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UKG Workforce Central (discontinued)

UKG Workforce Central (discontinued)
Formerly Kronos Workforce Central

Overview

What is UKG Workforce Central (discontinued)?

UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.

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Learn from top reviewers

It's all about implementation

Rating: 6 out of 10
May 4, 2022
IncentivizedVetted ReviewVerified User
UKG Workforce Central helps us support time & attendance for all of our employees around the State at many different locations. We also use it to post all of our open posi...
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Matt McGarvey
Vice-President - Human Resources
Vice President Of Business Development
Language Fundamentals
UKG Workforce Central (discontinued)2 years of experience

UKG Workforce Central - Amazing software that helps us to track the workforce of our employees

Rating: 8 out of 10
September 24, 2021
IncentivizedVetted ReviewVerified User
The reason behind choosing the software is it has many amazing features like tracking, scheduling and [is] easy to use. We have been using the UKG Workforce Central tool for a...
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Grace Wachina
Engineer - Information Technology
Software Architect
Worldline Global
UKG Workforce Central (discontinued)2 years of experience

UKG for Education - implementation warning

Rating: 8 out of 10
April 20, 2021
IncentivizedVetted ReviewVerified User
It is being used across the entire organization for HR and payroll. We've also started using it for hiring and talent tracking. All new hires and employees are in the system w...
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Gretchen Taylor
Director - Finance and Accounting
Finance Director
Legacy Early College
UKG Workforce Central (discontinued)1 year of experience

UKG Workforce Central (formerly Kronos Workforce Central) Review

Rating: 8 out of 10
February 20, 2021
IncentivizedVetted ReviewVerified User
We use UKG WFC in our whole organization. The business problem it solves is time tracking, data, and the payroll system to pay our employees.
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Joe Bullock
Employee - Information Technology
Sr. Systems Analyst
Munson Healthcare
UKG Workforce Central (discontinued)9 years of experience

Kronos will meet all your needs!

Rating: 10 out of 10
May 8, 2020
IncentivizedVetted ReviewVerified User
Kronos Workforce Central is used across our departments and it has aided tremendously in our time/payroll. The software is much more than a swipe in swipe out hourly tracking ...
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Jamaal Dickerson
Employee - Professional Services
Certified Personal Trainer
Brick Bodies Fitness Services, Inc.
UKG Workforce Central (discontinued)1 year of experience
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Pricing

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UKG Workforce Central (discontinued)

UKG Workforce Central (discontinued)

N/A
Unavailable

What is UKG Workforce Central (discontinued)?

UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

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Product Details

What is UKG Workforce Central (discontinued)?

UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.

UKG Workforce Central (discontinued) Features

  • Supported: Core HR
  • Supported: Scheduling
  • Supported: Absence management
  • Supported: Time and Attendance
  • Supported: Payroll
  • Supported: Analytics

UKG Workforce Central (discontinued) Competitors

UKG Workforce Central (discontinued) Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUS, Canada, Mexico, Europe, Middle East/Africa, Asia/Pacific
Supported LanguagesUS English, French Canadian, French-France, Italian, Korean, Polish, Spanish-Mexico, Simplified Chinese, Traditional Chinese, German, Dutch, Brazilian, Portuguese, Japanese

UKG Workforce Central (discontinued) Downloadables

Frequently Asked Questions

UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.

ADP Workforce Now and Dayforce are common alternatives for UKG Workforce Central (discontinued).

Reviewers rate Support Rating highest, with a score of 7.1.

The most common users of UKG Workforce Central (discontinued) are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 12)

