Skip to main content
TrustRadius
UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Read more
Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
Continue reading

UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
Continue reading

UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
Continue reading

Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

Alternatives Pricing

What is Workable?

Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
Return to navigation

Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Integrations

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(51-75 of 920)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use UltiPro as our main HRIS. We process payroll and benefits as well. Since our conversion last year, so many HR/Payroll functions have been streamlined and improved. Reporting in business intelligence has been tremendously helpful.
Matias Domingo, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro within our company to do our payroll, compensation, performances and talent recruiting. Previously we were using ICIMS as our ATS, but moving to UKG Pro allowed us to add the recruiting and onboarding which helped us to centralize our data within one software.
Carrie Pipkin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG helped our company go paperless in the hiring and onboarding process. It has also made transferring employees from departments extremely easy. UKG helped us create alerts and triggers to notify the correct teams when actions take place in the system. This helps notify IT when employees are terminated to keep us secure.
January 18, 2023

UKG Pro Review.

Score 3 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro as our primary HRIS. We wanted a program that housed all of our HRIS needs into one software, including payroll. We have added modules for performance management, salary management, benefits open enrollment, career and education, Workforce Management, succession planning, recruiting, and onboarding. We switched from a couple of different systems to having it all in one place.
January 18, 2023

Go with a pro, UKG Pro

Nancy MacLean | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am the systems administrator for the entire platform. This includes Pro Core, Recruiting, Onboarding, Performance Management and Time and Attendance. The product provides a centralized database for employees skills, qualifications and overall personnel record. We now use UKG Pro for our recruitment, onboarding and e verify and the performance management throughout the employees service. We also went from a paper driven pay system to all direct deposit. This significantly reduced the labor and paperwork to distribute paychecks. For those without Direct deposit we use pay cards that are partnered with UKG. Our performance evaluations were on paper and focused on job functions. Now it's an electronic process with competencies being measured.
Wendy DiPasquale | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro for Payroll, HRIS, Benefits, Recruiting, Performance Management, and Time Management. I have used many different Payroll and HRIS systems in the past twenty years and UKG is by far the best. The functionality is so expansive and the system is very user friendly for both the employees and us Administrators. Their reporting functionality is very good and easy to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used to process hours worked for payroll and employee leave. It is typically used by HR and Accounting departments, but we have implemented the mobile app, which allows all employees to see certain data. Our employees across the company use it to request and approve leave and time off as well.
November 28, 2022

Best System Ever!!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use UKG Pro for checking in/checking out/lunch etc. I also use to prepare our payroll for all of our employees. We run many reports that help us with our payroll & HR departments. We haven't had any business problems since we obtained UKG Pro in October 2019. UKG Pro has been great thus far. No complaints on our end.
November 16, 2022

UKG Pro Review

Dan Galindo, MSHRM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use UKG Pro mainly for Benefits Administration. It helps with handling everything from open enrollment elections to managing vendor file feeds. The company as a whole uses it for payroll, recruiting and general HR tasks. Without UKG Pro, there would be more manual processes that would take away valuable time and resources.
Jamie Hale | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently use OKG Pro for HR/Payroll. Also use Kronos WFC for timekeeping and are in the final phases of implementing UKG Dimensions. I am a system admin in all these systems. UKG is used for all Payroll processes including time and attendance, accruals, pay, and all HR aspects.
November 15, 2022

Feedback on UKG Pro

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use UKG Pro as our system of record for HR and Payroll processing. We use it for reporting purposes to provide data and metrics to upper leadership and our investment firm, American Securities.
Sheila Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TWM currently uses UKG Pro to upload employee data into UKG Dimensions where we use the Time & Attendance application. The problems the product addresses is solving the ability for managers to quickly edit employee timesheets, and to review/edit/approve employee time-off requests. Also, the timesheet approval process is significantly cleaner than our previous application.
November 15, 2022

