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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(451-475 of 920)
Companies can't remove reviews or game the system. Here's why
Deb Damon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ultipro is being used across the organization for performance managment, compensation management, payroll, benefits including open enrollment and life events, and regular HR functions such as new hires and rate increases.
Katharine O'Neill | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We currently use the Core HR product across the organization for HR management, payroll processing and reporting. After six months we added the time and attendance module and after one year we added Recruiting and Onboarding. We are currently contemplating adding the Compensation module. Each implementation was well planned and customer support is excellent. With Ultipro we have been able to provide a full employee self service solution and have been expanding the manager self service features. We were able to streamline many manual processes that we had in the past.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
UltiPro is being used across the whole organization for payroll, HRIS, time and attendance and reporting. Without the solution we would not be able to report on demographics, effectively pay our associates or track time.
February 05, 2019

UltiPro won me over!

Bethany Vann | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our company deploys UltiPro in the domestic United States and are in the process of implementing it in Canada as well. We use it for HRIS, timekeeping, payroll processing, recruiting, and performance management. Because our operations are so wide-spread, with many users out in the field, UltiPro's web-based system allows for ease-of-access across multiple platforms, be it workplace desktop, personal laptop, tablet, or even phone. This is critical, as a third of our employee population are drivers.
February 05, 2019

UltiPro is All-in-One!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use UltiPro across our organization. Full-time salaried employees use it to access their paystubs, direct deposit information, and benefits elections. Part-time hourly employees use it for the same, as well as clocking in and out of shifts. We also use it for recruiting and onboarding new staff. Having one system take care of multiple areas saves us time on the HR end, as it's a seamless process from a new employee's application to the first paycheck.
February 05, 2019

Great HRIS System

Jonathan Clahan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
UltiPro is our system of record for Benefits, Payroll and General Employee information. We primarily use it within the Human Resources department, but we are able to leverage data throughout the organization through API feeds and reports.
Score 10 out of 10
Vetted Review
Verified User
Our whole company uses UltiPro. We use it for recruitment, benefits enrollment/management, employee profile management, and talent management. Our employees use self service to update their name, address, telephone, emergency contacts, direct deposit and tax information. They use it to journal on goals and sign off on their reviews. Our managers create goals and complete reviews in the talent management.
November 28, 2018

UltiPro

Score 10 out of 10
Vetted Review
Verified User
UltiPro is being used in all levels of our organization and has allowed us to build scalable solutions that allowed us to implement employee self-service options.
Gregg Paulk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized

UltiPro is our core HRS and payroll system which all staff members access to view their biweekly pay stubs and update their personal information themselves. After they make changes the workflow for approvals kicks in and requires HR approval before being committed to their record. We moved to the web interface and SaaS configuration about 3 years ago to reduce down time and increase productivity because the quarterly and tax updates are done after hours eliminating downtime during business hours when I would have to do them my self.

UltiPro has been extremely reliable with a total of no more than 30 minutes unplanned down time in the last 3 years which is extremely reliable. UltiPro continues to listen to customers and they work to implement our suggestions and are continually increasing functionality which makes our jobs more efficient and productive.

Jeanne Bohlen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UltiPro is currently being used by all company staff. It's a huge advantage to allow staff to update their personal information from anywhere in order to keep information current. Coordinators are able to initiate staff changes, job titles, pay changes, etc. easily and from anywhere to keep the process moving. We now use the goals feature of UltiPro to set and track goals for every employee. This helps to encourage ongoing discussions between the employee and their coordinator throughout the year.
The PTO function has allowed us to track all PTO reasons easily and report them when needed. We've even been able to set up our Canadian and European staff to use the PTO and Goal tracking software.
Bailey Thomas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We currently use UltiPro as our payroll processing software. We switched to UltiPro in 2016 because it allowed us to integrate our US and Canadian operations into one platform and also offers the ability to expand to other modules including recruiting and training, although we have not activated those yet. UltiPro also gives us the means to have more in depth reporting.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am in the Payroll Dept. and we use it, as well as the HR Department. We recently had them do a complete assessment for us to give us a better idea of what additional products we were paying for and not using yet. We plan to implement several more of their products over the coming year. Currently our employees can view their personal information, pay stubs and W2's. We intend to open up employee self service soon.
Score 10 out of 10
Vetted Review
Verified User
We use UltiPro to process in-house, weekly payroll for about 4,700 employees from 61 different locations (3 states.) This takes a 4 member team an average of 7 hours to do. Our entire population has access to the UltiPro portal where they can see their profile (which includes their taxes, benefits, paychecks, vacation and personnel time, rate of pay, etc.) They can access this from their computer or phone. My specialty field is benefits; I can tell you Ulti has been there from day one with the ACA compliance for part-time benefits. Over different areas we have looked for a 3rd party to administrate some things; but that didn't last long because Ulti has been there to provide us with what we need, so much so that we didn't have to send out to a 3rd party.
November 07, 2018