Kronos Workforce Central - Works even in the Bush of Alaska

Rating: 7 out of 10
June 03, 2015
SH
Spencer Hamons, MSOL, CHCIO
Deputy CIO / Director of Corporate Project Management
Taos Health Systems (Hospital & Health Care, 1001-5000 employees)
Vetted Review
Verified User
UKG Workforce Central (discontinued)
7 years of experience
Use Cases and Deployment Scope
Workforce Central was used throughout our organization, which encompassed our main hospital in Bethel, Alaska as well as 50 village clinics that were spread-out across the "bush" of western Alaska. The business problem that Workforce Central addressed was the HR / Payroll and Time & Attendance management of our employees, regardless of the location of the staff. Considering that we had no road connecting our main hospital in Bethel to our village clinics, the accurate management of these functions with an electronic system was imperative for accurate and timely payroll.
Pros
  • Time and Attendance integration is exceptional, whether using time clocks on online clocking capabilities at off-site locations that lack physical time clocks
  • The ability to track details from an HR perspective, such as educational requirements (and expirations), immunization status, etc was well built
  • Security is very granular, so you can give certain users access to certain pieces of the application, while maintaining security in other areas.
Cons
  • Administration of the system is complex. There is no way that an organization with no formal IT department will be able to effectively able to manage the complexity of the system without some outside assistance. This wasn't a problem for our organization as we had a large, formal IT department, but we had four people involved in the build process and one person dedicating approximately 30% of their time to the day-to-day management of the system.
  • The server requirements are extremely robust for the system, utilizing more resources than I really think should be required. Although the system does support virtualization, you have to dedicate a significant amount of CPU and memory to each virtual machine to obtain peak performance.
  • Although you can import data from an extract, this is complex to do. Even if you have someone who is a SQL (this is the version we used) expert, developing importation scripts is difficult. Most likely, if you are doing a switch from a previous system, you will need third party assistance to develop the import / validation scripts.
Likelihood to Recommend
I would not suggest Workforce Central for small organizations with fairly simply pay rules. The system is so complex that you will be purchasing capabilities that you will likely never use. However, if you are a large, complex organization with complex pay rules (such as a union shop) and difficult tracking requirements, then I would highly suggest looking into the system. Because the system supports virtualization and use of SQL versus more expensive Oracle, mid-sized organizations may find Workforce Central very appealing.

Overall we are very pleased with Kronos and it handles all aspects of our timekeeping.

Rating: 9 out of 10
Incentivized
December 18, 2018
JF
Jo Fowler
Director of Corp. ERP Applications
Ben E. Keith Company (Food & Beverages, 1001-5000 employees)
Vetted Review
Verified User
UKG Workforce Central (discontinued)
10 years of experience
View profile
Use Cases and Deployment Scope
It is used by our whole organization to manage out time for employees. We track vacation, sick, holiday, etc. in this system, as well as all clock-in and out punches. We have always been very pleased with this system. We even have some custom processes that work quite well for us.
Pros
  • Tracking of punches
  • Tracking of accrued hours
  • With the help of Kronos we were able to create some custom processes that work very well for us.
Cons
  • In order to keep things separated for our individual work places for some reporting we had to create multiple versions of the same report with the different location parameters.
  • There are areas that we do not use that I think would be beneficial to our company.
  • While not the fault of Kronos, we do have interfaces both into and out of Kronos, and these do sometimes cause us problems.
Likelihood to Recommend
We were able to create a custom process that will look at our different divisions and, depending on the division, modify the number of hours that something like holiday pay is granted for. We also pay based on a 13 week average to hourly paid employees, and we were able to create a custom process to build this procedure.

Why choose Kronos

Rating: 7 out of 10
March 13, 2015
MD
Melody Dickes
IT Application Support
Republic Airways Holdings, Inc. (Airlines/Aviation, 10,001+ employees)
Vetted Review
Verified User
UKG Workforce Central (discontinued)
1 year of experience
Use Cases and Deployment Scope
We are using workforce central to replace the use of papertime cards. It is being used by all departments with hourly employees and we are in the process of implementing our salary employees for the use of accruals. We feel that this is a more reliable way to keep track of peoples hours, sick and vacation time. With the use of biometrics this will allow us to know that people are not clocking other employees in.
Pros
  • This product allows for keeping track of time and attendance a lot better than papertime cards. We have found that being able to setup rules for lunches and breaks will keep people from abusing these privileges. The ability to request time off and get manager approval allows for accurate times taken from employees.
Cons
  • I think that the supersearch feature when trying to troubleshoot something can be a bit frustrating to get what you are looking for. Once you do find the information it is very helpful but can be very hard to get the right wording for what you are looking for.
Likelihood to Recommend
I think the ability to setup rules and such for lunches and breaks is a great tool to keep employees from abusing these. The use of accruals is great to keep better track of sick and vacation time. We have found less errors in paychecks by going to this software.

