Overview
What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
Unitrends Saves the Day!!
my backup adventure
Unitrends UB software lets you sleep at night
Unitrends Data Center Backup and Recovery the all in one backup solution.
Unitrends Data Center Backup and Recovery
Unitrends - Reliable and efficient backup solution
Unitrends' backup solution saves me 1-2 hours per day.
Unitrends - a no brainer for backup and recovery!
Great Products, Good Value
Hassle-Free Backup and Recovery System for Everyone
Satisfactory Results From Unitrends Data Center Backup and Recovery
Unitrends Data Center Backup and Recovery for VMware Backups - The Right Tool for the Right Job.
A Great Backup Solution
In the Beginning, Unitrends MSP was There!
Exemplary software for disaster recovery.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Incremental backup identification (337)8.282%
- Instant recovery (289)8.080%
- Universal recovery (301)7.373%
- Deduplication and file compression (325)7.272%
Reviewer Pros & Cons
Pricing
What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Data Center Backup
Data center backup tools send data to a secure storage location after encryption and de-duplication
- 7.3Universal recovery(301) Ratings
Universal recovery is the ability to restore backups to any machine regardless of the platform
- 8Instant recovery(289) Ratings
Instant recovery is the ability to restore operations very rapidly
- 8Recovery verification(287) Ratings
Recovery verification is automated testing and verification of backups
- 6.6Business application protection(261) Ratings
Protection of all applications running in the data center
- 7.9Multiple backup destinations(267) Ratings
Multiple backup destinations is the ability to backup data to more than one location
- 8.2Incremental backup identification(337) Ratings
Incremental backup identification is the ability to identify incremental changes since last backup
- 7.3Backup to the cloud(212) Ratings
Ability to store and back up data to the cloud
- 7.2Deduplication and file compression(325) Ratings
Integrated deduplication and compression capabilities
- 8Snapshots(242) Ratings
Ability to take regular snapshots to ensure that Recovery Point Objective (RPO) is met
- 8.1Flexible deployment(5) Ratings
Deployment on any servers with full support for all applications being used
- 8Management dashboard(5) Ratings
Web-based dashboard allowing configuration and monitoring of all backups
- 9Platform support(5) Ratings
Product supports multiple operating systems and applications
- 8.1Retention options(5) Ratings
Provision of best-practice and customizable retention policies with reporting
- 8.1Encryption(4) Ratings
Data encryption to ensure that data is safe while being backed-up
Product Details
- About
- Competitors
- Tech Details
- Downloadables
What is Unitrends?
Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.
Additional features:
Ransomware Protection
Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.
Recovery Assurance
Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.
Monitoring & Support
Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.
Unitrends Features
Data Center Backup Features
- Supported: Universal recovery
- Supported: Instant recovery
- Supported: Recovery verification
- Supported: Business application protection
- Supported: Multiple backup destinations
- Supported: Incremental backup identification
- Supported: Backup to the cloud
- Supported: Deduplication and file compression
- Supported: Snapshots
- Supported: Flexible deployment
- Supported: Management dashboard
- Supported: Platform support
- Supported: Retention options
- Supported: Encryption
Unitrends Video
Unitrends Competitors
Unitrends Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Supported Languages | English |
Comparisons
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Reviews and Ratings
(635)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.
Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.
Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.
Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.
Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.
Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.
Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.
Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.
Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.
System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.
Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.
Users commonly recommend the following aspects of Unitrends Backup and Recovery:
- Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
- Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
- Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.
Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.
Attribute Ratings
- 8.9Likelihood to Renew25 ratings
- 6.2Availability2 ratings
- 5.6Performance2 ratings
- 8.2Usability14 ratings
- 7.9Support Rating23 ratings
- 7.1Online Training2 ratings
- 8.7Implementation Rating12 ratings
- 7.1Configurability2 ratings
- 3.8Product Scalability2 ratings
- 5Ease of integration1 rating
- 8.2Vendor pre-sale2 ratings
- 8.2Vendor post-sale2 ratings
Reviews
(76-100 of 371)Cost effective backup for a small/medium sized organization with room to grow as needed.
- Good deduplication across backups to allow for longer retention cycles needed for organization needs created by having lots of annual tasks.
- Cost effective Virtual Appliance option that included a license for a secondary target for replicating backups offsite.
- Rapid recovery of VMs is very simple and easy to accomplish.
- Initial installation support and ongoing technical support has been very effective.