HCMS UKG Pro

Joy Gibson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Implementing UKG formerly Ultimate was the first full HCMS for the organization, this was a large undertaking as we were implementing the first HR Department at the same time. With the implementation we have moved almost all processes into one system. This includes payroll, timekeeping, benefits, onboarding, recruiting, performance management, and salary planning. We have two business units that we serve with the system, retail and administrative including program services. Before this system most processes were paper based, our organization spans the entire state of Kentucky making the making paper processing the really inefficient. With this system all employees have information readily available for them to access. UKG is our system of record and our single source for data. The data tracked in UKG is available for use in other systems across the organization while reducing time and effort in rekeying data. The system is also used for performance management, with the number of employees and the amount of turnover we have the system has allowed us to streamline the process maintain a focal date review that allows us to track and review data for all employees. Again this was previously a paper process.
The system has made most processes more efficient but not all as we have not fully rolled out all functions to employees and mangers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am a system administrator for our company so I have involvement in a lot of the day to day use of the system. However, my main objectives are payroll and benefits. We utilize the system heavily for time management and core.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used as our person of record system, recruiting, onboarding, talent management, compensation management, and other areas. It organizes all of our people's data to report on and store electronically. It allows us to perform our performance review assessments electronically. It is used to track applicants through the recruiting process, make hiring decisions, and have that information flow along the process. Onboarding helps us manage the employee documents pre-hire so they are ready when they are hired.
November 12, 2022

UKG Pro Functionalities

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro as our HCM system for payroll, performance review, compensation management, and benefits. It is really an industry leader for its services and support. We are also implementing Dimensions for our timekeeping system. For the compensation management part, it is really easy to build a compensation plan for an individual employee or the whole company. The performance review is user-friendly after building the review templates. The most part I like is the People Analytics for custom reporting.
November 08, 2022

UKG is the BEST!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We had Namely as our previous payroll vendor and we were extremely disappointed in their services. Then when we came on board with UKG, it made a WORLD of difference. From onboarding to benefits enrollment including open enrollment, performance review, Rapid response, intranet, and most important of all, Payroll! It has been a positive and engaging journey. During implementation, we witnessed a world of difference of how formerly UltiPro worked and our organization could have not been happier with our decision of partnering with UKG.
November 01, 2022

UKG is for the Pros!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it as a means to track employee information, conduct data feed imports, and running reports, and conducting our payroll operations. It is a system that our business utilizes on a daily basis. We have also configured the system to be more user friendly towards our employees to access their user information and promote productivity by editing their own information.
Jeffrey Naftal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro is our HRMS, and we use it for recruiting, onboarding, payroll, administration, time, leave, and benefits. We will be adding position authorization in the future and also use their Business Intelligence solution through IBM Cognos. HR handles all of the back-end administration of the system, as well as training employees on the system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Since 2019, our company started using UKG Pro, and it is an awesome software that helps with human resources in our company. Personally, I use it for payroll, Onboarding, and Recruiting (I give support to all the branches in USA, Hawaii, and Canada). The reports are pretty accurate and easy to pull.
Lisa Medland, SPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize UKG as a fully integrated payroll/HRIS/ATS/Learning system. It has made our HR World so much more efficient, and it has made our employees owners of their own information. We are a nationwide company with over 1,000 employees, and we were a paper drive; now, we are fully paperless. Our General Managers are savvier as well as UKG has been able for them to access payroll and benefits information to evaluate the true cost and profit of their business. I would recommend to any organization. Thank you, UKG!!!!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We went from using ADP (serving as a PEO) to UKG Pro effective March 1, 2022. The planning for the change started well before that, in 2021. We are a small department, and thus it's taking a little more time for us to accomplish everything. We have to install the individual modules that fit our business case, one at a time. And that's OK! We're getting through it, and it has made each of us appreciate the thoughtfulness that went through the development of this program. From the programs themselves to the inclusive training, the organization has attempted to make it "Stupid-Proof," and it has been.
Return to navigation