Highly Recommend UltiPro

Ashley Ricchetti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UltiPro is used across the organization. All of our employees utilize it to access their personal information and benefits/open enrollment/life events. Our payroll and HR departments utilize it most frequently. We use it to store employee data and are currently implementing the Recruiting and Onboarding module
Breanne McGuire, MSM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use UltiPro as our complete HRIS database; recruitment, payroll, benefits, as well as across the whole organization for performance management, acknowledge documents and allow employees to view their paychecks, W2 and 1095c. We no longer print pay stubs; employees can opt in to receive W2 and 1095c electronically, enrollments are now online vs. paper, and compliance documents are viewed and accepted electronically.
Debra Bealer, MBA, CIA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Reeb Millwork uses UltiPro for Benefits and Payroll. We implemented Payroll and Core earlier this year and are in the midst of Benefits Open enrollment. It is used across all Reeb locations and departments, supported by Human Resources, Benefits, Recruiting, Payroll and Finance.

UltiPro has enabled us to automate journal entries, develop monitoring reports to better manage our business, and provide a better user experience for our employees (combining several systems into one stop shop). We will be implementing the Recruiting portion as well, which will continue to help our internal staff processes, as well as reduce repetitive actions from potential Reeb employees.
November 07, 2018

Great customer service

Score 9 out of 10
Vetted Review
Verified User
Incentivized
UltiPro is used by all employees for their employee record. They access pay stubs, punch in and out, request time off, complete reviews, and utilize the Learning Management System. The employee journey starts with UltiPro Recruiting, moves into Onboarding, then once the employee is fully hired - they are in the core site. Training Managers in departments have access to manage Training courses in Learning. But, for the most part administrative duties are in Human Resources. UltiPro wraps all parts of the employee journey into one platform.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use UltiPro to manage our timesheets, sick leave balances, current pay statements, and benefits enrollment. It is truly a jack of all trades when it comes to providing information about the terms of my employment with the company, which is something sorely needed by many other places who may have a more fragmented environment--benefits here, compensation here, time management over there, etc. Plus, we have UltiPro plugged into SSO for even more convenience. I log in once at work and I can instantly access anything HR-related that I may need, not just limited to comp. Things like HR policies and beneficiary information are also nested in the menus, making it a one-stop shop for all things HR.
September 24, 2018

Great platform

Sarah Stauber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I used Ultipro for years at my previous company until I left in April 2018. Our entire company used the platform for payroll management. It made it really easy to request time off, view my PTO hours, and view my paychecks.
September 14, 2018

A Huge Disappointment

Score 2 out of 10
Vetted Review
Verified User
We use UltiPro to house all of our employee information, position management, and wage information. We process payroll for 4 different companies within the system. We chose Ultipro, because it gave us the ability to report unemployment to multiple states/locations for individual employees all within one pay period. We also use various reporting, including exports for our general ledger system, benefits, and 401k provider.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UltiPro is used across whole org. We use Back Office for processing our payroll and setting up deductions and earnings. We use the web portal for employee self service, open enrollment, UTM and just added Onboarding.
Natalie Ruth Hategan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use UltiPro across the whole organization and have several modules. We use onboarding, recruiting, payroll, time, compensation management etc...just to name a few. It has created a whole list of efficiencies for our department, making our life a whole lot easier. It has allowed us to go electronic from paper, our employees have a much better HRIS experience, the solutions are easy to use and have cut down our time.
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