Kronos Workforce Central at a large research University

Rating: 6 out of 10
January 24, 2014
Verified User
Director in Information Technology
Higher Education Company, 10,001+ employees
Vetted Review
Verified User
UKG Workforce Central (discontinued)
8 years of experience
Use Cases and Deployment Scope
Kronos Workforce Central is used across the University and is the timekeeping system of record for all hourly employees. Workforce Central was selected to replace a legacy, in-house developed system that was nearing end of life. The Kronos Workforce Central solution provided additional functionality, while also allowing the University to apply a consistent application of rules for rounding, leave tracking, and compensatory time tracking.
Pros
  • Workforce Central offers an array of time collection options, including physical time clock, web time clock, mobile, and a pay from schedule option. Departments have the flexibility of choosing the time collection option that meets their need.
  • Workforce Central time cards have an impressive audit trail and reporting capability, allowing supervisors to determine how an employee's punch was added to their time card.
  • Kronos is enhancing the mobile capabilities withing Workforce Central, allowing additional flexibility to those departments and employees that need this option.
Cons
  • Workforce Central supervisors interact with the system using a web browser. Advanced time card options require the client PC to use the Java Runtime Environment (Java). Kronos has struggled over the years to keep up with the Java updates and at times, this has been a source of frustration for our campus supervisors. Java related issues include very slow system response times and in some instances, a failure to access the system completely. In fairness, many vendors have also struggled with Java updates. Preferably, vendors would move away from the Java requirement.
  • On a University campus, student employees often have multiple jobs. These part-time jobs are in various departments with different funding sources and supervisors. The Workforce Central product historically did not work well for employees with multiple jobs. Kronos has begun to offer new software enhancements that are designed to address this issue, but the updates are an additional cost and not included in the base Workforce Central product.
  • While the Workforce Central solution contains many standard reports, adding custom reports is not easy and requires billable support from Kronos.
Likelihood to Recommend
It is important to understand your workforce and the needs of the employee and department supervisor. Workforce Central is a very good product, but understanding how it will be used in your environment is key. Workforce Central works very well in auxiliary units that use time clocks but is less effective in academic units with student employees that work multiple jobs.

Solid Tool for Large Organization

Rating: 7 out of 10
Incentivized
March 14, 2018
JP
John Pavarini
Operations Supervisor
Children's Hospital Colorado (Hospital & Health Care, 5001-10,000 employees)
Vetted Review
Verified User
UKG Workforce Central (discontinued)
3 years of experience
View profile
Use Cases and Deployment Scope
Kronos is utilized by the entire organization for timekeeping and time off requests of all employees. This includes all clinical and non-clinical staff whether they are exempt or non-exempt status. As a 24/7/365 operation timekeeping, incentives, and differentials are imperative to capture both legally, but also for our own analytical purpose. Kronos has allowed for the organization to monitor schedule, float hours, and effectively track hours and location of hours by each individual employee.
Pros
  • As a full service hospital there can be demands of staff to respond to high census or staffing shortages. Kronos has offered great utilization in floating hours between units and departments, identifying direct or indirect patient care hours, and ultimately offering analytics to clinical and operational leaders. This ability to specifically move hours while at work is exceptional for reporting and planning purposes across the organization.
  • The self-managed and leader managed options of an employee’s time card is of huge benefit. As a 24/7 hour operation it is critical that each individual is accountable for their own timekeeping. Kronos allows each employee to manage and submit adjustment, updates, and changes while at work without having to have their manager do it for them. The proceeding approval/acceptance process with these changes is well established and easy to authenticate.
  • The ability to access and navigate the user interface is very friendly and forgiving. Other systems can be quite cumbersome and hard to navigate, update, and easily change, but Kronos is pretty straight forward both for users and administrators. This ability to easily orient new team members and managers has been a great benefit to the organization.
Cons
  • Without proper implementation and guidelines around accountability Kronos can become a burden just like any other misused system. With that said, there are managers who manage near 50 people in our organization and if employees don’t manage/update their time cards a manager will be overwhelmed to keep it accurate for them. When it comes to floating hours and tying it to new locations or cost centers via pay codes it can be a challenge to correct mismanaged time cards.
  • One complaint is that that timecards don’t always update in live time when approving or adjusting hours or time off. When in a crunch to approve timecards prior to payroll being run it can be a little intimidating to submit a timecard that doesn’t represent a full-week of work although you entered or approved the correct hours. Speed and processing of the system lags, so can cause frustration.
  • More automation around requests and approvals would be beneficial to high volume managers. Having to manually approve each request or change can be very time consuming for leaders who must log into the system to do so. Automation around holiday or sick time requests would be nice and would provide some relief to teams. Additionally, creating features to approve such requests visa email link or similar would save the time of having to log into the application.
Likelihood to Recommend
As someone managing staff I am extremely happy with Kronos as the primary timekeeping system for my organization. As an employee myself, I too utilize Kronos for vacation requests, and this is painless and easy for both myself and my own manager to approve paid leave. As a clinical entity, there is a huge variation in schedules among teams, and Kronos has the ability to capture and accommodate all of them. The numerous pay codes that can be set up and easily selected is wonderful for our financial leaders to review productivity, overtime, and patient/non-patient time on clinical units. As with many of the tools I use, Kronos would be overkill for even a small organization that can easily bill or manually track hours.
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