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Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
Overview
What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
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Popular Features
- Incremental backup identification (337)8.282%
- Instant recovery (289)8.080%
- Universal recovery (301)7.373%
- Deduplication and file compression (325)7.272%
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What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
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What is Unitrends?
Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.
Additional features:
Ransomware Protection
Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.
Recovery Assurance
Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.
Monitoring & Support
Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.
Unitrends Features
Data Center Backup Features
- Supported: Universal recovery
- Supported: Instant recovery
- Supported: Recovery verification
- Supported: Business application protection
- Supported: Multiple backup destinations
- Supported: Incremental backup identification
- Supported: Backup to the cloud
- Supported: Deduplication and file compression
- Supported: Snapshots
- Supported: Flexible deployment
- Supported: Management dashboard
- Supported: Platform support
- Supported: Retention options
- Supported: Encryption
Unitrends Video
Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
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Unitrends Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.
Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.
Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.
Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.
Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.
Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.
Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.
Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.
Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.
System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.
Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.
Users commonly recommend the following aspects of Unitrends Backup and Recovery:
- Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
- Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
- Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.
Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.
Attribute Ratings
Reviews
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April 14, 2021
Cost effective backup for a small/medium sized organization with room to grow as needed.
Unitrends is our primary backup and recovery system organization wide. It solved our problem of having a Virtual Machine focused backup solution to allow for rapid backups and long retention cycle. Ability to replicate to a 2nd offsite appliance as well as cold external based backups gave us the protection we needed. Quick restores were also highly desirable.
- Good deduplication across backups to allow for longer retention cycles needed for organization needs created by having lots of annual tasks.
- Cost effective Virtual Appliance option that included a license for a secondary target for replicating backups offsite.
- Rapid recovery of VMs is very simple and easy to accomplish.
- Initial installation support and ongoing technical support has been very effective.
- Had thought the version I purchased included the automated restore and service test functionality but it did not. Ensure you're getting the right version. This was not a deal breaker for me.
- Predictive Analysis for potential mass file modification could be improved to give better information on why it triggers. By itself the alert isn't very useful without a better way to analyze what triggered the alert.
- Emailed reports are a bit clunky to look at though they contain good information.
- Lack of Active Directory backup is disappointing and a feature that is a part of many competitors products.
April 13, 2021
Great product but license cost has gotten too high.
We resell managed backup services to customers and I use the free version at home with my home family servers.
- Compression and deduplication.
- Retention policies.
- Command line access.
- License fee is ridiculous now.
- More frequent backups over taxes the system.
- Restore interface could be easier to understand.
April 13, 2021
Unitrends is good
Nightly, cross-replicated backups. The UI is simple and easy to use and the product performs as expected. When support is needed, Unitrends is there 24/7 and very responsive with following up. It is a good product and I feel confident in its ability to keep our business running in the case of an unforeseen incident.
- Good UI.
- Based on Linux, flexible.
- Support & service.
- UI is good, but a little more responsive/snappy would be nice.
At the time we were using EMC Networker 7.6 and 8.x, [and] doing backup to tape. Even with two drives, it can be time consuming. With the Dell/EMC Merger, the renewal skyrocketed. Thus, [I] looked at other replacements that would meet additional [needs]; Unitrends [Data Center Backup & Recovery] was one of the few that filled all the needs. [For example:] B2D External Backup for off Site (B2D RXDA removable HDD), Backup to Tape, and Backup to remote Appliance [fulfilled our needs]. [The] [backup was] not only [a] physical Host and Netapp, but also VM's & Databases.
- Backup to Disk, DLT Tapes are time consuming.
- Offered as an appliance (unlimited) or Virtual Appliance (Lic is per CPU).
- Very Versatile, has a wide scope of client support.
- [Can] restore physical host back to bare metal and some to VM.
- [We] have the virtual appliance with plenty of CPU/RAM/HDD [space], but the web interface can [create] slow reports; [the] recovery take time to process [takes] minutes.
