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Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
Overview
What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
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Popular Features
- Incremental backup identification (337)8.282%
- Instant recovery (289)8.080%
- Universal recovery (301)7.373%
- Deduplication and file compression (325)7.272%
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What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
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What is Unitrends?
Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.
Additional features:
Ransomware Protection
Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.
Recovery Assurance
Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.
Monitoring & Support
Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.
Unitrends Features
Data Center Backup Features
- Supported: Universal recovery
- Supported: Instant recovery
- Supported: Recovery verification
- Supported: Business application protection
- Supported: Multiple backup destinations
- Supported: Incremental backup identification
- Supported: Backup to the cloud
- Supported: Deduplication and file compression
- Supported: Snapshots
- Supported: Flexible deployment
- Supported: Management dashboard
- Supported: Platform support
- Supported: Retention options
- Supported: Encryption
Unitrends Video
Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
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Unitrends Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.
Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.
Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.
Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.
Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.
Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.
Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.
Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.
Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.
System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.
Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.
Users commonly recommend the following aspects of Unitrends Backup and Recovery:
- Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
- Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
- Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.
Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.
Attribute Ratings
Reviews
(176-200 of 371)Companies can't remove reviews or game the system. Here's why
March 02, 2021
10 years of Reliable Backup
We use the Unitrends [Data Center] Backup and Recovery for the whole organization. It provides not only file level recovery, but full whole recovery and Disaster Recovery as well.
- Unitrends quickly performs block level backup of all our data
- The web interface makes setting up backup schedules simple and easy to maintain
- The entire product is so intuitive that you can have everything up and going in 1 day
- Managing the credentials for differing systems could be stream lined a little more
- As fast as the backups are, there's always room for going faster
- clearing the notifications can sometime be tedious
March 02, 2021
Excellent Backup and Recovery Appliance
Unitrends [Data Center Backup and Recovery] is being used across the whole organization. It resolves our disaster recovery problem.
- Quick File Restores
- Intuitive User Interface
- Simplicity of installation and maintenance
- None
March 02, 2021
Integrated onsite and cloud backups.
We use Unitrends backup for local backups as well as cloud backups of all our server VMs and stand alone servers. These included everything from Windows 2008 R2 server through Windows 2019 Server, as well as some Windows 10 VMs and a couple of different LINUX VMs including SUSE Linux and Ubuntu Linux.
- Once set up, there it is totally unattended. Nothing more to do. Set up the schedule and configure the backups and let it run.
- Nice web based console for all configuration and setup. It is really easy to use and organized in a way that makes sense.
- Very thorough reporting options, including daily and on-demand reports, as well as automated notification of completed jobs as well as notification of any errors.
- Fairly easy to restore a VM, as well as instant recovery options.
- VMs can be recovered to the appliance itself for testing backups or even run there in emergencies.
- If there are errors during backups, it can take a bit to determine why the error occurred. Most time it is due to the server configuration, or something on the device being backed up, but I wish it was clearer why and error occurred.
- Retention policies are extremely versatile, but personally, I do find it can be confusing. Fortunately, once set the way you want, there is really no need to change these regularly.
- I do wish that client agent updates could be handled better from the console. I usually end up just installing the update manually on each VM/Server.
March 02, 2021
Unitrends for "Peace of Mind" Backups and Recovery
We have been using Unitrends Backup for the past four years in an education environment. We currently run incremental forever backups on all our servers and replicate them to an offsite appliance. We have had several recoveries as a result of malware or phishing attempts and each recovery has been painless. Down for less than two hours, the time it took to restore from backup. I can confidently recommend Unitrends as a backup solution for anyone who wants to move to a "set it and forget it" backup scheme.
As I read through some of the other reviews of Unitrends on the TrustRadius site, I see than some of the lesser reviews indicate there are issues with the Unitrends hardware or appliances, consumer grade drives, etc. We deployed Unitrends on two HP DL380s, both with over 30 TB of usable storage, one for our local data center and one for our disaster recovery site. Our annual support costs are minimal, as I understand maintenance on the Unitrends appliances are considerably higher. We get all the benefits of Unitrends backup and recovery while using our own internally supported hardware. Couldn't be easier.
