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Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
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What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
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Popular Features
- Incremental backup identification (337)8.282%
- Instant recovery (289)8.080%
- Universal recovery (301)7.373%
- Deduplication and file compression (325)7.272%
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What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
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What is Unitrends?
Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.
Additional features:
Ransomware Protection
Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.
Recovery Assurance
Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.
Monitoring & Support
Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.
Unitrends Features
Data Center Backup Features
- Supported: Universal recovery
- Supported: Instant recovery
- Supported: Recovery verification
- Supported: Business application protection
- Supported: Multiple backup destinations
- Supported: Incremental backup identification
- Supported: Backup to the cloud
- Supported: Deduplication and file compression
- Supported: Snapshots
- Supported: Flexible deployment
- Supported: Management dashboard
- Supported: Platform support
- Supported: Retention options
- Supported: Encryption
Unitrends Video
Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
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Unitrends Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.
Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.
Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.
Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.
Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.
Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.
Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.
Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.
Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.
System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.
Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.
Users commonly recommend the following aspects of Unitrends Backup and Recovery:
- Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
- Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
- Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.
Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.
Attribute Ratings
Reviews
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March 11, 2021
The required solution to rest without worries.
We're using [Unitrends Data Center Backup and Recovery] to backup all our physical and virtual servers and NAS as well as some of our end-users computers. It has been very helpful to automate the backup process and to implement our disaster plan.
- Automate backups at a glance.
- Works smoothly with cloud backups.
- Compatible with any infrastructure and OS.
- Availability to pause backups without interrupting them.
March 11, 2021
Late to adopt, happy we did.
We are using Unitrends Data Center Backup and Recovery as a backup and recovery solution for our vital servers. The implementation was quick, and have had to test the recovery under quick turnaround to nothing but success. We have been very impressed with the service and would recommend it without reserve.
- Solid backup.
- Piece of mind.
- Solid recovery of lost data.
- More tools to manage it via mobile device.
March 11, 2021
So simple to use.. anyone can use it!
I currently have 2, 8TB backup solutions in my company. One is located at my West branch and replicates all data at that location, the other is at our East location and have them replicate change data overnight. This gives us our own "cloud storage". I am able to recover anything here in the West, and if there is an issue, I can spin up VM's on our VMWare server in the East using the backups on my appliance.
- Easy to use an operate.
- Customer service is Excellent!
- Set and forget device meaning there is little maintenance after deployment.
- Deployment is simple with customer support.
- Setting appliances to backup entire VMware servers should not initially be done, its a waste of space if you have several test servers.
- Spinning up of VM's is not straight forward unless you are a Unitriend's expert.
- Replication between 2 appliances took a while to get correct so old backups were removed.
March 11, 2021
Unitrend storage is a must!!
Unitrends [Data Center Backup and Recovery] is currently being used to make our local backups and off-site disaster recovery workflows. The local appliance provides a great way to quickly restore files as needed. The offsite cloud data center backup creates a disaster recovery element and long-term storage for quarterly and annual backups.
- Web based dashboards.
- Easy to restore files.
- Easy viewing of backup status.
- Cost of Cloud storage.
- Cost of appliance.
March 11, 2021
Unitrends: An All-In Solution for Back-ups and Recovery
Unitrends Data Center Backup and Recovery is our organization's complete backup appliance and solution. Moving into my role, I was alarmed at my organization's lack of a complete back-up solution; in fact, we were still using an old Dell tape system. Having prior experience with Unitrends, I was led to seek a system that could integrate cloud solutions with an on-site appliance. Our system was a breeze to implement and quickly became adopted across the organization as the solution for all on-site and eventually cloud-based back-ups. Unitrends support has also bee top-notch whenever we have had a call or a need to replace troubled drives. When we undertook a relocation of our datacenter, our main OS drive failed and was not kicking over to the back-up drive, but support worked diligently and had us up and running very quickly. Their customer service has been key and I happen to think that that alone has been well worth the cost we have paid for the solution.
- Quick Efficient Back-ups.
