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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(176-200 of 234)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
There is no question about UltiPro's utility--it's a Swiss army knife of functionality across so much of an organization, specifically orgs that tend to be highly visible/impactful but more reserved and set in their ways. It is easy to interface with teams like HR, Finance, and Recruiting because we are all sharing the same tool, and therefore speaking in similar terms. No sending emails into the abyss, no mysterious timecard corrections, no wondering about whether you and your manager are on the same page about your performance. UltiPro greases a lot of wheels for the various business units across my company.
September 24, 2018

Great platform

Sarah Stauber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Security and peace of mind
I definitely feel Ultipro has helped me to save time by making it so easy to navigate to the information I need and perform tasks with very few steps involved. I also feel confident my information was secure, which gave me great peace of mind.
September 14, 2018

A Huge Disappointment

Score 2 out of 10
Vetted Review
Verified User
  • Time savings
  • Security and peace of mind
UltiPro has added to my workload with spending time almost daily addressing tax issues. I don't really think that their system is intuitive, but I have gotten more used to it. I wish they offered one on one training for new users, instead of making you watch videos or wait for a session to sign up for.
July 03, 2018

UltiPro Payroll

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
  • Other
Consolidating HR under one solution has not been achieved. Other services/options were used for HR administration, ATS, and Performance.
Natalie Ruth Hategan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We have achieved time savings, consolidation and security. The time savings piece made a huge difference in our department because we were spending a lot of time tracking different HR related items on spreadsheets, we were using a lot of paper and we weren't as efficient as a department. With UltiPro we were able to accomplish a lot of things that we couldn't when we didn't have this product.
Megan Skuya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
We have been able to achieve many of these outcomes using UltiPro and are continuing to achieve these outcomes with future modules we will be implementing in our second year with UltiPro. We were able to save on time and money by allowing employees to update their information online, submit their time/time off requests and to view their pay stubs and tax information. Prior to UltiPro, all that information was provided to HR by paper from all employees. This wasted paper, but also manual time from employees and HR representatives by adding into the old system. We are now able to utilize one system for all HR functions and don't have to be in multiple systems to complete payroll, benefits, time management and have been able to eliminate many excel spreadsheets with the reporting functions available in BI reporting!
Ryan Campbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
The security feature is out of this world. There are tons of background processes running to look for fraud when it comes to direct deposit account changes, address changes, and more. We've been alerted on a couple occasions in the 3+ years after implementation that someone's account was suspiciously changed. After investigating, UltiPro was able to contact the employee and secure their profile before any money could ever be deposited into the fraudulent account.
April 24, 2018

UltiPro Review

Michelle Seirafipour | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Costs savings
  • Consolidating HR administration under a single solution

UltiPro provides most of the full suite, however we do utilize other vendors for a few pieces (performance and recruiting), however we are open to exploring their performance piece.

Cost savings is happening vs. using separate systems for each module would cost. However, I believe Ultimate is fairly pricey compared to other HRIS vendors but are open to negotiating contracts, etc.

Linda Hendley, PHR, SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
We have definitely achieved cost and time savings using Ultipro. We hope that once we turn on some of the additional features things will continue to improve.
Score 10 out of 10
Vetted Review
Verified User
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind

Much more functionality at two thirds the cost of ADP.

It is easier and faster to process payroll; adding mass changes like annual increases is much easier. There is little manual entry required versus how we were using ADP. We may not have been using the ADP system to its potential but we were unable to get assistance on how to use it.

The electronic employee record is awesome! All the employee data in one place, and no filing paper!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Security and peace of mind
UltiPro is a very secure environment. We are very sensitive to information management being in the healthcare industry, so the security precautions that UltiPro has built into its systems is a great comfort to us. We have been able to save some costs in reducing the amount of paper processing that we physically do.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
Cost savings is always an ongoing analysis as to whether adding new features is going to be cost effective for us as a not for profit organization. Definitely have achieved time savings and streamlined HR administration and payroll processing. Security systems are very good and we are comfortable with the processes in place
March 13, 2018

Upward and Onward!

Phyllis Ishee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UltiPro is more costly but we receive so much more than our previous systems. Time savings is a definite benefit, but we managed to open up other areas to consume it. Having one focal point of access to allow viewing of information has been such a blessing and we are continuing to grow and learn. We wish to expand on security but this so far has been positive experience.
March 13, 2018

HR view of Ultipro

Rachel Russ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
  • Other
Ultipro has definitely consolidated our HR administration under a single solution. With Ultipro we don't have to think twice about our users' security. Time savings has probably been my favorite feature.
Amy Gulati, MBA, GPHR, SPHR, PHRca | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
UltiPro certainly checks the box for ben admin and payroll. In terms of performance management, it is not fungible enough to do the things we want to do from a conversation tracking perspective. We have done a lot of work to rethink performance management and have consequently exceeded the capabilities that Ultipro has. I am most please with them as a payroll provider. They do everything you need them to do and we've never had a single problem that they've been responsible for.
Patricia Skinner-Randle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We have been able to obtain cost and time savings by decreasing the amount of time it takes to complete our payroll processing. We no longer use paper forms for employee changes to our system. All HR solutions are managed from Ultipro. Any solution we use outside of Utlipro i.e. employee recognition we have developed UDES files to integrate seamlessly with those solutions.
February 16, 2018

UltiPro Review

Score 9 out of 10
Vetted Review
Verified User

Would like to eliminate manual forms and notifications - use UltiPro to generate notices to employees and departments


Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
Our payroll department has definitely benefited from using Ultipro. It has saved us time by not having to manually enter information for employees. The self-service portal for employees is very easy to use for most employees, and also saves us time from having too many payroll calls regarding the software.
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