Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.3 out of 100
Top Rated
Unitrends Data Center Backup and Recovery

Overview

Recent Reviews

Great Products, Good Value

10 out of 10
November 04, 2021
We use it for backups and cloud backups across the organization. For us, we have to do end-of-year processes before we can conduct …
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Unitrends Recovery 9006

8 out of 10
May 19, 2021
We have been a Unitrends customer for many years and we will continue to be, hopefully for many years to come. Upgraded our Recovery 9006 …
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Unitrends in the Workplace

8 out of 10
May 19, 2021
As a reseller we aim to use the Unitrends devices to address specific backup and recovery needs for different styles of business. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features

Universal recovery (301)

8.6
86%

Incremental backup identification (338)

8.5
85%

Deduplication and file compression (325)

8.5
85%

Live recovery (289)

8.4
84%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Unitrends Data Center Backup and Recovery?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Veeam Backup & Replication?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Backblaze Business Backup?

Backblaze headquartered in San Mateo, California offers continuous, automatic cloud backup for personal and business use. Backblaze Business Backup consists of cloud solutions to safeguard systems and files (e.g Veeam, Servers, NAS, Workstations).

Features Scorecard

Data Center Backup

8.5
85%

Product Details

What is Unitrends Data Center Backup and Recovery?

Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.

Additional features:

Ransomware Protection

Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.

Recovery Assurance

Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.

Monitoring & Support

Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.


Unitrends Data Center Backup and Recovery Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Live recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Unitrends Data Center Backup and Recovery Screenshots

Unitrends Data Center Backup and Recovery Video

See how Unitrends makes backup and continuity simple

Unitrends Data Center Backup and Recovery Downloadables

Unitrends Data Center Backup and Recovery Competitors

Unitrends Data Center Backup and Recovery Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish

Comparisons

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Reviews

(1-23 of 23)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
Kristian H. Larsen - IT Drift og support | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
Very responsive and they don't give up untill the problem is solved. It would have been a 10 if it weren't for the fact that escalation to developers can be a hassle since they operate only in the US time zone (ie. this is only an issue if you are not in the US).
Score 9 out of 10
Vetted Review
Verified User
Review Source
We get great support and fast response times. The customer service is very friendly and understanding to my needs. Most cases are solved during the first phone call and the product work amazing. On the rare the occasion that we must escalate the request it can be a bit of a hassle to get them to move to the next step.
Geomar Morales | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Anytime i have had to work with support as of late its like pulling teeth. I have to call multiple times to get my system running back to normal. I have had to re image my device twice in one month and call multiple times because they constantly forget all the details. They forget to add things back, licensing, etc. It can take a week to get a simple issue resolved.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Top quality support and based in the USA. One of the things I now look for is quality support. With all the products out there now support can be a great way to separate the good from the great. If they can't support there product the product is no good to me.
Rob Cowart | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The guys I talked to were very friendly and knowledgable. They were well trained and were able to clearly communicate with me on a technical level. I am happy they have a US based support staff in NC. I get tired of having difficulty communicating with foreign tech support.
Ian Fuchs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Initial deployment services were terrific, and the couple of times I required support I received timely support from very knowledgeable support staff. These people are some of the best support staff I have encountered in my 20 year IT career.
Michael O'Riley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
My only complaint is having to leave message and waiting for an engineer to contact you later. Most of the time I want to speak with support at time of call.
Chris Fuchs | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I'd give it a 10 if it weren't for the change to the chat feature that used to be built into the device firmware/GUI directly. You used to be able to chat, open a support tunnel and start letting them help you take care of problems - or oftentimes do things for you to get to a resolution more quickly - right away. Now you have to open their support website, open the chat there, and then go back to the firmware to open the support tunnel... it's just not as convenient as it once was.