Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.3 out of 100
Top Rated
Unitrends Data Center Backup and Recovery


Recent Reviews

Great Products, Good Value

10 out of 10
November 04, 2021
We use it for backups and cloud backups across the organization. For us, we have to do end-of-year processes before we can conduct …
Continue reading

Unitrends Recovery 9006

8 out of 10
May 19, 2021
We have been a Unitrends customer for many years and we will continue to be, hopefully for many years to come. Upgraded our Recovery 9006 …
Continue reading

Unitrends in the Workplace

8 out of 10
May 19, 2021
As a reseller we aim to use the Unitrends devices to address specific backup and recovery needs for different styles of business. …
Continue reading

Reviewer Sentiment

Positive ()
Negative ()
Learn how we calculate reviewer sentiment


TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2018

Popular Features

View all 14 features

Universal recovery (301)


Incremental backup identification (338)


Deduplication and file compression (325)


Live recovery (289)


Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Unitrends Data Center Backup and Recovery, and make your voice heard!


View all pricing

What is Unitrends Data Center Backup and Recovery?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

1 person want pricing too

Alternatives Pricing

What is Veeam Backup & Replication?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Backblaze Business Backup?

Backblaze headquartered in San Mateo, California offers continuous, automatic cloud backup for personal and business use. Backblaze Business Backup consists of cloud solutions to safeguard systems and files (e.g Veeam, Servers, NAS, Workstations).

Features Scorecard

Data Center Backup


Product Details

What is Unitrends Data Center Backup and Recovery?

Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.

Additional features:

Ransomware Protection

Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.

Recovery Assurance

Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.

Monitoring & Support

Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.

Unitrends Data Center Backup and Recovery Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Live recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Unitrends Data Center Backup and Recovery Screenshots

Unitrends Data Center Backup and Recovery Video

See how Unitrends makes backup and continuity simple

Unitrends Data Center Backup and Recovery Downloadables

Unitrends Data Center Backup and Recovery Competitors

Unitrends Data Center Backup and Recovery Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish


