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Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
Overview
What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
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Popular Features
- Incremental backup identification (337)8.282%
- Instant recovery (289)8.080%
- Universal recovery (301)7.373%
- Deduplication and file compression (325)7.272%
Reviewer Pros & Cons
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What is Unitrends?
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
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- Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Veeam Data Platform?
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
What is Carbonite Server?
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both…
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Product Details
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What is Unitrends?
Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.
Additional features:
Ransomware Protection
Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.
Recovery Assurance
Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.
Monitoring & Support
Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.
Unitrends Features
Data Center Backup Features
- Supported: Universal recovery
- Supported: Instant recovery
- Supported: Recovery verification
- Supported: Business application protection
- Supported: Multiple backup destinations
- Supported: Incremental backup identification
- Supported: Backup to the cloud
- Supported: Deduplication and file compression
- Supported: Snapshots
- Supported: Flexible deployment
- Supported: Management dashboard
- Supported: Platform support
- Supported: Retention options
- Supported: Encryption
Unitrends Video
Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
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Unitrends Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.
Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.
Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.
Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.
Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.
Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.
Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.
Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.
Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.
System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.
Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.
Users commonly recommend the following aspects of Unitrends Backup and Recovery:
- Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
- Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
- Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.
Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.
Attribute Ratings
Reviews
(101-125 of 334)Companies can't remove reviews or game the system. Here's why
March 25, 2021
Simple but not easy
- Veeam Backup & Replication, Veeam Backup for Microsoft Office 365 and Veeam ONE
I think Unitrends leaves a lot to be desired from a user interface. Their GUI is not very intuitive and does not follow Windows File Structure very well. It is hard to Navigate to where you want to go. When I attempt to adjust the Retention or the Backup Schedule I have to Google how to do it or call into support.
March 25, 2021
Unitrends has helped us and it can help you as well
- Veeam Backup & Replication, HYCU Backup & Recovery for Nutanix and Carbonite Server
Unitrends appliance works well it has recovery verification, can be backed up to multiple destinations. Can be differential or always incremental. Can be backed up to the cloud from the same console. Snapshots can be taken of the VM and the backups are compressed using deduplication.
March 24, 2021
Unitrends, backing up your services and applications
- Veeam Backup & Replication and Barracuda Backup
VEEAM is the product that I decided to go to from Unitrends recently, as it is something that I have relied on in past companies. I am happy with the backups, however they do take up a lot more space than what Unitrends has provided. Barracuda does not have the same ROI as Unitrends and Veeam.
March 24, 2021
Unitrends for Education
Before Unitrends we were paired with a local service that would backup our data off-site in a different physical location, but we have since discontinued that service. With Unitrends I've been able to monitor our daily backups when needed and can rest easy at night knowing that if there is a problem it will email me immediately. So far, my backups have been running smoothly and automated without any issues.
March 24, 2021
Vision Graphics
I came over from Veeam and it was a very easy transition. Using the Unitrends UI, support, and overall usage was made for a very easy transition.
March 24, 2021
Unitrends Backup and Recovery Review
I use Altaro for my local backups and I like it because it's easy to setup and very intuitive..
March 22, 2021
Unitrends isn't our cup of tea, but could be yours.
We are moving away from Unitrends to Dell EMC Avamar. It is not perfect by any means, but the concerns around data loss or everyday interaction have been alleviated. I do like the interface better for Unitrends and the daily digests. But with the catastrophic issues we have had, this is not something we could maintain.
March 21, 2021
Universal Backup Solution with Unitrends
- Veeam Backup & Replication and Clumio
We have evaluated Veeam and Clumio as alternatives to Unitrends Data Center Backup and Recovery. We choose to stay with Unitrends' solution as their customer support and appliance work very well within our environment for maintaining backups for our physical servers. Unitrend's feature set was much better than Veeam's in our environment and provided us with the capabilities we needed to efficiently manage our backups. Clumio is purely a virtual based backup solution and did not fill the need we had for our physical servers.
