central (discontinued)?
UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.
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What is UKG Workforce Central (discontinued)?
UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.
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- Competitors
- Tech Details
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What is UKG Workforce Central (discontinued)?
UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.
UKG Workforce Central (discontinued) Features
- Supported: Core HR
- Supported: Scheduling
- Supported: Absence management
- Supported: Time and Attendance
- Supported: Payroll
- Supported: Analytics
UKG Workforce Central (discontinued) Competitors
- ADP Workforce Now
- Dayforce
- Workday
UKG Workforce Central (discontinued) Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | US, Canada, Mexico, Europe, Middle East/Africa, Asia/Pacific |
| Supported Languages | US English, French Canadian, French-France, Italian, Korean, Polish, Spanish-Mexico, Simplified Chinese, Traditional Chinese, German, Dutch, Brazilian, Portuguese, Japanese |
UKG Workforce Central (discontinued) Downloadables
Frequently Asked Questions
UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.
ADP Workforce Now and Dayforce are common alternatives for UKG Workforce Central (discontinued).
Reviewers rate Support Rating highest, with a score of 7.1.
The most common users of UKG Workforce Central (discontinued) are from Enterprises (1,001+ employees).
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Reviews and Ratings
(152)Attribute Ratings
Reviews
(26-38 of 38)Companies can't remove reviews or game the system. Here's why
August 12, 2016
100+ Employees? KRONOS is a No Brainer!
I worked for a healthcare company with a little over 200 employees. My primary use was in HR as well as time management. It helped me to track employees time and attendance, track trends and employee disciplinary problems with time and attendance and to track expected overtime.
- It gave me real time reporting so that I could see if we were on track to have excessive overtime usage so that we could call in other employees to utilize instead of paying out overtime pay
- KRONOS made it easy to track trends for employees who abused our call off procedures. We would take historical reports to see if someone had a habit of calling off every other Friday, or the day after payday and so forth.
- KRONOS allowed us to track people clocking in or out too soon or clocking in late or staying over in the break areas on the clock to gain extra non-approved work time.
- Now that I work at a smaller company I do not see having such an elaborate system for time keeping, but with a group at 100 plus, it has great function in the day to day operations.
- I really do not have much to complain about the usefulness of KRONOS
Kronos Workforce Central is used by each one of the properties that we manage. We are in the hospitality industry, and our hotels use this software every day to record, approve, and report time. Kronos is a trusted provider of timekeeping software and solutions that has only gotten stronger with time. What I like about the suite is that it comes in desktop and mobile versions. The desktop is all-intuitive giving each user the ability to navigate across workspaces, or tab groups that allow them to access different segments of the software. For instance, the My Information tab is the one-stop dashboard that all employees can access to view their swipe entries, requesting time off, and view their pending request. At the management level, other tabs for Payroll and Timeclock Setup can be accessed, and each tab gives the user a good set of tools to aid in decision making.
- Easy to use and navigate
- Web-based, can be accessed anywhere, anytime
- Quick Links makes it easy to find frequently-used options
- Extensive range of setup tools to customize user experience
- Training required to use the product effectively, not simple at first
- Dependent on Java, frequent updates to Java necessary to continue using the Kronos platform
- Reporting tools are extensive and solid, though some reports can only be extracted in PDF, not in the more usable Excel format. How Kronos determines which can be extracted in Excel vs. PDF, I can't tell.
February 17, 2016
Robust employee time management tool.
I used Workforce Central as a Manager in a retail environment where we managed over 200 employees scheduling and time off requests. At a glance, we were able to keep track of their attendance, see how much time they have logged for a certain period, approve time off requests and more. It was easy to collaborate with the other managers and was a smooth learning curve.
- Reporting. Employees want to know how much time they have, maybe it is to qualifying Family Leave or to see how much time they have accrued towards vacation.
- Collaboration. With a large retail environment, you need a simple way for multiple managers to keep track of all employees.
- Employee Request approvals. It could be done very simply and with either searching their name or employee number.
- User Interface: It could be a bit more update for modern UI. It feels like an old database, and although it is easy to learn, it would be less intimidating if it looked and felt more up to date.
- Searching for multiple dates for a specific employee would be cumbersome and we would have to write down parts, versus adding them on the fly.
Score 7 out of 10
Vetted Review
Verified User
Workforce Central was used throughout our organization, which encompassed our main hospital in Bethel, Alaska as well as 50 village clinics that were spread-out across the "bush" of western Alaska. The business problem that Workforce Central addressed was the HR / Payroll and Time & Attendance management of our employees, regardless of the location of the staff. Considering that we had no road connecting our main hospital in Bethel to our village clinics, the accurate management of these functions with an electronic system was imperative for accurate and timely payroll.