- [I would] like an "ignore option" for VM's. [ The work] around is [to] have [the] DR server outside [the] Unitrends scope aka separate vcenter Datacenter, put colones and test VM's, [so] they don't show on the backup report. Unitrends [Data Center Backup and Recovery] does a scan if any VM's [are] not in a recent job; [the VM's] shows up in the report as Failed backup.
- [I would] like an ignore option for NDMP volumes, once again it does scan for new volumes. [It] should ignore NetApp root volume since this a volume that can't be restored. Volumes that don't need to be backed up because they scratch data or mirror of another storage device.
- [Currently,] only [one] supports [out of the] two NDMP backup modes; [I] would like it to support both modes fully.
April 13, 2021
Great Product--Difficult to get going.
We back up all servers in one location and replicate it to another unit at a different location. We do this at 4 locations. We are using 9120's and 8080's in our 2 larger locations and 928's in the smaller one.
This is used for the whole organization and ensures we not only have backups locally but also offsite.
- Restores are very quick.
- Replication to offsite ensures DR.
- Can bring a server up offsite and still run it in our environment.
- NAS Incremental Forever has not working in 4 separate versions.
- No report on replicas working or not.
- updating the agent does not work well from the GUI.
April 12, 2021
9+ years of using Unitrends
We currently employ two Unitrends 8040s backup appliances in our data facility. We use it to back up our VMware and Nutanix virtual environments. They back up our entire infrastructure. We selected Unitrends for its ease of use and throughput of backup speeds. We did compare with other vendors and found this solution combined both ease of use and cost effectiveness.
- Quick backups for incrementals forever.
- Ability to restore in audit mode to verify backups.
- Interface is quite easy to use.
- RPO/RTO Compliance widget is great.
- Initial onboarding was a little confusing, however, quickly got up to speed.
- Wish there was a better system to determine why failures occur(rare).
- SLA policies could stand some work.
April 12, 2021
Unitrends Rocks
We use Unitrends to backup all company data, locally and off site.
- Customer support.
- Ease of setup.
- Upgrades.
- Account reps can be more responsive.
April 12, 2021
Unitrends Data Center Backup - A must have
We currently use Unitrends to back up VMware in our vertex appliance as well as her physical servers. We have had to use it to recover from some attacks to our servers in the last two years and have successfully recovered are data.
So far only limitations has been storage due to the large database that we have with mfiles.
Nevertheless we are satisfied with our Unitrends appliance.
- Easy.
- Fast.
- A must-have.
- Faster support.
April 12, 2021
Very Satisfied with Unitrends
We are using Unitrends as our backup, to both their appliance and cloud, of our on premise and MS Azure based resources. It is being utilized across the entire organization.
- Excellent US based support.
- Backup, restore, and reporting tools meet or exceed our needs.
- Extremely flexible abilities to backup on premise, cloud, SQL databases, and multiple operating systems.
- I have not found any deficiencies with Unitrends.
April 12, 2021
Ease of use, confidentiality assurance via encryption
We are using it across the whole organization. This addresses disaster recovery and being able to get back up and running rather quickly, having full backups of our data, as well as differentials in between. I've used other backup at previous jobs, Unitrends is easier to understand than the previous software that I used!
- Backups.
- Reports.
- Logs.
- Ability to schedule fulls and incrementals/differentials at the same time.
- Improve job calendar to be accurate.
- Exchange Backups need to be able to backup / restore individual mailboxes rather than entire database.
- Not much else.
April 12, 2021
Unitrends is great.
Backing up critical systems for disaster recovery and in the event files become corrupted. We have used it to do a full migration of servers from one VM to another as well as doing file level recovery for individual users on our data servers as they have accidentally deleted files in the past. Great system, support is top notch.
- Backing up servers.
- Archiving backups to media that is transferred and stored off-site.
- File Level recovery when needed.
- Difficult to find things in their newer interface.
- Archive appliance can be a little finicky, but manageable.
- Reporting.
April 10, 2021
Unitrends Backup with limited external bandwidth available. Cold copy to data recovery center.
