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Unitrends

Unitrends

Overview

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Incremental backup identification (337)
    8.2
    82%
  • Instant recovery (289)
    8.0
    80%
  • Universal recovery (301)
    7.4
    74%
  • Deduplication and file compression (325)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both…

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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

7.9
Avg 8.2
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Product Details

What is Unitrends?

Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.

Additional features:

Ransomware Protection

Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.

Recovery Assurance

Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.

Monitoring & Support

Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.


Unitrends Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Unitrends Video

Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
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Unitrends Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

(635)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.

Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.

Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.

Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.

Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.

Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.

Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.

Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.

Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.

System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.

Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.

Users commonly recommend the following aspects of Unitrends Backup and Recovery:

  • Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
  • Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
  • Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.

Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.

Attribute Ratings

Reviews

(1-19 of 19)
Companies can't remove reviews or game the system. Here's why
Jesse Furr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We do not think any changes need to be made to our evaluation process, we had already used the appliances before and were satisfied with the feature offerings, as well as price.
Kristian H. Larsen - IT Drift og support | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
For future backup evalutions I would add criteria to make it simple to move backup between on-premise and cloud and have broad support for major cloud solutions like Azure and AWS. In this way I'm not making it hard to migrate if at some point it makes sense.
With Boomerang I can even automate it here.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I probably would look beyond my reseller and look at a few other products, the market is changing so rapidly and there are many other software solutions out there now, nut Unitrends is still a leader and I am happy with my choice.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As with implementing any new product into an existing environment, there were some hiccups along the way. There was a communication error between myself and the Unitrends sales person and probably confusion on their part regarding the Recovery Series' ability to natively protect a XenServer environment; it can't. This was discovered after purchasing the product with 5 years of support. Our Unitrends sales rep made it right by comping us with the Enterprise Backup virtual appliance to protect XenServer and its VMs. It wasn't ideal as we now have two products to manage but they can be controlled through the one interface on the Recovery Series.
Martin Winegarden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I don't think I would. We ended up with a great result at a price I can't complain about. Changing the process we went through may very well have resulted in a poorer result. We hosted physical and virtual demos of several competing systems. We attended workshops and spoke firsthand with existing users of various systems. I'm comfortable with our process and would recommend everyone getting out and mingling with current users of whatever system they're interested in. Not just listening to online reviews or vendor talk.
Anita Simoni | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The key is to be realistic about your data size. Don't let your management push you into a corner and say you don't need a big appliance if you do actually need a big appliance. If you under spec then you wont be able to do site to site replication easily, you will be forced to doing some sort of archiving with off-site manual rotation. Its better to be realistic, invest the money up front for either the correct appliance size OR the cloud product.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The only change I would make to the process is a better understanding of future costs -- we were surprised by the annual maintenance costs. Sadly, even my reseller/vendor was surprised at the renewal cost. That's certainly something to be aware of in future purchasing evaluations for technology products of this sort.
Brett Williston | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If there were another appliance in this price range I may have spent more time comparing. Overall, I am extremely happy with Unitrends. I had heard horrible reviews about Barracuda but never took the time to personally review the product. All in all I am happy with my decision to go with Unitrends. So I have no regrets so far in not personally reviewing Barracuda or other solutions.
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