- Had thought the version I purchased included the automated restore and service test functionality but it did not. Ensure you're getting the right version. This was not a deal breaker for me.
- Predictive Analysis for potential mass file modification could be improved to give better information on why it triggers. By itself the alert isn't very useful without a better way to analyze what triggered the alert.
- Emailed reports are a bit clunky to look at though they contain good information.
- Lack of Active Directory backup is disappointing and a feature that is a part of many competitors products.
Great product but license cost has gotten too high.
- Compression and deduplication.
- Retention policies.
- Command line access.
- License fee is ridiculous now.
- More frequent backups over taxes the system.
- Restore interface could be easier to understand.
Unitrends is good
- Good UI.
- Based on Linux, flexible.
- Support & service.
- UI is good, but a little more responsive/snappy would be nice.
- Backup to Disk, DLT Tapes are time consuming.
- Offered as an appliance (unlimited) or Virtual Appliance (Lic is per CPU).
- Very Versatile, has a wide scope of client support.
- [Can] restore physical host back to bare metal and some to VM.
- [We] have the virtual appliance with plenty of CPU/RAM/HDD [space], but the web interface can [create] slow reports; [the] recovery take time to process [takes] minutes.
- [I would] like an "ignore option" for VM's. [ The work] around is [to] have [the] DR server outside [the] Unitrends scope aka separate vcenter Datacenter, put colones and test VM's, [so] they don't show on the backup report. Unitrends [Data Center Backup and Recovery] does a scan if any VM's [are] not in a recent job; [the VM's] shows up in the report as Failed backup.
- [I would] like an ignore option for NDMP volumes, once again it does scan for new volumes. [It] should ignore NetApp root volume since this a volume that can't be restored. Volumes that don't need to be backed up because they scratch data or mirror of another storage device.
- [Currently,] only [one] supports [out of the] two NDMP backup modes; [I] would like it to support both modes fully.
Great Product--Difficult to get going.
- Restores are very quick.
- Replication to offsite ensures DR.
- Can bring a server up offsite and still run it in our environment.
- NAS Incremental Forever has not working in 4 separate versions.
- No report on replicas working or not.
- updating the agent does not work well from the GUI.
9+ years of using Unitrends
- Quick backups for incrementals forever.
- Ability to restore in audit mode to verify backups.
- Interface is quite easy to use.
- RPO/RTO Compliance widget is great.
- Initial onboarding was a little confusing, however, quickly got up to speed.
- Wish there was a better system to determine why failures occur(rare).
- SLA policies could stand some work.
Unitrends Rocks
- Customer support.
- Ease of setup.
- Upgrades.
- Account reps can be more responsive.
Unitrends Data Center Backup - A must have
- Easy.
- Fast.
- A must-have.
- Faster support.
Very Satisfied with Unitrends
- Excellent US based support.
- Backup, restore, and reporting tools meet or exceed our needs.
- Extremely flexible abilities to backup on premise, cloud, SQL databases, and multiple operating systems.
- I have not found any deficiencies with Unitrends.
Ease of use, confidentiality assurance via encryption
- Backups.
- Reports.
- Logs.
- Ability to schedule fulls and incrementals/differentials at the same time.
- Improve job calendar to be accurate.
- Exchange Backups need to be able to backup / restore individual mailboxes rather than entire database.
- Not much else.
Unitrends is great.
- Backing up servers.
- Archiving backups to media that is transferred and stored off-site.
- File Level recovery when needed.
- Difficult to find things in their newer interface.
- Archive appliance can be a little finicky, but manageable.
- Reporting.
Unitrends Backup with limited external bandwidth available. Cold copy to data recovery center.
- The CBT(Changed Block Tracking) within VMWare seems to be exceedingly fast.
- The recovery process whole VM works well.
- The quick and dirty mount a filesystem from some point in the past is handy to grab a small change.
- The Cold Copy uses a VPN so that sensitive data is protected in transit.
- Some of the error messages are too terse or simply say failed. Had they displayed a useful message could of saved me a support call.
- Updates have been problematic via the GUI, logging in the the console is much faster and give you more details as to where it is in the update process.
- Managing the retention policy(s) can take some trial and error to get the maximum retention.
A large VM with multiple drives and a good deal of daily changes can take some time to recover, as we use the Full Backup, Incremental Forever approach. A recovery has to first recover that last "Full Backup" and/or "Synthetic Full Backup" and then layer over the subsequent changes. Unfortunately, this can take some time to complete. But at the same time, I have had all my restored VMs boot and run as expected.