- A GUI that is easy to navigate and self explanatory.
- Restores are quick and easy to complete.
- Cloud operations aren't cumbersome.
- Old-dated restores can be hard to find/recover.
- More smartphone functionality.
- Better off-site access.
I'm actually in the process of installing my 4th appliance over the years. [Unitrends Data Center Backup and Recovery] handles the backup for 4 schools. The appliance model makes [for an] easy licensing system. Archiving gives me an offsite backup.
- Archiving to other locations for very little cost.
- Easy licensing model with appliance (no need license per backup instance).
- Just works.
- Maybe offer account rep to look over backup setup (making sure to get [the] most out of product).
March 11, 2021
Unitrends has been a trusted part of our environment.
We use Unitrends Data Center Backup and Recovery to back up all of our servers for the entire organization.
- Backups are simple to setup.
- Backup to archive for offsite storage is simple for small organizations.
- Recovering files is simple and there are help guides if you get stuck.
- Would like to see scheduled jobs for all systems in a calendar.
- Restoring files could be simpler. It was not clear how to get to the files on the server so I had to do a little digging in the help files.
- Agent push rarely works and installing from the appliance never works so I have to go to the website, get the right version the fight with Windows Defender to get it installed.
March 11, 2021
Unitrends Data Center Backup and Recovery Review
We are backing up key desktops, Hyper-V Hosts and Virtual Servers across multiple sites. These backup to a local NAS and replicate the data to a central appliance located at Head Office. The Head Office appliance backs up to local storage and then replicates key servers to the cloud for DR. This gives us both quick local recovery if needed and a DR solution.
- Reliability.
- Single pane of glass for management.
- Quick support.
- Updating virtual appliances.
- Updating agents.
- Reporting to GUI when there are issues.
March 11, 2021
Simple and fast backup solution appliance
Unitrends Data Center Backup and Recovery provides our company with backup support for a range of virtual machines in VMWare hosts. It is used by the IT department to back up critical appliances in case of disaster, power loss, or hardware failure and to quickly go back up online.
- Unified appliance.
- No need for additional host os.
- Automated back up.
- Easiness to set up.
- Storage management is somewhat confusing.
- Licensing and appliance configurations are hard to find.
- Themes will not work.
March 11, 2021
Unitrends more than reliable Backup and Recovrery
Unitrends Data Center Backup and Recovery backs up our email and shared data files daily. It is used by the entire organization. Recently we did a redeployment with the assistance of our local representative and existing documentation provided to us. Our server is replicated at our corporate Headquarters. Whenever we bring down emails or shares we review the backup Unitrends Data Center Backup and Recovery data to identify problems related to security and other issues. Unitrends Data Center Backup and Recovery also gives us monthly backup data.
- Email provides data particularly well on a monthly basis.
- Shared files very well this is important to the IT Group.
- Unitrends Data Center Backup and Recovery runs quietly in the background no problems.
- Needs to be easier to upgrade like some other BI products now.
- Easier dashboard console.
- Documentation could always be more detailed.
March 11, 2021
Current Customer Review
We use our Unitrends Data Center Backup and Recovery to back up our whole organization. Unitrends Data Center Backup and Recovery gives us a single pane of glass backup of our Physical, Virtual, and Network Shares. Upgrades are released as needed and implementation is easy.
- Backup VMWare.
- Backup of multiple asset types.
- Easy to use Interface.
- SMB Backup still stuck with SMB1 (Should have been gone long ago).
- Cloud Backup, a view into how data is used/stored online would be nice.
- DashBoard - Ask Community links still broken.
March 11, 2021
Unitrends Data Center Backup and Recovery will meet all of your backup needs in a virtual environment.
We use Unitrends Data Center Backup and Recovery to back up our virtual servers to a NAS. It helps with disaster recovery if a server is to go down.
- Easy setup.
- Notifications of successful or failed backups.
- Just works.
- NAS setup in terms of attachment for successful backups wasn't straightforward.