We are a K12 Educational institution that is extremely limited in our outside bandwidth. We utilize two clusters of VMWare hosts with a wide variety of VM's. We setup Unitrends Data Center Backup and Recovery to backup our entire VMware infrastructure. On occasion we have for a myriad of reasons had to recover various VM's from backup(s) locally or from the Cold Copy remote site.
- The CBT(Changed Block Tracking) within VMWare seems to be exceedingly fast.
- The recovery process whole VM works well.
- The quick and dirty mount a filesystem from some point in the past is handy to grab a small change.
- The Cold Copy uses a VPN so that sensitive data is protected in transit.
- Some of the error messages are too terse or simply say failed. Had they displayed a useful message could of saved me a support call.
- Updates have been problematic via the GUI, logging in the the console is much faster and give you more details as to where it is in the update process.
- Managing the retention policy(s) can take some trial and error to get the maximum retention.
April 10, 2021
Get on board with the backup trend by using Unitrends.
The appliance is currently being used to back up both physical servers, 2 VMWare hosts along with numerous Vms within the vSphere.
- Can back up almost any type of machine whether it be physical or the numerous VM options.
- Always starts on time for our nightly backups and is fairly quick depending on size.
- Allows for redundancy with the Unitrends Cloud backup which gets replicated from on-prem backups.
- Although the UI has had improvements a little more refinement would be nice.
- One or two click full backups would be handy for a quick master of a machine/VM before a nightly incremental.
The product is being used company-wide and protecting various workloads. The primary focus was to create restoration points that accommodated workflow without interrupting it. The ability to roll back unintended modifications to file structure and database logging without impacting users' ability to work was key in getting the solution configured.
- Cost effective.
- Provides multiple ways to create a disaster recovery plan.
- Easy to manage.
- Support is always willing to assist.
- Issues with virtualized guests in some legacy environments.
- Occasional issues with hardware appliance updates.
- Additional alert conditions depending on needs.
April 09, 2021
Say good-bye to magnetic tape
We are a relatively small IT environment, with one central server and user PCs. We use the Unitrends Recovery Series backup appliance to automatically back up both the corporate server and selected user PCs each night. The software actually provides many more features than we need, so getting started was something of an effort. But the hardware and software perform "as advertised".
- Automatic backups
- Easy-to-understand recovery procedures
- Automatic, off-site cloud replication
- Having to download agent software onto individual AIX servers and Windows PCs is less convenient than being able to push updates to the users.
- The entire backup mentality seems to be oriented towards the mindset of a data center vs. a user. Application backups, say at month-end, require some ingenuity to work around the normal backup schedules.
- Retention schedules are set by client. Setting up different retention schedules for separate applications on a single client requires setting up aliases - which feels more like a work-around than an integrated feature.
- With my current software, there does not appear to be any simple way to set up a backup schedule replicating the often-used "backup each day and keep for a week", "backup each month and keep for a year", "backup each year end and keep forever". Doing this requires some very inventive configuration.
April 09, 2021
Unitrends Backup
Currently backing up all VMware servers and a few stand alone servers and appliances. Have had to use the recovery twice. Once to retrieve a few files and once to restore a VM that was not starting up.
- Easy to use interface.
- Really straightforward.
- Quick hardware setup.
- Incredibly knowledgeable and responsive chat team.
- Learning curve for agent deployment.
- Manual agent installs for older Windows server versions.
- Can be tricky for Domain Controller backups.
April 07, 2021
Unitrends frees you up for other important systems
Unitrends Data Center Backup and Recovery is my main production backup system and currently backup all my hypervisor hosts and virtual machines including VMWare and Microsoft systems. This backup system replaced my old SCDPM solution and addressed many issues and problems like long backup time and inconsistent backup and failing recovery that I have with my previous backup system.
- Customer service and technical support is top notch. You can chat online or email your issues or problems and someone will get back to you instantly. Technical support is knowledgeable and resourceful.
- Unitrends instant recovery is a live saver. It is a quick and easy way to recovery from any corrupt or failed systems.
