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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

Alternatives Pricing

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What is BrightHR?

British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.3
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.4
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Integrations

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(151-175 of 920)
Companies can't remove reviews or game the system. Here's why
August 05, 2021

Forward thinking

Donna Van Landghen, CPP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SECURA Insurance is managed within the HR department. We use the ESS and MSS and set up roles to all associates. We utilize Recruit, On Boarding, and Salary Planning. We have associates update their own address, direct deposit and tax forms and they can print their pay statements, W2 and 1095 forms as well. Managers have access to all job information, review, and career. We have been making great strides in creating reports and scheduling them to run.
August 05, 2021

UKG Pro

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Implemented as HRIS system that is being used at corporate level and all subsidiary companies. Subscription to this product helps us handle onboarding and payroll process much more efficiently as well as provide uniform method to track and administer employee benefits.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The employee self-service function is great. There are so many things that the employee can maintain and update, such as change address or telephone number, view/change federal and state withhold allowances, view/print pay statements, view pay history, and for the past two years, view/print W-2s. Employees can access their HRMS accounts 24/7, as long as they have internet access. The HR staff is no longer printing pay history info for employees, nor do we have a line of employees requesting a change to withhold allowances; employees have the ability to print and change their own info.
August 04, 2021

Best in the business!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use core, recruiting, and onboarding. We are in the process of rolling it out to our managers so that they can use the recruiting platform. So far, we have identified that it addresses the issue of efficiency. We are able to eliminate printing applications because the managers now have access to viewing applications and/or resumes via UKG. Additionally it has solved the issue of employees asking us for their paycheck stubs. The app is extremely user-friendly and the employees are able to locate information they need via the app as opposed to asking the HR department.
Score 9 out of 10
Vetted Review
Verified User
We use UKG Pro within our organisation. Our team use it for benefits, time processing, payroll, recruitment and onboarding processes, along with employee management making our environment paperless throughout. It is simple and easy to use for our team. It is a all in one tool for our HR department, they just super like it.
Nathan Linkon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
This tool has helped me to manage the people in my organization, I can easily hire new people. UKG Pro has enabled me to look into important details of the key operations thus I can carry out effective meetings with my team members. This tool has saved my time and helped me to get rid of the manual entries. It is a completely powerful HCM solution which is providing reliable services.
April 28, 2021

Happy Customer!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization is currently using UKG [for] onboarding, processing payroll, performance management, mobile app, and UTA. We are working on file management and case management and hope to begin using this feature soon. Our hope is that this will streamline a lot of our manual processes and make it easier for our field staff.
April 28, 2021

UKG Pro

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses UKG Pro for time management and payroll for our employees including human resources and recruiting. We also like the reports from BI. It is currently being used by the entire company. It helps with the onboarding process which is cumbersome with 200 + employees hired in our busy season. UKG Pro is a lifesaver.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro is our employee database and is used for reporting, payroll, timekeeping, onboarding and soon performance management. It is used throughout the agency. The employee portal is used extensively to communicate and share information with employees since we are located in multiple states and locations. It has allowed us to streamline processes and significantly reduce paper usage, i.e. paper timesheets and new hire paper forms. In the last two years, we have unified how UKG Pro is used since practices used to vary by state. I love working with this UKG product!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro is being used through out our organization. We use in our HR Department, for benefits, time management, payroll and soon electronic file management. Our employees utilize the self service options.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We primarily use UKG Pro as our HRIS and payroll system. However, we also use it to administer various HR processes, including performance management and salary planning. This helps HR stay efficient by eliminating the need to administer these processes manually via Excel spreadsheets, etc. The BI system is also used frequently to run reports, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro (formerly Ultimate Software UltiPro) is used throughout our company, but primarily in Human Resources. UKG Pro (formerly Ultimate Software UltiPro) addresses our need for a company HRIS.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've implemented almost all UKG Pro (formerly Ultimate Software UltiPro) modules and went from no HRIS (most work was done via Excel spreadsheets) to implementing a robust HRIS solution. We also took the opportunity to consolidate the data of employees across six entities into one system. This has been immensely useful in accessing a single source of truth for all information.
April 22, 2021

UKG Lifer

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize UKG Pro for a multitude of things. It is our HCM system and used as our source of all employee information. We utilize payroll, reporting, tracking of licenses, benefit administration, etc. within UKG. It helps keep employee records/information together in one system and we have multiple APIs set up to share information to other systems within the organization.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro is being used by our entire organization. It is utilized as our HR software to store all employee information, annual benefit elections, time management, payroll, and reporting. It's allowed us to go paperless as an HR Department. It has also allowed for in-depth, accurate reporting of information including turnover which has been a huge focus. UKG Pro is really our one-stop shop.
April 22, 2021

UKG is excellent!

Sarah Cooper Truchard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization utilizes UKG as its Core HCM tool. We have Core with Benefits and Payroll, Case Management, File Management, Recruitment, Onboarding, and BI reporting.

For us, UKG is the one-stop-shop for our employee's HR needs. All HR requests can be funneled through ECM to streamline our processes. From a recruitment standpoint, all candidates flow through UKG from application through Onboarding and into Core. It has made our recruitment process much more efficient and our recruitment metrics are performing below SHRM averages.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro is used across the whole organization. Employees use this to view pay history and W-2s along with making changes to their records. HR uses UKG Pro to manage employee records in order to easily keep track of all employee information. Accounting uses UKG Pro for tax and payroll-related purposes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Manage employee information and payroll. We utilize the onboarding module. We have multiple interfaces with vendor databases and applications. We also utilize Informatica Cloud data and sync our information up with Windows AD. Essentially it is used across the whole organization.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our company uses UKG Pro [(formerly Ultimate Software UltiPro)] for payroll processes for multiple pay groups and employee types. We utilize the onboarding functions and will soon be implementing an applicant tracking system for our recruiting and hiring. We have a large base of volunteers at our organization, of whom we track volunteer hours and scheduling through UKG Pro Time Management.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We are using UKG Pro [(formerly Ultimate Software UltiPro)] for HRIS, Recruitment, Onboarding, Payroll, Timesheets and Benefits with feeds. Previously, our HRIS system was not linked to our payroll system. By purchasing the UKG product, we were able to reduce duplicate data entry and streamline some of our processes. We were excited to be able to conduct open enrollment online instead of using paper.
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