Get on board with the backup trend by using Unitrends.
- Can back up almost any type of machine whether it be physical or the numerous VM options.
- Always starts on time for our nightly backups and is fairly quick depending on size.
- Allows for redundancy with the Unitrends Cloud backup which gets replicated from on-prem backups.
- Although the UI has had improvements a little more refinement would be nice.
- One or two click full backups would be handy for a quick master of a machine/VM before a nightly incremental.
- Cost effective.
- Provides multiple ways to create a disaster recovery plan.
- Easy to manage.
- Support is always willing to assist.
- Issues with virtualized guests in some legacy environments.
- Occasional issues with hardware appliance updates.
- Additional alert conditions depending on needs.
Say good-bye to magnetic tape
- Automatic backups
- Easy-to-understand recovery procedures
- Automatic, off-site cloud replication
- Having to download agent software onto individual AIX servers and Windows PCs is less convenient than being able to push updates to the users.
- The entire backup mentality seems to be oriented towards the mindset of a data center vs. a user. Application backups, say at month-end, require some ingenuity to work around the normal backup schedules.
- Retention schedules are set by client. Setting up different retention schedules for separate applications on a single client requires setting up aliases - which feels more like a work-around than an integrated feature.
- With my current software, there does not appear to be any simple way to set up a backup schedule replicating the often-used "backup each day and keep for a week", "backup each month and keep for a year", "backup each year end and keep forever". Doing this requires some very inventive configuration.
Unitrends Backup
- Easy to use interface.
- Really straightforward.
- Quick hardware setup.
- Incredibly knowledgeable and responsive chat team.
- Learning curve for agent deployment.
- Manual agent installs for older Windows server versions.
- Can be tricky for Domain Controller backups.
Unitrends frees you up for other important systems
- Customer service and technical support is top notch. You can chat online or email your issues or problems and someone will get back to you instantly. Technical support is knowledgeable and resourceful.
- Unitrends instant recovery is a live saver. It is a quick and easy way to recovery from any corrupt or failed systems.
- Unitrends Ransomware detection is a nice feature to have and to be alerted when there are abnormalities.
- Unitrends hardware notification alerts me if there is any potential issues or problems with any hardware failure.
- Unitrends backup systems require deployment of agent to hosts and VMs in order for them to communicate. Every time there is an new update, I have to deployed new agent to update every systems which is time consuming and chances it can break and take down production systems.
- Comparing to other backup systems in the market, it would be nice to see that Unitrends system can be used as a file share system to hold files shares as well.
- Unitrends search feature needs a little update to be perfect.
Fantastic product to solve your backup and restore needs
- Good reports.
- Easy to perform a restore.
- Low resource impact on endpoint.
- Nothing I can think of.
Unitrends
- Easy to use.
- Logical GUI.
- Dependable.
Unitrends backup and cloud storage just works!!
- Back up jobs just work as scheduled or requested.
- Restore from appliance or cloud at any time.
- Restore a full server or a single file all from one backup of server.
- Cloud solution does its thing without any interaction from end user.
- I love it just as it is. Works without any interaction and gives me a detailed report each morning via email.
- It has a simple user interface to schedule data backups according to a schedule.
- Report logs are easy to understand.
- User and backup administration is easy to manage.
- Automated restore testing would be nice.
- Alert for local and cloud storage full instead of logging into the appliance.
- Cloud backup cost is expensive compared to other vendors.
Solid product and cost effective
- Great tech support.
- Cost effective.
- Would like them to allow you to mount a backup, and browse the backup files to restore, or use a script to selectively restore files.
- Faster backup and restore times.
- Allow you to set virtual machine settings when using instant recovery.
- Provide better progress information when restoring a large job.
Instant recovery doesn't work very well. If you have a volume of 6TB, but 1TB is used, it needs 6TB to restore.
Unitrends: A Decent backup solution for the money.
- Ease of use
- Support
- Cost
- Appliance needs to be replaced often.
- Tapes are outdated tech.
Great backup from loss to recovery
- Virtual backups and restore
- Ease of configuration and use
- Overall reliability and features
- Maybe some more clear paths when you need to restore and the process.
- More cost effective options for hybrid functionality.
Good data protection hardware/software!
- Easy-to-use web interface
- Simple procedures to back up or restore
- Office site data protection in the cloud
- Having issues building replicas on the appliance sometimes
- Replicating to cloud sometimes has issues