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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(76-100 of 234)
Companies can't remove reviews or game the system. Here's why
February 29, 2020

UltiPro = Two Thumbs Up

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
I would say we have, yes. We still have a few outliers as far as spreadsheets and such go, but I would say, for the most part, UltiPro has been a great tool that we use every day, which houses most of our needs.
February 29, 2020

Big Fan of UltiPro

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
  • I believe that we have achieved time savings with UltiPro for our recruiting and onboarding and open enrollment modules.
  • We have also achieved consolidating HR administration under a single solution because all of our HR functions are done within the UltiPro solution.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
Currently, we have not been able to accomplish either. The launch of UltiPro was smooth; however, building out your launch does not include historical uploads of past year data, which is helpful for both managers and executive management. This process has slowed the launching of other more employee and manager facing modules that would be a considerable cost and time saver. An example is WFM time cards. Those are accessible via your cell phone app; however, the build-out of those with internal systems you may have requires a lot of back ends internal work from development/programming experts.
Peggy Krueger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Security and peace of mind
Setting up file feeds is expensive and after we sign off, more changes will cost us at the price of the original Service Request. We would like to make some changes, but the cost prohibits us from doing so, thus we do more manual work to get there. Example: our payroll file was developed by UltiPro but is only a 180 file to our 401k Provider. We weren't able to do a 360 file so that our Provider could import to us also. Thus I have more manual work and loss of time savings.
Jami Tutton, CPHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
Yes, we have; it makes everything much easier when it's under one umbrella. We're still working to implement benefits administration and flow through to our external providers, and that will make things a lot easier as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Accurate pay stubs and tax reporting is very easy to do in UtiliPro. We are able to use apps and the UtiliPro portal to achieve our goal in communication with our employees in real-time. The UtiliPro self-service portal is great and works very well. It is easy to log in and get the data the employee is needing on a regular basis.
February 12, 2020

Ultireview for stamps

Patrick Concilus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Consolidating HR administration under a single solution
With Ultipro, we have been able to automate multiple HR processes that has given the time back to our HR team to focus on more strategic initiatives. They no longer have to worry about status changes, benefit changes and updates, launching performance reviews and several other features that we have been able to automate through Ultipro.
Score 10 out of 10
Vetted Review
Verified User
  • Consolidating HR administration under a single solution
We'd love to move everything into one system and get away from manual processes. So far, so good. We've been able to get rid of so many processes. And, as we build out workflows are are finding more and more within the system. The onboarding module is a life-saver. I don't know what we'd do without it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
The ability to have various functions in one software has eliminated the problem of jumping from program to program, paying for things that are not needed, and providing multiple logins to team members and managers. Our team members know that for anything pay and/or time-related they need to go to UtiliPro. This eliminates multiple program confusion for team members and thus decreases questions coming into HR.
December 02, 2019

New Hire Ease

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
This program truly has been a time-saver for our organization. The ease of new hiring and gathering all that pertinent information has been irreplaceable. Another positive feature has been employees' access to W2s and tax information. This has saved our payroll department a large amount of time when it comes to answering questions and searching for information themselves.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
In the last 3 years since we began using UltiPro, we have successfully consolidated everything we need to run through UltiPro. It has been a successful self-service portal for all of the employees across our organization and has been easy to implement for Recruiting/employment, Benefits, record keeping, and payroll.
November 26, 2019

UltiPro for Ease of Mind

Kate Knight | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Security and peace of mind
UltiPro has made gathering, organizing, and maintaining information a breeze. This has taken a load of stress off our accounting department as well as our HR department. The information we input into UltiPro is confidential and accurate and that allows both management and employees to have peace of mind with their personal information. I would say UltiPro is doing nothing but providing the security in an easy and user friendly fashion.
November 14, 2019

UltiPro Five Stars

Gabrielle Wayman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
Yes! UltiPro streamlined our administrative functions and makes it much easier for employees to self-service their records or retrieve information they’re looking for. Clear management tracking also means less subjective reviews.
October 04, 2019

UltiPro is great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
No, currently using 2 other programs for recruitment and onboarding. These two systems do not communicate with each other. A lot of moving parts when vetting out candidates and getting the onboarding started. The onboarding system we currently have isn’t paperless yet. Very time consuming to print out new hire forms for Onboarding completion.
September 19, 2019

UltiPro Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
I'm not an HR Administrator but as the end-user, I feel that it meets expectations as a software.
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