March 11, 2021
Unitrends back up software gets the user off your back and allows them to retrieve their own saves.
We run nightly, weekly and monthly backups of our network with Unitrends Data Center Backup and Recovery.
- Unitrends Data Center Backup and Recovery runs early am backups of user files so if they ruin a file the user can restore it without IT interactions.
- Monthly saves allow for more protection against corruption and thieves.
- It is expensive but it helps me sleep better at night.
March 11, 2021
Unitrends: Great Product, Unbelievable Price.
Unitrends Data Center Backup and Recovery is our current backup solution which replicates data to our main appliance and then replicates certain data sets to the cloud. The cloud backups are considered our permanent archive of data. The cloud storage is limited so we only backup the most critical data to the cloud.
- Simple to setup.
- Software just simply runs and does what it says it will.
- Extremely reliable.
- Very little maintenance to keep the backups working without interruption.
- Cost per TB in the cloud could be better.
- SQL backup is a separate process which is cumbersome during setup.
We use the Unitrends Backup Appliance in our Centralized Datacenter to backup all onsite servers. That data includes user files, documents, databases, and anything else stored in our Datacenter. We also move backups to the Unitrends Archive unit for offsite storage. The archive unit allows removable drives to be swapped and take[n] off-site for our disaster recovery plan.
- Works Great with VMware Sever Backups.
- Test and activate backups in a test VM environment for testing and file recovery.
- After Purchase product support is great.
- Appliance updates are easy to perform.
- Cost of offsite cloud Archive.
- Clarity on virus and malware file scanning and resolution of backup files.
- Configuration and Settings compatibility during Appliance Replacement or major software upgrades.
March 05, 2021
Unitrends Appliance and cloud based backup
We use Unitrends to backup our Windows environment including SQL server and SharePoint. We have about 8 Windows servers from 2003-2012 that are backed up daily. We also backup an IBM iSeries using Unitrends. All the backups are then replicated to the Unitrends cloud.
- Easy initial setup of the appliance.
- It just works. I rarely have to go in and fix it.
- It was the only appliance we found that did Windows, Linux and iSeries in one appliance.
- The failure log does not provide any detail. You have to go into the UI to see what happened.
- The new UI doesn't seem to be as full featured as the old flash based UI.
Our Unitrends appliance has always been my solution for backing up our data and critical machines. The solution has always been reliable and the service provided by the Unitrends support team has always been outstanding.
We were sadly a victim of ransomware some years back. The fact that Unitrends was our choice for a DR appliance was instrumental in the business' ability to to recover and maintain continuity.
I will continue to fight for this solution. Well done to you all.
We were sadly a victim of ransomware some years back. The fact that Unitrends was our choice for a DR appliance was instrumental in the business' ability to to recover and maintain continuity.
I will continue to fight for this solution. Well done to you all.
- Customer Support.
- Disaster Recovery.
- Backup and recovery of critical infrastructure and data.
- The GUI.
March 02, 2021
Satisfied, long-time customer!
Used across the entire school district for student and staff accounts.
- High Reliability.
- Ease of Use.
- Great Cloud Backup Solution.
- Sometimes the interface needs to be made simpler to understand.
- Too many features for a smaller institution.
- Faster options for support.
March 02, 2021
Welcome to the show, the show that never ends... Backup now, in 10, tonight every day! Recover, it's in there.
As the name states, it is our backup and recovery software. We use it to make full backups of VM's in production so that we can do point in time recovery based on our RPO and can pull individual files from that backup should they be needed. This is currently in use in the Greer SC facility. This is a very easy software to use and implement. The support is far and away better than any other I've used in 30 years of IT support. It was only needed a few times but they resolved my issues without delay.
- Simple installation.
- Easy to use interface.
- Great Support.
- Only one and it is small- the agent updates aren't as seamless as you would expect. Small, but the only improvement I can think of.
March 02, 2021
Unitrends - It just works!
