Skip to main content
TrustRadius
UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Read more
Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
Continue reading

UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
Continue reading

UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
Continue reading

Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

Alternatives Pricing

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What is BrightHR?

British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.3
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.4
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
Return to navigation

Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Integrations

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(126-150 of 234)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
Absolutely, yes! We are very happy with our partnership with UltiPro and love that it has become our trusted one stop shop! We love that we can choose what modules are right for us and then set them up to suit our needs. And, it helps that their customer service is top notch when we do need to reach out. The system is also very easy to navigate.
Score 8 out of 10
Vetted Review
Verified User
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
Cost of payroll processing globally is down. Time to processing is dramatically down. Single solution administration is a first for us and going very well.
March 22, 2019

UltiPro Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
Overtime I believe we will achieve most of these into UltiPro. I believe we will eventually make the transition with many of our HR functions. However, as it stands, UltiPro will not be the solution for all of our administrative tasks.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
We previously housed payroll and HR information in different systems. By combining everything in one system, we've eliminated duplicate work and have gained significant efficiency.
March 22, 2019

Fantastic HRIS

Andrew Pitchford, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
All outcomes have been achieved for us. It's a good cost model for mid-market clients. Much time has been saved through automation of manual processes. All data is in one place and flows from piece to piece seamlessly. And we haven't had any security issues.
March 22, 2019

UltiPro Advocate

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Security and peace of mind

Cost and Time Saving: yes, UltiPro is a stable system and has allowed use to streamline processes

Security yes also.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We have seen efficiencies with administrative processes. We have also been able to offer much more to our employees and managers with one fully integrated system.
March 22, 2019

Happy User

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
Ultipro has given us a platform to standardize our employee documents and details for all offices and levels of organization. We love the ease of use and ability to customize the formatting so that everyone can understand.
Score 8 out of 10
Vetted Review
Verified User
We wanted to improve our efficiencies so instead of spending time on data entry, we can spend more time with employees. The other item is we wanted to make both employees and managers have access online to things instead of always having to come to HR.
March 22, 2019

UltiPro - Our Hero

Angela Rafine | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We hope to have all processes in one system. Right now we do on-boarding manually, so hopefully we can look into getting that feature.
Nicole Cotner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
Before we moved to UltiPro, our HR management and Payroll management were under a variety of different programs. Now with UltiPro, it's so much easier to all be under the same platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
I am just staring at my new company, but there are a lot of features that aren't being used because the company didn't have the understanding of how to use them.
March 22, 2019

UltiPro Rocks!

Jessica Humphreys, CPP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have been able to reduce the amount of paper used by encouraging employees to enter personal, tax, and pay information using the employee self service. In addition, we are currently in the process of online performance reviews and compensation. This will eliminate the need for paper and filing space will be freed up due to these changes.
Abel Mercado | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
I believe that the goal when we switched solutions was that we wanted to save time on all ends. From generating reports for the HR department to approving time off requests, UltiPro has really helped us save time! Pulling reports and analytics can be done very efficiently using Ultipro.
February 18, 2019

An opinion at a glance

Score 7 out of 10
Vetted Review
Verified User
  • Costs savings
  • Time savings
  • Other

Other (above)=Reliability, legacy system was unreliable and minimally supported externally.

Time savings has been proven with Life Events, moving to more efficiency and 'going green' coming off paper/forms.

Data integrity as employees are managing personal entries in the system with workflow approvals.

February 13, 2019

Happy

Score 8 out of 10
Vetted Review
Verified User
  • Time savings
Ultipro has helped us streamline our processes and make paper files obsolete. Time has been saved for all parties involved.
February 11, 2019

UltiPro Review

Kimberly Roe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
Utilizing UltiPro gives our department the security it needs to be able to keep 400 employees in one space. We use UltiPro daily for the administation of benefit programs, payroll, reporting and recruiting. This saves our organization money by having it all in one platform, accessible to all.
Return to navigation