As I read through some of the other reviews of Unitrends on the TrustRadius site, I see than some of the lesser reviews indicate there are issues with the Unitrends hardware or appliances, consumer grade drives, etc. We deployed Unitrends on two HP DL380s, both with over 30 TB of usable storage, one for our local data center and one for our disaster recovery site. Our annual support costs are minimal, as I understand maintenance on the Unitrends appliances are considerably higher. We get all the benefits of Unitrends backup and recovery while using our own internally supported hardware. Couldn't be easier.
- Recovery.
- Peace of mind.
- Speed.
- Compliance.
- Very infrequent but sometimes backups must be recreated.
- UI could be more customizable.
- Backup reporting could use more detail.
March 02, 2021
It works, but is not the best solution on the market
Unitrends Data Center Backup and Recovery is used as our primary backup and recovery device for all of our servers (physical/virtual VMware) across the entire organization. It is used for backup and recovery and addresses the issues of business continuity, disaster recovery, and protection from ransomware and malware. Backup jobs are scheduled to run hourly, daily, or weekly, depending on how critical it is to get the server backed up.
- It works for the most part
- Has included software for Exchange recovery
- Is compatible with the server technologies that we use
- Has dedupe and compression abilities that maximize capacity usage
- Better backup and restore IO performance
- Better upload speed performance to the Unitrends Cloud offering
- Faster software upgrade process and more stable software releases
February 25, 2021
Unitrends backs you up!
We have the 833 appliance and we use it to backup our existing 10+ physical servers and 100+ VMware VMs. We are backing up everything from our File server, Exchange, SQL to SharePoint and local apps servers. We also backup select items to the Unitrends cloud for archiving beyond 2 weeks. Before Unitrends, we were using another backup suite on an old server and rotating NAS devices home to get them offisite on a biweekly basis. We were running out of space and patience. Unitrends has been a great addition to our infrastructure! It was easy to implement and has been rock solid for 3 years.
- Restores are a dream. Select the day, select the content and restore. Couldn't be easier.
- Has 4 NIC ports that you can aggregate for more throughput.
- The UI is very simple to work with. They updated it recently and it is even simpler. You don't have to fumble through a menu. Everything is in front of you and laid out logically.
- If you want to recover something from exchange, that is a separate piece of software. Wish that was integrated.
- There are four extra HD slots on our appliance that you cannot expand to. Would be great if they allowed the appliance to be filled and re-striped.
- A little annoyance is that the appliance doesn't have a faceplate. That could just be my issue though.
February 24, 2021
Partner with Unitrends to Secure your Data!
Unitrends is being used by the Information Technology Department to backup the organizations servers to a backup cloud location. This solves the business continuity requirements that we have as an organization, therefore, providing a safety net for our business. This allows us to not only have our data off-site in the cloud, but also allows us to have another machine within our own data closet to have a copy of our data. Therefore, this allows us to have a multi-point strategy for pulling our data back depending on the what goes wrong.
- Easy onboarding process and personnel available to help you get started.
- Easy to use software.
- Automatic Business Continuity Testing.
- Price point was bad, but rep made it good!
- Features are all there. Sometimes a little hidden, but not hard to figure out.
February 24, 2021
What Backup, Restore & Disaster Recovery means to me keeping my job.
We use Unitrends as a Disaster Recovery tool in addition to offsite backup. It has satisfied our backup needs for on premise servers and data along with Cloud solutions like Microsoft One Drive and Exchange. It has also contributed to making annual disaster testing simpler, safer and much quicker than before.
- Provides an onsite recovery tool for files lost overnight or in the current past.
- Backups are monitored for us in case something goes wrong Unitrends is probably already working on it.
- Saves time and resources by running efficiently with very little effort from my team.
- Unitrends team members are always professional and have always come through with the help needed.
- It would be nice if the data transfer to the cloud was faster so we could do more frequent updates.
- Upgrades need to be suggested more often to help keep the software current. This would include what improvements or new features exist.
- Not quite easy enough to use to allow our user base to restore their own files when lost.
February 24, 2021
Unitrends - Great value for the exceptional service it provides
Unitrends has been implemented and managed by the IT Department. This system does benefit all users, computers and systems for our company. If there a lost file from a user it can be recovered swiftly. It has helped recover crucial servers during disaster recovery time.
- Easy and reliable backups.
- Amazing technical support - fast, knowledgeable, very professional.
- Great user interface, easy to manage.
- Limited troubleshooting configurations on GUI.
- Online support forums have been moved over to new Kaseya support pages breaking legacy support links.
