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Unitrends

Unitrends

Overview

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Incremental backup identification (337)
    8.2
    82%
  • Instant recovery (289)
    8.0
    80%
  • Universal recovery (301)
    7.4
    74%
  • Deduplication and file compression (325)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both…

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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

7.9
Avg 8.2
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Product Details

What is Unitrends?

Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.

Additional features:

Ransomware Protection

Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.

Recovery Assurance

Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.

Monitoring & Support

Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.


Unitrends Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Unitrends Video

Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
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Unitrends Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

(635)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.

Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.

Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.

Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.

Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.

Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.

Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.

Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.

Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.

System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.

Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.

Users commonly recommend the following aspects of Unitrends Backup and Recovery:

  • Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
  • Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
  • Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.

Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.

Attribute Ratings

Reviews

(126-150 of 334)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've been on Unitrends for so long, I don't remember what our previous solution was. It works so well, there's no reason to explore other options. I know when we selected, it seemed to be the best price for the easiest to use solution that met our needs. When we started using Unitrends, the cloud backup service wasn't even offered yet. So we're very happy with how the product has continued to evolve.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
[Unitrends Data Center Backup and Recovery] was presented with glowing promises. I was hoping they were true. It cost more than previous solutions to purchase (a lot more) but the ease of use and speed of both backups and recovery is incomparable. The time saved immeasurable. The stress not endured in difficult moments because the appliance was so effective is also difficult to quantify. It was often the difference between disaster depleting me mentally because [of] the complexities around DR, or happening quickly with Unitrends and going on with my day.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We compared Unitrends to Veem as well as our ISP's cloud backup offering. We opted for Unitrends as it allows for much faster backup and recovery to our DR site, significantly faster recovery times, and [the] ability to have complete control over our data.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have a couple of instances where Wasabi makes sense, and that has to do with the physical size of the backup. They simply were too large to be economically sound on [Unitrends Data Center Backup and Recovery] at the time. Recovery for these servers is not needed immediately so that also weighed against Unitrends purchasing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Veeam product is far too "clunky" and difficult to manage. Unitrends Data Center Backup and Recovery provides a much easier solution and gives the customer peace of mind knowing their data is protected. Symantec was built on an older system and not reliable, I went with Unitriend's and replaced both of these products at different companies.
Ed Davis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DNA had used a few date backup vendors. Seagate (Formally EVault) was a great product and was very granular but the price was very expensive and way more than what we needed. Infrascale was just too basic and was not complex enough and couldn't manage our SQL databases. Iron managed our old tape backup workflow, this took a lot of man-hours to maintain and was a way too easy to allow for human errors in the process.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The [Unitrends Data Center Backup and Recovery] solution sold themselves on an on-site solution that provides fast back-ups, quality compression, and deduplication rates. They also provide quality customer service and are timely whenever there is a need to have drives swapped-out. Unitrends installation also comes quickly and was great with our need to set up and preserve data off-site and on-site.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have not re-visited Unitrends Data Center Backup and Recovery for a few years, so the comparison is hard against current offerings. However, when looking at feature set and price, I believe Unitrends is competitive. Once invested in initial licensing/hardware maintenance is relatively cost-effective.

Unitrends Data Center Backup and Recovery as a cloud backup solution for Cloud services, that although I have not leveraged yet is on the radar for review, it will allow consolidation of all backups that we currently perform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Unitrends Data Center Backup and Recovery is [easier] to deploy, does not require a host os as it come[s] in its own contained appliance, and can be managed from anywhere in the network through the web interface.
Jeff Brooks | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Azure Bot Service (Microsoft Bot Framework)
They are relatively the same, but Microsoft BI requires too much communication with Microsoft for every little thing. Unitrends Data Center Backup and Recovery is not so management intensive.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Unitrends Data Center Backup and Recovery was the best solution (in our opinion) to go with in terms of a virtual backup product. PHD virtual worked well as well, but it was bought out by Unitrends Data Center Backup and Recovery.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used Carbonite but they raised the price by 3x so I had to try a different product. The price is still high but I am kind of cheap so everything seems to cost more than I would like to spend. Unitrends has saved us time and energy on several important files so I guess it's worth the expense - especially to the user that deleted or corrupted their program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Veeam Backup & Replication and Commvault Complete Backup & Recovery
Veeam, CommVault, and CA

CommVault and CA are very heavy programs that are difficult to maintain. Unitrends is very lightweight and easy to configure. The system is a turn-key solution that allows for data to be stored on-prem and then pushed to the cloud. Unitrends is significantly easier to configure and maintain.
Veeam is a true competitor. I feel as though Veam is a very robust solution that performs as well (if not better) than Unitrends in regards to backup and restore. However, if a corporation is looking for a total solution including on-prem storage device and cloud storage locations, Unitrends Data Center Backup and Recovery wins.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Other products we used are not listed b/c of their age. We used older DLT and Dat Tape backup systems from HP and software called Yosomite. Their systems were cumbersome to manage and keep a good handle on their daily backup operation. Recovery was slow and difficult with multiple backup sets. Unitrends [is] more of a set it and forget it, but you can monitor it via daily email reports. Must easier and much more reliable.
Kelly Mumm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I liked the professionalism of the Unitrends sales and support team. They had the right answer to all my questions and came back multiple times with offers of a hybrid cloud and appliance solution that fit our infrastructure and our budget. The other vendors wented to sell a cookie cutter package that was either too expensive or had no room for growth.
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