UKG Workforce Central (discontinued)

Formerly Kronos Workforce Central

Best suited for 100 employees or more. I didn't see the cost benefit of using it for 40 employees at my current workplace.

Kronos is great for recording time and for reporting, when used effectively. What I like about Kronos is that their Customer Support team is always very knowledgeable and helpful in a bind. Which means that when I don't necessarily know where to access a particular set of tools, I can call a Solutions rep and they know exactly where to point me to achieve the results that I need. Like most software, it is not recommended for very basic users; users should be comfortable accessing a computer or smart phone to use the suite. Kronos is well suited for those businesses have hourly employees that are required to swipe in and out to record their time. Swiping in can be done at a physical kiosk/timeclock, or from a computer. If a location is equipped with a physical kiosk/timeclock, a good support technician that knows how to resolve random errors should be present to assist when needed.

Well suited for managing large employee pools. Simple to keep track and manage lots of employees.

I would not suggest Workforce Central for small organizations with fairly simply pay rules. The system is so complex that you will be purchasing capabilities that you will likely never use. However, if you are a large, complex organization with complex pay rules (such as a union shop) and difficult tracking requirements, then I would highly suggest looking into the system. Because the system supports virtualization and use of SQL versus more expensive Oracle, mid-sized organizations may find Workforce Central very appealing.

Over all - integration of TML and HR/PR Product with Good Scheduling and reporting from the analytics

I think the ability to setup rules and such for lunches and breaks is a great tool to keep employees from abusing these. The use of accruals is great to keep better track of sick and vacation time. We have found less errors in paychecks by going to this software.

Strongly recommend understanding your current state, future state business requirements, industry best practices, and the ability to optimize the application prior to implementing the product. Such strategic work has proven to be both very beneficial with all parties but also reduced the 'second guessing' during implementation when deadlines and targets are needing to be met.

Biometric verification and supervisor access to prevent overtime has helped to pay for this application. The new healthcare requirements are prompting us to consider bringing more staff into the program. Maintenance fees, Manager's licenses and device costs are expensive. Devices are proprietary.

I think it is more suited to a larger company with many departments rather than a smaller company with fewer scheduling needs. The capabilities of the software are much more complex than a smaller company would need, but should that company grow, a relationship should be maintained for possible future utilization.

Expectations and requirements need set to make sure it is right or right sized for the company in question. The product can be overwhelming if you do not approach it properly

It is important to understand your workforce and the needs of the employee and department supervisor. Workforce Central is a very good product, but understanding how it will be used in your environment is key. Workforce Central works very well in auxiliary units that use time clocks but is less effective in academic units with student employees that work multiple jobs.

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