February 24, 2021
Unitrends for Local Government
We use Unitrends DCB on appliance model 928S, for multi-site centralized backup and recovery. We have been quite pleased with the versatility and reliability of the Unitrends hardware and software, and especially with their technical support solution and staff. We are on our second generation of their solution, and vetted them against several competitors each time we have purchased. We are a heavy VMWare environment, and enjoy the benefits and inclusion of file and system level recovery of our entire hosting infrastructure base. We have had the need to recover individual files and entire systems for a variety of reasons, and have been successful every time.
- Emulate VMs for file recovery.
- High backup/recovery success rate.
- Excellent technical support ecosystem.
- Good network and IO performance.
- Need to support larger drive sizes on our offline archive (DR) tier.
- Improve scalability.
- Better competitive pricing.
February 24, 2021
Unitrends Back Up
We are using it through our whole organization. We have utilized it for backing up our servers and other information since well before I have been here. I have worked here at BRV for 5 years in March.
- Set it and forget it.
- Reliable.
- Easy to use.
- In the background. (People don't know what it is or what it does.)
- Uses a lot of energy.
- I don't have as much experience with it to fully utilize it.
February 24, 2021
Likely Great Product for Large Organizations with Dedicated IT Staff
It is being used as our primary and only backup system.
- When properly "tweaked" it is set it and forget it.
- Automatically "sees" all possible assets to backup on your network.
- Seamless backup from the local appliance to the cloud.
- Support is very responsive but not very informative.
- EXTREMELY difficult product to learn and administer.
- Software is very touchy and it will cease backing up assets for reasons unknown and it doesn't notify you that it did so.
- IMO, the product requires dedicated personnel to set up, administer and monitor.
- I've never found a solution in the Knowledge Base or Community - I always have to resort to logging a support call.
February 24, 2021
Unitrends is Not a Product of its Time
Unitrends is being used as the sole backup solution for our servers supporting all departments. It integrates with our virtual environment nicely for both backup and recovery processes. The ability to create image backups of physical machines that can be redeployed in a virtual environment for a recovery situation is very helpful and reassuring.
- Image backups of physical servers are great. This allows a server to be quickly spun up in a virtual environment is the physical server has an issue.
- Unitrends allows copy jobs to be sent to a physical NAS or their cloud environment.
- The daily report is easy to read. It is nice to see a combined report of what jobs were successful and which ones failed over night.
- The file-level recovery process is quick and easy.
- The error codes are very generic. It can be frustrating trying to figure out exactly why something failed.
- It seems like jobs get stuck or deleted in the queue too often. This presents a challenge when we have limited bandwidth and need to rerun backups during business hours.
- The auto-cleanup feature for old copy jobs does not work when you are copying to a local repository, even though I have been told it should. You have to manually remove each copy job individually with three clicks each to delete old copies from the backup catalog.
- Trying to tweak the journal size and get backups working on big Linux servers is a challenge, particularly for small organizations without a Linux command line expert.
- The interface of the Unitrends agent feels very outdated and seems to "break" often. It is also difficult to find settings you want.
- There were some ports in use that were not on the ports list provided by Unitrends support. I had to wait for support to contact the right group internally to tell me what some were used for.
February 24, 2021
Unitrends backup recovery device - set it and forget it backups
We used Unitrends to backup all of our VMWare servers. It served as a one-stop shop to do all of our server backups in 1 device.
- Ease of use.
- Intuitive User Interface.
- Set it and forget it.
- We didn't really have any cons. We left Unitrends because we migrated to the cloud and had to use the backup solution that was provided to us.
February 24, 2021
Avoid at all costs.
It is not being used. Their "support team" was unable to get their device up and running in a very vanilla environment. They continually sent the wrong hardware and modules for the appliance that we bought. We spent 4 months working on this integration before finally asking for our money back. They offered to RMA the device and refund us, but when we got to management they said they do not do RMA's but they would love to give me 3 years extra support on a device they cannot implement.
- Sales - They can sell you on a nice white glove DRaaS system.
- Schedule - We had our calendars full of watching them try to enter the same command over and over again.
- Alienation - It's like they don't actually want customers.
- They need technicians trained on their own equipment.
- Their sales team needs to be given a bullet point sheet on what modules are compatible with what appliance.
- They need training on integrating with... PureStorage and VMWare because my assigned implementation tech had never used either.