I have used tape backups and also cheaper products but Unitrends far exceeds my expectations for an on-prem and off-prem backup appliance. I think the biggest thing in that the onboarding team was amazing and made it super simple to understand how the platform works and the amazing feature sets.
March 20, 2021
Unitrends Aplliance review
March 20, 2021
The backup that works
Unitrends has the client option and while the web interface is not great it is better than the Dell system.
We selected Unitrends Data Center Backup and Recovery because we were having an issue with our previous solution. In addition, we were impressed by how easily we were able to add additional storage, if needed (allowing room for growth). Also, we were able to procure Unitrends Data Center Backup and Recovery off of a valid bid for procurement that was honored by my organization's Business Office.
March 20, 2021
One (DR) package to rule them all
We chose Unitrends because of our lack of experience with Business Continuity / Disaster Recovery. Other products provided only a portion of the total functions required for an end-to-end solution. Unitrends also worked better in a Hyper-V environment than other products.
- Veeam Backup & Replication and Veritas Backup Exec
With feature improvements in recent years, Unitrends has become a great bang for your buck back up solution. Veeam is still a leader in the industry but with its feature set and pricing, Unitrends has been a great purchase for our organization. I feel confident in its ability to protect our in-house digital assets.
March 19, 2021
Unitrends is great, their support is out of this world, and you can find comfort knowing your data is protected.
- Unitrends Data Center Backup and Recovery
Every job I've had, they've either had Unitrends in place already or I've implemented it.
Acronis has a great local PC backup - very easy to use.
March 17, 2021
Unitrends sold us one thing, but unfortunately delivered something completely different.
Honestly, Synology can't be worse. Also, the previous backup solutions - even freeware ones - at least didn't give us the kinds of headaches that Unitrends is still giving us today.
March 17, 2021
Great product!
We migrated from a tape backup system, and this is much easier and faster to work with.
March 17, 2021
Good Backup Solution
Looked at products like Rubrik which seemed to do more than we needed and also came at a significant cost. Also looked at more similar alternatives such as Arcserve, but felt that Unitrends solution was better suited to our needs especially with their recovery appliance.
March 17, 2021
A little pricey, but worth the peace of mind.
We've used BackupExec before, and it was decently suited, but was not nearly as easy to implement. Switching to a purpose-built appliance has made the process of configuring backups and restoring much easier.
March 17, 2021
Feature rich backup and DR option at a great price point
- Quest Rapid Recovery (formerly AppAssure)
Our Quest license was coming up for renewal when we embarked on this initiative. I inquired about Quest's DR options and was floored by the pricing. Unitrends offered all the features we were looking for at a much better price point.
March 17, 2021
Not recommended for large installations.
Sytos - (I haven't seen for years) - Excellent performance, clean UI, did it job.
Retrospect - Handled 'rollup' backups (kind of like incremental forever), excellent job of desktop/laptop user backups. We would be still using this product for DT/LT had it remained under original ownership. Retrospect is not suitable for our enterprise storage needs.
Backup Exec worked well before Norton purchase, I understand they divested if so will look again.
Veeam was first choice for enterprise storage, but VM freeze disqualified them, was told that Unitrends doesn't do that but it does.
I plan on inviting these two contenders to our next technology bake-off, will be looking to add others.
Backup Exec (If no longer a Norton product).
Commvault
We do not have experience with any other appliance as we went from using an offsite data company to store and save our data. We moved to Unitrends and have not used any other appliance or company.
March 16, 2021
A backup you can depend on
Unitrends Data Center Backup and Recovery is simply better than Backup Exec. It is more flexible and provides services that Veritas does not. We replaced a very old implementation of Backup Exec with Unitrends Data Center Backup and Recovery and have not looked back.
March 16, 2021
Unitrends has saved us countless man hours
We used to run Backup Exec here at the shop. It worked for us for a very long time, but we did have a lot of issues with it during that time. One of the biggest things is just having the raw disk space for the backups (we were running an older version, the dedup might be better on newer versions). When I was looking for a backup solution, it was down to this or Veeam for me and this one edged it out in the end because it was a one stop shop solution; I could get the hardware, the software and the support all in one place.