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Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
Overview
What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
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Popular Features
- Incremental backup identification (337)8.282%
- Instant recovery (289)8.080%
- Universal recovery (301)7.373%
- Deduplication and file compression (325)7.272%
Reviewer Pros & Cons
Pricing
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What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
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What is Unitrends?
Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.
Additional features:
Ransomware Protection
Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.
Recovery Assurance
Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.
Monitoring & Support
Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.
Unitrends Features
Data Center Backup Features
- Supported: Universal recovery
- Supported: Instant recovery
- Supported: Recovery verification
- Supported: Business application protection
- Supported: Multiple backup destinations
- Supported: Incremental backup identification
- Supported: Backup to the cloud
- Supported: Deduplication and file compression
- Supported: Snapshots
- Supported: Flexible deployment
- Supported: Management dashboard
- Supported: Platform support
- Supported: Retention options
- Supported: Encryption
Unitrends Video
Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
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Unitrends Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English |
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(635)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.
Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.
Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.
Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.
Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.
Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.
Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.
Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.
Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.
System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.
Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.
Users commonly recommend the following aspects of Unitrends Backup and Recovery:
- Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
- Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
- Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.
Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.
Attribute Ratings
Reviews
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March 26, 2021
Great Product
We use the unitrends product for company-wide backup and the ability to spin up a hot server on an as needed basis. We moved to this from multiple tape backup systems, the speed is better and the ability to have a "Hot" system in case of a server failure is remarkable.
- Fast backup
- Recovery capability
- Instant up for a failed server
- Price is high but it is worth the value
- Capacity of our unit could be improved
93.33333333333334%
9.3
- Less time dealing with backup issues
- Less hardware to deal with
- Instant recovery
We did not compare Unitrends to another vendor. We found this and went through multiple discussions, and webinars and felt this was the unit for us. We just had to convince management to allow the money to be spent. It was pricey but worth it. I highly recommend purchasing this unit from unitrends.
1
I use the software as the IT manger. We backup our entire network using the unitrends product . We backup databases to end user files and anything else in-between. Unitrends allowed us to recover from a major ransomware attack with minimal down time. Unitrends is a great product for the price.
1
once you get the unitrends device setup to start backing up all of the equipment you want backed up then you only need to monitor the jobs to make sure there are no issues. Unitrends includes a setup person to help you walk through getting the device functional . after that just monitor the jobs
- daily backups
- ability to restore after an outage
- Piece of mind knowing your data is protected
- recovered deleted files
- recovered overwritten files
- recovered from ransomware attack
- daily backups
- protection of data
- piece of mind
Yes
we replaced arcserve and tapes. Unitrends allowed us to not depend on tape
- Price
- Product Features
- Product Usability
- Product Reputation
that fact that it was a disk to disk setup no failed tapes to worry about
nothing to change
- Implemented in-house
No
Change management was minimal
- nothing simple install
we did not purchase anything beyond the initial package
No
after initial install i sent our installation rep James a question.( a minor one at that) and 30 seconds to a minute later he was calling me to answer my simple question
- monitoring
- not really anything
No
June 20, 2016
Unitrends has the best solution for making backup and recovery simple, fast, and reliable.
We use Unitrends Recovery Series Backup Appliance for our disaster recovery plan. In times of need it has saved time and money. We use it to backup our whole environment for instance servers, file shares, Exchange, SharePoint, and SQL databases. What is really great is you don't need additional licenses to backup different applications.
- Restoring files, databases, Exchange mail items, and servers. Unitrends has done a great job making the process easy and quick.
- Configuring backup with their GUI interface is simple.
- Backups are fast and are compressed nicely.
- Backups and restore are fully customizable.
- The process of configuring backup can be complicated for new users.
100%
10.0
- It has saved us with every day file recoverys and a server recovery.
- Acronis Cloud Backup and Veeam Backup & Replication
Unitrends gives you a better backup configuration of applications than Acronis. Veeam is a great backup solution but Unitrends out beats [them] by giving you reliable local backups.
2
IT deparmtent
1
You need to have someone with base line knowledge of how backup and recovery work.
- File level backup
- Virtual machine backup
- SQL database backup
- Exchange mail server backup
- We use a tape drive for archiving vital information that isn't current.
- We try to use the appliance to its full potential.
Yes
Our organization used Microsoft backup and it was limited.
- Price
- Product Features
- Product Usability
Product features is our most important factor. When it comes to a good DR plan you don't want a limited backup solution.
I wouldn't change a thing. I have many different solutions and this is one of the best.
- Implemented in-house
No
Change management was minimal
Our implementation was smooth.
- Schedule organization so backups wouldn't interfere.
Yes
I never want to be without successful backups.
Yes
Yes it was corrected in a timely manner.
I was having issues with SQL 2014 database backup and discovered there was a bug. The engineers stuck with it and developed a fix. It was a great experience.
- The GUI is easy to use.
- File recovery is super easy.
- Excluding file types from backups.
- The backup schedule can be difficult to work with.
No