We use Unitrends to back up all of our servers, databases and important desktops critical to our operation. We do a combination of full and differential backups throughout the week, and monthly and annual backups as well to keep our risk low. Restores have been easy when necessary. Unitrends has matured well since I first encountered them 15 years ago.
- Easy to configure.
- Support is good to work with.
- Status reports let me know when things are not going well.
- Would love to see a report that tells me per night how long each job is taking.
- Support site should be able to pre-populate the device ID into a list of values.
- Some intelligence on how we can shrink our backup window with data ever growing.
March 02, 2021
Unitrends is best for larger enterprise installations
Currently Unitrends Data Center Backup and Recovery is being used to back up our entire organization and copy the backup to the cloud storage. It addresses the problem of making sure we have a disaster recovery plan in place and can provide restores of individual files as needed.
- It's a stand alone solution that has provided us with DR for 6 years.
- Support from the company to include monitoring data usage in the cloud.
- Cost of implementation is very high.
March 02, 2021
Happy as a clam!
We use Unitrends Data Center Backup and Recovery for complete data protection to our organization. We have the Unitrends appliance locally in which we backup to it and the Unitrends cloud. We were using Symantec Backup Exec to tapes and Microsoft Server Backup to locally attached USB drives before acquiring the Unitrends solution.
Having implemented Unitrends in early 2018, we were hit with a Ransomware attack later that year that was so severe, it encrypted all of our server data and even some server system files. If we would of still had the previous methods of backup, they would have been useless. Unitrends literally saved our business from disaster. Without having access to things like customer data, invoices, billing, shipping, inventory, engineering drawings, and much more would have most certainly caused a collapse of our business within days. With Unitrends in place, the ransomware attackers had no visibility or access to where we stored our data. The Unitrends support we received was phenomenal in helping us restore all our servers and data back. So basically, Unitrends backup was one of the best investments we have ever made and as an IT Manager, I sleep so much better.
Having implemented Unitrends in early 2018, we were hit with a Ransomware attack later that year that was so severe, it encrypted all of our server data and even some server system files. If we would of still had the previous methods of backup, they would have been useless. Unitrends literally saved our business from disaster. Without having access to things like customer data, invoices, billing, shipping, inventory, engineering drawings, and much more would have most certainly caused a collapse of our business within days. With Unitrends in place, the ransomware attackers had no visibility or access to where we stored our data. The Unitrends support we received was phenomenal in helping us restore all our servers and data back. So basically, Unitrends backup was one of the best investments we have ever made and as an IT Manager, I sleep so much better.
- Easy backup setup for complete servers and data.
- Simple and fast restores.
- Excellent support by knowledgeable techs.
- Updates to client software could be easier.
March 02, 2021
Unitrends Backup and Running
We're using Unitrends [Data Center Backup and Recovery] to backup our critical business servers. It allows us to maintain security, and recover from possible data loss with virtual machines spun up on premises directly from the backup. We've tested this capability on several occasions, and it is very effective.
- It recovers to a VM directly from backup
- It automates the backup process
- It reports issues and failures very well.
- There are some problems setting up the Virtual Shadow Services that I'd like to see streamlined.
March 02, 2021
Great Price for what it offers
We utilize [Unitrends Data Center Backup and Recovery] as a backup for our dispatch server. We do this locally on an appliance and also into the cloud from them. These backup happen daily and our SQL server backups every hour. We also utilize their DRaaS via the cloud as well in the off chance our server dies.
- Easy to use GUI
- Easy to setup
- Great support
- Setting up NAS
[Unitrends Data Center Backup and Recovery] is our main backup, recovery and DR system for the entire company
- Handles multiple O/S and older platforms
- Seamlessly combines on-site appliance backup and Offsite Cloud backup
- Competitively priced
- Good Tech Support
- Fast backup; does not consume a ton of network bandwidth
- Keeps data for a year
- Sales can be more realistic about estimating appliance capacity, esp. with database data
- The transition from an older appliance to a newer one was a bit bumpy
- Cloud backup interruptions were not communicated very clearly a while ago