- Time and Attendance integration is exceptional, whether using time clocks on online clocking capabilities at off-site locations that lack physical time clocks
- The ability to track details from an HR perspective, such as educational requirements (and expirations), immunization status, etc was well built
- Security is very granular, so you can give certain users access to certain pieces of the application, while maintaining security in other areas.
- Administration of the system is complex. There is no way that an organization with no formal IT department will be able to effectively able to manage the complexity of the system without some outside assistance. This wasn't a problem for our organization as we had a large, formal IT department, but we had four people involved in the build process and one person dedicating approximately 30% of their time to the day-to-day management of the system.
- The server requirements are extremely robust for the system, utilizing more resources than I really think should be required. Although the system does support virtualization, you have to dedicate a significant amount of CPU and memory to each virtual machine to obtain peak performance.
- Although you can import data from an extract, this is complex to do. Even if you have someone who is a SQL (this is the version we used) expert, developing importation scripts is difficult. Most likely, if you are doing a switch from a previous system, you will need third party assistance to develop the import / validation scripts.
April 16, 2015
WFC Review
Score 9 out of 10
Vetted Review
Verified User
Kronos WFC Suite is our core timekeeping application that is being used by over 10,000 employees, in addition we use the Kronos WFC Suite for HR and it serves as our system of record for all employee data.
- WFC helps to provide a single point of view into your timekeeping and employee data and information for management.
- We have found the WFC in the timekeeping arena helps managers make superior staffing decisions based on the use of Hyperfinds queries in conjunction with excellent reporting capabilities.
- Our employees find the intuitive and informative user interface very easy to navigate.
- Simple guided " in product" how to's -- hover over help with more of a " Would you like to see more ... " style of help
- How about large " Task buttons" that walk through steps ....
- More concise UI
March 13, 2015
Why choose Kronos
Score 7 out of 10
Vetted Review
Verified User
We are using workforce central to replace the use of papertime cards. It is being used by all departments with hourly employees and we are in the process of implementing our salary employees for the use of accruals. We feel that this is a more reliable way to keep track of peoples hours, sick and vacation time. With the use of biometrics this will allow us to know that people are not clocking other employees in.
- This product allows for keeping track of time and attendance a lot better than papertime cards. We have found that being able to setup rules for lunches and breaks will keep people from abusing these privileges. The ability to request time off and get manager approval allows for accurate times taken from employees.
- I think that the supersearch feature when trying to troubleshoot something can be a bit frustrating to get what you are looking for. Once you do find the information it is very helpful but can be very hard to get the right wording for what you are looking for.
December 09, 2014
Kronos Workforce Central
Workforce Insight (WFI) is one of the largest Workforce Management partners of Kronos. WFI's business offerings cover a wide range of professional services for the Kronos Workforce Central suite in multiple workforce management domains. Services cover everything from Implementation, Technical & Architectural Components, Strategic Alignment to Optimization of WFC. Clients range from single facility to multi state and international corporations ranging from 500-1.5 million employees.
- Fully integrated suite - Timekeeping, Scheduling, Staffing, and Business Analytics.
- Meeting the need through technology - Workforce Mobile.
- User Friendly.
- Java Is- Soon to be addressed in upcoming releases - Moving away from a Java based platform
- Predictive Demand - Health Trending Need yet to be met by Kronos
February 04, 2014
Kronos Oversees Your Staff for Improved Efficiency
Score 8 out of 10
Vetted Review
Verified User
PeopleSoft is our database of record. Records for hourly (and a small group of salaried) employees are exported from PeopleSoft and imported into Kronos via a Data Integration Interface. Employee data and schedules are pushed out to the timeclocks. The clocks scan fingerprints to verify that the correct employee is using the device. Kronos then records the employees' punches and reports schedule deviations to the appropriate supervisor. The Payroll Department extracts time and attendance files to upload into PeopleSoft for payroll processing.
- Prevents others from punching an employee IN/OUT by requiring biometric validation
- Alerts the supervisor of schedule variances and discourages employees from taking long lunches and stealing time by punching in early or out late.
- Maintains detailed records of who, when and where a punch was created.
- Reduces errors for Payroll by requiring supervisor review of timecards prior to extractions.
- Access to timeclocks through Device Manager, web browser and GuiSim provide a variety of tools for resolving issues as they arise.
- Pay codes are provided to supervisors for their use, but, restrictions do not exist that prevent the application to inappropriate groups.
- Timeclock devices and annual maintenance fees are expensive.
- Timeclock devices do have limitations to firmware updates based upon motherboard version. This can have an effect on functionality. Depot Exchange for problem devices does not upgrade the board.
- Detergents/cleansers do erode some employees' fingerprints.