February 24, 2021
Recommend Unitrends to all your Unifriends!
We use Unitrends Data Center Backup and Recovery on our campus, and we are extremely satisfied. The UI is simple and intuitive, and managing or creating backups is a breeze. We were recently victims of a security breach, and having good and readily available backups were critical to getting back on our feet. Unitrends provides a great product with equally helpful and competent support.
- Ease of use.
- Simple UI.
- Fast recovery.
- Faster backup copy speed.
February 09, 2021
Unitrends Backup and Recovery - the set it and forget it option.
When we initially purchased this package/appliance is was used for backing up all of our user profiles, shared folders and offsite server volumes for recovery. About 2 years ago we transitioned from roaming profiles to OneDrive for Business, so currently we are only backing up server volumes and the shared folders that still have to reside locally. We had purchased this solution to move away from tape backups as we were running out of space holding onto all of the tapes for 90-120 back ups. Also the tape method took a long time if we had to attempt to recover a single file for one person whereas now within a matter of minutes I am able to pull down a copy of the missing/corrupt file for the end user.
- User interface is nice and simple and their dashboard shows everything at a glance from protected assets, issues, and space left on the appliance.
- The time it takes to recover a file is able to be done in a few minutes as compared to having to mount a tape and have it index to try to locate the file needed.
- Their tech support is amazing and quick to respond to work with you on getting any back up errors or installation issues resolved.
- Recently have had an [issue] since changing over from a MESH topology to SD-WAN where all of the servers outside our main office were no longer able to be backed up "file level" style, we had to switch them to "Image level".
- The error reports for failed back ups can tend to be long and not always an easy read to determine what the issue is. Would be nice if the logs could link to a knowledge based article that could explain it better as well as offer possible solutions without having to contact support to get it resolved.
- Since we are using an appliance to hold the back ups it would be nice to have some method of seeing all the data stored in order to determine if some old jobs could be deleted. I know they have an aging policy but there has been a time when we were running low on space and I probably could have gone in to delete some back ups for servers that are not vital to recover.
- The availability to save/archive back ups from assets that are being removed from protection would be a nice option. I don't know if I am just missing it but when I remove an asset it always tells me that doing that will delete all back up jobs. This is something that I will have to ask next time I put in a support ticket or see if Unitrends has a place to ask for features to be added.
August 11, 2017
Unitrends - the best kept secret in backup
[It's being used as a] complete backup for our clients either as an on-premise solution, managed solution or remote backup solution. We are using it for both virtual and physical backups as well as application and file backups. We are also utilizing the replication and cloud features. This ensures local and off-site backups and provides fast restores and application consistent data.
- Easy to use interface.
- Full virtualization support.
- Physical server support.
- Full application support.
- Scriptable via powershell.
- Improved KVM support.
- Improved XEN Server support.
August 04, 2017
Unitrends
We use Unitrends to backup our virtual servers as well as our physical servers. It is being used by primarily the IT department. We are also doing a little bit of DR for a couple of our critical servers. The backups are more reliable than our old backup system which was tape leveraging Symantec BackupExec.
- Unitrends product is very reliable.
- Unitrends does a good job of communicating backup success or failures.
- It allows me to have one solution for backing up both physical and virtual machines.
- The newer Unitrends GUI interface is not as good as the old.
- Cloud replication is not good unless you have a very fast internet connection
- AS400 backups are not all that great.
July 28, 2017
Unitrends Good, Bad and Ugly
Unitrends was chosen for our North American datacenters for its appliance based backup. We needed both storage and a backup solution and wanted to ensure it was simple, single pane of glass management and supported archiving. The Recovery appliance filled all of our needs. We currently backup 20-30TB of data in each of our two datacenters.
- Simple configuration - from the box to backup in under one hour.
- Scheduled archives, encryption in transit and at rest, simple managment
- The New UI is much nicer but both are capable and are still being used.
- The one major complaint I have is that the storage is not scaleable. With the innovations out there like hyperconverged solutions and software defined datacenters, you would think that adding an additional NAS / Appliance would be all that was needed to scale to a larger data target
- Failure of a vcenter, even though it is backed up, is a catastrophic failure. Removing the identity of the device and recreation of the backup jobs makes this a very problematic restore.
- Major upgrades are done only by request. When they release new product versions you have to call them and ask for it to be available for you. No other company does this. Very poor service.