View all alternatives


(1-25 of 361)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • File level recovery is fast and easy to browse files granularly.
  • Job deployment is quick and the job calendar is very helpful to review and plan.
  • The gui is intuitive and easy to use.
  • The customer support has been the best of any different services we subscribe to.
  • Managing disk space is a bit difficult but rarely an issue.
  • Logs are a bit cryptic but are full of useful info when you learn how to read them.
  • The agents need updated a bit more often that I want to.
Edwin Labirua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Backup VMWare virtual machines.
  • Instant recovery of virtual machine in the event the virtual machine is done.
  • Ability to backup databases such as Microsoft SQL.
  • Use cloud provides for offsite data retention.
  • Appliance replacement when space requirements expand.
  • Cloud storage can't use Azure blob storage.
  • Inability to restore configuration and data when appliance is replaced.
Muneer Ahmed Khan,ITIL® v3 | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Faster Back.
  • Deduplication and compression.
  • Backup replication across sites.
  • Takes almost all application backup.
  • Compatible with almost all Operating System.
  • At times its security creates hurdles while restoring the backup on another system secure.
  • Large space requirement while restoration.
  • Difficult to crack password protected backup.
Dan Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Support! Whenever I have needed help, I've received it immediately or promptly.
  • It just works. Isn't that the best part of a backup solution? I never have to think about it.
  • Recovers from a failed backup usually without intervention by triggering a full backup.
  • Costs less than similar solutions.
  • Scheduling UI becomes difficult to edit when the schedule is busy.
  • Updates are not applied automatically.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy to use UI
  • Reliable backups run on any schedule
  • Dynamic system that can backup virtually anything
  • Sometimes the UI can become unresponsive and clunky
  • The purchasing process is somewhat difficult, using a 3rd party
  • Notification process of new updates available
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • On-premises is great because when we lose our internet connection, the backups still function properly.
  • Onboarding was fast and thorough.
  • Chat support is easily understandable. It doesn't seem like they outsource that to other call centers.
  • The pricing beat most other competitors, which was most important to us.
  • There are 2 different UI's. There have been improvements, so the old UI might have been phased out.
  • There are tunnel issues at times when needing support. Nothing that happens regularly enough though.
  • Sometimes, I have to run a new full backup to get a successful backup to complete.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • It has fully automated and customizable dashboards that can run with less administrative attention.
  • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
  • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
  • Automated failover and copy data management security are only available with the 'Enterprise Plus' plan.
  • More flexible subscription plans would be helpful for small to medium businesses to use their services.
  • It feels like data recovery takes a bit longer to process and there wasn't an option to restore them to a different drive.
Dan Reynolds | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It backs up VM's pretty quickly.
  • I like that it is appliance-based as it is much easier and cheaper to deploy that way.
  • It is very simple to upgrade.
  • It runs well with older storage hardware. I was able to put some older NAS devices to use.
  • Some of the concepts, like replication, are very confusing.
  • What I think are simple setup things can end up being a tech call.
Score 8 out of 10
Vetted Review
Review Source
  • Recovery speed.
  • Easy to use portal.
  • Reporting.
  • Specific data set limitations (novel in particular).
  • Up until recently - channel partnership deal registration and communication was very poor.
  • Device price (has been better).
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • We have Unitrends set up to automatically sync at night.
  • Once we set it up there is very little maintenance.
  • Unitrends was one of the first affordable cloud-based backups available.
  • If we exceed our storage capacity, it takes time to determine what to omit.
Score 4 out of 10
Vetted Review
Verified User
Review Source
  • It's relatively easy to use.
  • It's all in one.
  • Not very good support for Red Hat VMs.
  • Our file server incremental back ups were failing for weeks and we didn't know until we went to restore something. The system indicated successful incrementals were done.
  • Not easy to expand the existing storage without buying a whole new appliance.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The setup of the device is very straightforward and simple. It's not confusing when configuring the backup device.
  • Adding assets to the system is very easy. The Unitrends agent that enables the backup of devices is simple to install. Once it is installed, you move on to creating a job for backing up the asset, which is also simple to setup.
  • Looking at the whether backup jobs are successful has a well laid out UI. You can filter by almost anything you want to find specific jobs or assets to check on the backups that were made.
  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Ease of use.
  • Reliability of backups.
  • Restore options.
  • Better and easier removeable drive options for manual off site backups.
  • Faster recovery times.
  • More failsafe prompts to prevent overwriting existing VMs upon restore.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Nightly back ups of servers.
  • Image level back ups.
  • Straightforward restoration of back ups to servers.
  • Speed of restoration when restoring a server that has crashed.
  • More detailed report if any issues occurred during back up.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Reports are helpful for general monitoring.
  • Adding new assets is simple.
  • Interface is fairly intuitive.
  • Mostly "set it and forget it".
  • Error detail reports are still fairly cryptic.
  • More options for reporting format would be nice (graphs, charts, etc).
  • 3rd party cloud storage options would be welcome.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Unitrends makes backing up VM's extremely easy, configuration is simple. In fact it will allow you to set up a policy that automatically backs up existing and any new VM's. The feature that allows it to backup any new VM's being created is fantastic since you don't even have to think about setting up a backup routine on the new server!
  • Unitrends does allow for entire server drives down to file level restores.
  • Unitrends has the ability to create Archive back ups that you are allowed to remove the physical drive and insert a second set of drives and run the archive routine again. Very clean and easy to use and setup. In our configuration we had to buy the second Archive appliance, but it works flawlessly with the primary Unitrends. Very much worth the investment.
  • When attempting to do a restore, it is a bit clunky on the process. While when it is completed it does work, but kind of confusing, especially on your first attempt.
  • We had to back up not only AD servers, mixed environment of stand-alone and VM's we also still had Netware servers that required a backup. It was a bit more tedious setting the Novell servers up for backup. A cleaner install for Netware would be nice, but not sure how big of an issue that will be since it is less used (Netware).
  • Unitrends and VMware work well with snapshots, but it needs to be emphasized that in some instances you need to REMOVE any existing snapshots of a server before you do different tasks, or it will not work at all.