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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

Alternatives Pricing

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What is BrightHR?

British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.3
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.4
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Integrations

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(101-125 of 920)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using UKG Pro as a solution for most employee-facing Human Resources related information. Employees can find their personal data, compensation data, PTO plans, [...] personal development plan info, benefits plans, [...] enrollment, and lots of other information related to HR policies and procedures. This is basically a one-stop-shop for employees to access HR information.
Felicia Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Process payroll through UTM - Time management for all timekeeping needs. Process payroll through UKG Pro. Collaborate with Tax and Payment services for all tax and garnishment needs for our company. Use multiple time-off plans for our team and help maintain accounts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use onboarding, core, time management, and payroll. We also use the mobile app. Our associates on the properties are able to clock in and out through the mobile app and request time off. We have used document acknowledgment for our handbook and policies as well as capturing vaccination information prior to our annual conference.
December 15, 2021

Happy Customer!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use UKG for HR, Payroll, Talent Management, WFM, Ben Prime. We take advantage of the flexibility of org codes to identify specific employee detail that is passed through the GL giving our operations a team greater flexibility.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My department uses UKG Pro for all actions on the HR side. One of the areas we spend more time with issues is on our benefits platform, PlanSource. We have ongoing Service Requests and Cases that are sometimes resolved quickly, sometimes not. The large majority of these are related to PlanSource, so they are outside of Core UKG Pro.
Chanel M Nelson, MHRM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We switched to UKG in 2020 from a different HRIS provider. The scope of our project included streamlining all HR functions under one system (ie Benefits vendor management, invoicing) and improving our HR processes (Performance Management, Compensation Management, Open Enrollment, Associate Geofence Tracking, Recruitment, etc.). Prior to making the switch, we were paperless for two years so this was the natural best next step for our organization to upgrade our associate experience by providing a better self-service option for our associates and automating many of our HR processes.
December 15, 2021

Give it a try!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We previously used another large HCM that did not provide customers access to the backend and was not user-friendly. We sought software that was configurable, intuitive, and user-friendly providing HR the ability to troubleshoot our own issues, create and run robust reports as well as access the back-end tables that allowed us to make changes on the fly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro for most of our HR needs; from employee data and payroll to timekeeping, salary planning, employee changes, performance management, and recruiting and onboarding to online learning, we utilize the system as much as we can. One of our biggest business improvements was transitioning from paper employee change forms to running almost all employee changes through UKG Pro using their manager-initiated business processes and approval workflows. This has streamlined our employee change processes immensely. We also love that all of the different modules within the system speak to each other; our ATS speaks to our Onboarding module, which speaks to the Core system and the rest of our modules, greatly reducing the amount of manual data entry required.
Kristopher Olson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use UKG pro as our HRIS. We use the payroll module to pay employees, UTM to track their time. Our employees select and manage their benefits in UKG. We also use UKG learning to track regulatory training and new hire training,
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a global organization, based mostly in Africa. Prior to purchasing UKG Pro, we were using endless spreadsheets for tracking employee information. We also used cloud-based storage (Box) to house everything. We used an outdated time and attendance system, as well as manually extracting information to use for accounting purposes. I use UKG on a daily basis, to update employee information, run reports in People Analytics, process payroll, create processes and requests, etc.
Richard Grossman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro as our current HRIS for the whole company. We have been exploring many new facets of the system in order to maximize our usage. We are increasing mobile usage for pay inquiries and employment history; we are using People Analytics for the reporting needs of the company; we are engaging our workforce to understand the scope of the information that UKG Pro holds and can provide to our employees. It has taken some time to get our employees to trust the system, but we have been seeing higher engagement in the last year.
December 15, 2021

UKG User

Adrienne Humble SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
What I use most are Recruiting and Onboarding and employee services. The Recruiting and Onboarding tools are very user-friendly. A majority of our workforce is production/manufacturing employees most of whom are not fluent with computers. They are able to easily apply, create their profiles and complete their online forms. My only complaint is that candidates are not able to go back in and edit their application questions as some applicants mistakenly answer questions incorrectly so it flags them as disqualified in the system.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I am the system administrator for UKG and use UKG every day. Currently, we use the following modules: talent acquisition, payroll, Human Resources, ESS, onboarding, and Business Analytics. We have several exports from UKG to other in-house servers for various reasons as UKG contains all our main information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use UltiPro across the organization. One of the biggest benefits of UltiPro is the intuitive Employee and Manager Self-Service functions. Employees are able to update and maintain their own data without having to contact HR or get approval. Managers are able to make job and compensation changes as well as department transfers on their own. This puts the responsibility and the authority in the hands of the owner. It has reduced a great deal of paper and work required by HR.
Brandi Linden MSM, PHR, SHRM-CP, CAA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Across the whole organization since 2005. We use it for Payroll and HRIS. UPDATE 2021: We have implemented Recruiting, Onboarding, Performance, succession, etc. this past year. We will be implementing compensation and other modules in the coming months.
Jack Klott, SHRM-SCP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UKGPro is currently being used by the HR and payroll departments. Our employees are also using it for self service options to update address information, view their pay statements and W-2s, as well as viewing their benefits information. We've also launched the performance management tools and are conducting performance reviews and compensation reviews within the application. Over the next 12 months, we'll be using the application to better communicate metric data to executive managers all the way down to our front line supervisors.
Score 1 out of 10
Vetted Review
Verified User
We use UKG Pro for our HRIS, payroll processing, and tax reporting/payments. We also use their BI reporting feature for standard reports and custom reports. We implemented UKG late in 2020 and went live [on] January 1, 2021. We also use their Workforce Management for PTO and holiday tracking.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UKG is our HRIS. We process payroll for the US and recently Canada using UKG. We also use the timesheet module to track time for our hourly employees. We also have some of our salaried employees track their hours by project. We also use the employee self-service features for employees to be able to update their own direct deposit, W-4's, etc.
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