July 12, 2017
A great system with easy to use management portal.
We use Unitrends to complete our daily backup of everything from file servers to our main SQL databases. Reliable backups, fast recovery, and set and forget management makes this system a must have. All software agents and tools are included in the price, with dedicated software clients for SQL, SharePoint, and Exchange. It is no longer is it necessary to purchase an add on for every client you would like to backup. It has reduced my time required daily for backup management to checking a couple of emails to ensure that everything has completed successfully.
- Fast backups, easy recovery, and daily updates.
- All software agents and tools are included in the price, with dedicated software clients for SQL, SharePoint, and Exchange. It is no longer is it necessary to purchase an add on for every client you would like to backup.
- Set and forget management. It is not required to touch the system daily to ensure that your systems are getting backup.
- Cost is a little on the expensive side. But the reliability of the system makes up.
- System support is good but not a great as it once was.
- System scheduling can be a little confusing until you get experienced.
July 10, 2017
Unitrends recovered my belief in quality support!
Score 9 out of 10
Vetted Review
Verified User
We use the UniTrends UEB vAppliances to backup and replicate all of our servers. It is used across the entire organization. It has allowed the city to reduce its spend by consolidating three backup platforms down to one and restores are quick and easy. So far, if the restore request was within our SLA, we have a 100% recovery record.
- UniTrends instant recovery feature is just that, instant recovery. As long as your backup storage resides on fast storage, once you click the 'Instant recovery' button, the server is accessible within a few seconds.
- Support is tremendous. Like most backup solutions, UniTrends has not been without issues. Every time I have engaged support, I have been incredibly impressed with their willingness to assist and their ability to resolve our issues.
- The new interface is intuitive and easy to use.
- Detailed activity monitoring is a little lacking. For example. I'd like to know the speed of replication but, instead of Gbps numbers, I only see 1/4, 2/4... etc.
- Clarification of the 'Tear Down' feature used for getting rid of recent restores is slightly counter-intuitive. I expect this to give me the option of just releasing the management of the restore from the Unitrends appliance. However, I have deleted the live machine out of my VMware environment and had to restore again once - now I'm a little hesitant to do the tear downs. A warning 'You are about to delete the active recovered machine' or a 'click here to remove the Tear Down prompt from the Unitrends interface or click HERE to delete the recovered machine' would be helpful.
- Agent installations are not as intuitive as I think they could be. If you are only backing up VMs with no application awareness, it's great. If you need SQL-aware or Cisco UC-aware backups, it's more difficult.
We use Unitrends across our whole organization. The biggest thing that is addressed is reliability and simplicity. The disk to disk backups and archive, is so much better than tape backups. Speed and accuracy are key, and because it is disk and not tape, swapping out disks is a very fast and simple process.
- We like the way the backups run and the way the schedule can be staggered.
- Our Unitrends appliance does a great job of de-duplication. It all happens behind the scenes without any intervention for us.
- Notifications are a big thing with Unitrends. There really is not an issue of something slipping by or being missed. You really know what is going on at all times.
- Recovering files for users couldn't be easier. The easy to understand GUI gives you a lot of information through a single pane of glass.
- One thing that comes to mind is that when there is an update to the GUI, it seems that the placement of information is changed a lot, or that a feature has been removed.
- There used to be notifications that would come up before I ever knew there was an issue. That was a great feature to have. I made us feel that Unitrends was really on top of things.
- We liked going directly through Unitrends to make purchases or upgrades instead of now going through a third party. There seems to be so much disconnect going through a third party.
June 06, 2017
Unitrends Pro
Score 8 out of 10
Vetted Review
Verified User
We are using Unitrends for backing up all of our servers (Linux, OES, Windows, and SQL). We have been using Unitrends for about 4 years now and are very happy with this service. We have upgraded to a newer server and had limited issues and phone support was quick and very helpful.
- Supports Novell Clients
- Quick communication
- Data analysis
- Add support for Google
June 05, 2017
Unitrends is a Smart Business Solution
Unitrends is used by a number of our customers. It is an easy to use end user product that allows for safe storage, backup, and recovery of their data. Customer service is always a plus with Unitrends and our customers have an incredible experience with their US-based customer service.
- Customer Service response and support
- Reliable Backup
- Cloud Storage
- Relaible DR
- Unitrends renewals can be somewhat costly compared to other vendors