January 31, 2014
The Backbone of Hourly HR Payroll
Score 8 out of 10
Vetted Review
Verified User
My former employer had Kronos devices deployed for hourly employees to clock in/out of their shifts. The product was used by managers of those employees across the organization to review and approve time entered by the employees. The HR team and my former team would ensure that the data entered was pulled from Kronos and loaded to Oracle for our Payroll process. This provided accurate time recording for our hourly employees and saved the company money resolving disputes on time entered.
- Kronos is the market leader when it comes to timekeeping and the devices used to support it. There is a reason for that: They work as designed, and they work well.
- Once configured properly, the stability of a WFC server is admirable, considering that the majority of deployments are on Windows Server
- The layout of WFC is very well thought out. It is easy for non-technical personnel to navigate with minor training
- Product Support can be difficult from a back end perspective. Questions regarding database and network infrastructure (network load balancers/VIPs) can drag as it is hard to get their L2 Support team to engage them
- Although this is true of any application that requires a JRE installed to use from the desktop, Kronos is very sensitive to what version of Java you use. Be warned: delay or cancel any updates until they have been vetted on Kronos
- The Kronos devices are great. However, the Workforce Device Manager module is not as hardy and foolproof as the clocks. Good idea, but still needs work.
January 27, 2014
WFC is a terrific tool for managing your workforce!
Score 10 out of 10
Vetted Review
Verified User
WFC was used as a timekeeping software for their main workforce. It was used to manage unexcused and excused time off, lunches, break, lateness and early departures. It also used aggregate time to calculate accumulated paid time off.
- WFC aggregates the entire timekeeping and management in one system.
- The software makes scheduling very easy according to staffing and workforce needs, and will do some of the work for you.
- Edits are incredibly easy to make.
- There are some areas and situations where management and technical staff are locked out of editing or correcting an error, and this should be addressed.
- The ability to view workforce by department and by department needs can be useful for more thorough scheduling.
- Designations for FT and PT workstaff and those with specific scheduling restrictions should be more pronounced.
January 25, 2014
Workforce Central - Its Time to Consider It
Score 10 out of 10
Vetted Review
Verified User
KRONOS Workforce Central is being used across the whole organization as its primary timekeeping tool. This tool helps address accurate time keeping of the workforce along with PTO management.
- Timekeeping including clock punching, web punching, and cell app punching
- PTO management -- submission, review, auto deduction
- Pay rules - ability to designate rules based on groups, individuals, and more
- As a web-based solution, Workforce Payroll requires internet connectivity for data access – offline capabilities are not available.
- Being Microsoft-based, browser support is limited to Internet Explorer.
- Kronos’ international presence will always be restricted as long as Workforce Payroll (and HR) is only available in the English language.
January 24, 2014
Kronos Workforce Central at a large research University
Score 6 out of 10
Vetted Review
Verified User
Kronos
Workforce Central is used across the University and is the timekeeping system
of record for all hourly employees. Workforce Central was selected to replace a
legacy, in-house developed system that was nearing end of life. The Kronos Workforce Central solution provided additional
functionality, while also allowing the University to apply a consistent application
of rules for rounding, leave tracking, and compensatory time tracking.
- Workforce Central offers an array of time collection options, including physical time clock, web time clock, mobile, and a pay from schedule option. Departments have the flexibility of choosing the time collection option that meets their need.
- Workforce Central time cards have an impressive audit trail and reporting capability, allowing supervisors to determine how an employee's punch was added to their time card.
- Kronos is enhancing the mobile capabilities withing Workforce Central, allowing additional flexibility to those departments and employees that need this option.
- Workforce Central supervisors interact with the system using a web browser. Advanced time card options require the client PC to use the Java Runtime Environment (Java). Kronos has struggled over the years to keep up with the Java updates and at times, this has been a source of frustration for our campus supervisors. Java related issues include very slow system response times and in some instances, a failure to access the system completely. In fairness, many vendors have also struggled with Java updates. Preferably, vendors would move away from the Java requirement.
- On a University campus, student employees often have multiple jobs. These part-time jobs are in various departments with different funding sources and supervisors. The Workforce Central product historically did not work well for employees with multiple jobs. Kronos has begun to offer new software enhancements that are designed to address this issue, but the updates are an additional cost and not included in the base Workforce Central product.
- While the Workforce Central solution contains many standard reports, adding custom reports is not easy and requires billable support from Kronos.
January 21, 2014
Kronos Smonos!
Score 5 out of 10
Vetted Review
Verified User
Workforce central is being used by the entire HR department for time/scheduling management and payroll. It helps to eliminate any discrepancies between employee and manager regarding time or scheduling.
- Kronos is user friendly. you dont have to have studied rocket science to get it.
- Kronos accuracy is impeaccable. When clocking in and or out accuracy can be the difference between a few cents to a dollar. :)
- Kronos would oftentime not detect a punch in or punch out. This became extremely frustrating as that would result in extra paperwork on the employee's part.
- Kronos would time out within 2 minutes or in the midst of a punch in/out.