- Unitrends Ransomware detection is a nice feature to have and to be alerted when there are abnormalities.
- Unitrends hardware notification alerts me if there is any potential issues or problems with any hardware failure.
- Unitrends backup systems require deployment of agent to hosts and VMs in order for them to communicate. Every time there is an new update, I have to deployed new agent to update every systems which is time consuming and chances it can break and take down production systems.
- Comparing to other backup systems in the market, it would be nice to see that Unitrends system can be used as a file share system to hold files shares as well.
- Unitrends search feature needs a little update to be perfect.
April 07, 2021
Fantastic product to solve your backup and restore needs
We needed a local backup solution for the service we support. It was being used just by our group and it addressed solving the problem of having a restore should a restore be needed.
- Good reports.
- Easy to perform a restore.
- Low resource impact on endpoint.
- Nothing I can think of.
April 07, 2021
Unitrends
We use Unitrends data centre backup for our entire location backup. We are using this to backup our file servers as needed. As we work in health care being able to back up and restore is very important. Luckily we haven't had a major issue requiring a full restore.
- Easy to use.
- Logical GUI.
- Dependable.
April 06, 2021
Unitrends backup and cloud storage just works!!
I have VM servers for all of my server needs and I needed a backup solution that could work with various OSs and without a client on each device or server. Unitrends was the perfect fit. We are a small independent private school in Nashville, TN and it is our only backup solution.
- Back up jobs just work as scheduled or requested.
- Restore from appliance or cloud at any time.
- Restore a full server or a single file all from one backup of server.
- Cloud solution does its thing without any interaction from end user.
- I love it just as it is. Works without any interaction and gives me a detailed report each morning via email.
We use Unitrends Data Center Backup and Recovery across our Organization. It is our primary means for backup of Virtual Machines including both Windows and Linux, physical servers, Windows files, Microsoft SQL Server, Active Directory and some user PCs. Unitrends addresses data loss prevention by backing up files locally in the appliance as well as a disaster recovery by using Unitrends cloud to save offline copy of the data in the cloud separate from our physical location.
- It has a simple user interface to schedule data backups according to a schedule.
- Report logs are easy to understand.
- User and backup administration is easy to manage.
- Automated restore testing would be nice.
- Alert for local and cloud storage full instead of logging into the appliance.
- Cloud backup cost is expensive compared to other vendors.
April 06, 2021
Solid product and cost effective
We use it internally and for customers.
- Great tech support.
- Cost effective.
- Would like them to allow you to mount a backup, and browse the backup files to restore, or use a script to selectively restore files.
- Faster backup and restore times.
- Allow you to set virtual machine settings when using instant recovery.
- Provide better progress information when restoring a large job.
March 31, 2021
Unitrends: A Decent backup solution for the money.
We use Unitrends for all of our backup needs. It gets the job one but it is not the best on the market. We replicate one backup appliance to a secondary appliance and then transfer it to tape. It has always worked well but we are looking for a cloud-based alternative soon.
- Ease of use
- Support
- Cost
- Appliance needs to be replaced often.
- Tapes are outdated tech.
March 30, 2021
Great backup from loss to recovery
We use this across the entire organization. Backing up all data stored locally as we pull down copies of our cloud storage to backup. I use it for server backups and bare-metal recovery. I have backed up virtual appliances from our Hyper-V environment. We back up databases as well as configurations.
- Virtual backups and restore
- Ease of configuration and use
- Overall reliability and features
- Maybe some more clear paths when you need to restore and the process.
- More cost effective options for hybrid functionality.
March 30, 2021
Good data protection hardware/software!
The company is using Unitrends Data Center Backup and Recovery to do daily backups for all virtual servers to the appliance and then the appliance uploads to Forever Cloud so that we have our data offsite in the cloud with Unitrends. It is being used by the head office. This protects our data and server as a DR plan.
- Easy-to-use web interface
- Simple procedures to back up or restore
- Office site data protection in the cloud
- Having issues building replicas on the appliance sometimes
- Replicating to cloud sometimes has issues