Skip to main content
TrustRadius
Unitrends

Unitrends

Overview

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Read more
Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Incremental backup identification (337)
    8.2
    82%
  • Instant recovery (289)
    8.0
    80%
  • Universal recovery (301)
    7.4
    74%
  • Deduplication and file compression (325)
    7.3
    73%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

7 people also want pricing

Alternatives Pricing

What is Veeam Data Platform?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both…

Return to navigation

Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

7.9
Avg 8.2
Return to navigation

Product Details

What is Unitrends?

Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.

Additional features:

Ransomware Protection

Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.

Recovery Assurance

Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.

Monitoring & Support

Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.


Unitrends Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Unitrends Video

Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
 Show More

Unitrends Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(635)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.

Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.

Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.

Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.

Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.

Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.

Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.

Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.

Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.

System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.

Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.

Users commonly recommend the following aspects of Unitrends Backup and Recovery:

  • Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
  • Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
  • Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.

Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.

Attribute Ratings

Reviews

(1-25 of 371)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Unitrends [Data Center Backup and Recovery] is an excellent backup solutions, especially when used in a VMware environment. Configuring the backup is easier than other vendors. They do have the current and legacy consoles, which both do work, but in some instances the legacy console seems more intuitive.

The appliance does work well and if sized correctly will do if job very well.
April 07, 2023

my backup adventure

Score 8 out of 10
Vetted Review
Verified User
Incentivized
1- It can be an unnecessary cost for small businesses.2- not specifically designed for cloud-based environments3-Hyper-consolidated environments can provide a significant increase in efficiency in data backup and recovery processes.4- In large data centers, this product can ease the workload of data backup and recovery.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
By far the best Backup utility I have used, it exceeds expectations for capabilities with types of backups available, and types of recovery options. So many options available, options to backup to cloud, and I cannot say enough about the great customer support. I am happy to recommend this company to colleagues.
Edwin Labirua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Unitrends Data Center Backup Backup and Recovery is well suited for VMWare backups. It's fairly easy to configure and the learning curve is not steep. We like that you just have to add the VCenter to the appliance and can discover the virtual machines available. The setup to connect to a cloud provider is also easy to set up.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Unitrends has a friendly interface that allows for seamless, easy restores and easy monitoring. I can restore files in just a few click with options of either in the original location or to a new location. I get daily emails that show the results of the backups and if any have warnings. From my experience, and lack is that it seems difficult to find out how much space a particular backup is taking. Also, I would like to backup just some files on a device and if I select that I get a warning the the device isn't being backup up completely and no obvious way to shut off the warning.
Dan Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If the environment is relatively stable and there isn't a lot of data growth, the Unitrends appliance should be able to handle anything you throw at it. It is very diverse in backing up all kinds of systems. With that being said, if you're in an environment where data growth happens very quickly, you may have issues with scalability. These appliances are sized in specific quantities.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Application restorations will be tested fully automatically and measures what the actual recovery time is and what the recovery points are. It's analysis compliance with service-level agreements and also identifies any potential threats to data recovery. If the system identifies an issue, then it will notify the user and will recommend steps for correcting those issues. Unitrends Data Center Backup and Recovery provides fully automated and customizable dashboards which require less administrative interaction on a day-to-day process.
Tanay Arora | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have a habit of using my laptop rough and tough every time. This sometimes leads to hardware damage or data loss and this software helps a lot of time to recover data and to upload backup on the server, which lets the data be safe and lets me use my laptop as I want to.
Dan Reynolds | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am using two different backup solutions. I use Unitrends [Data Center Backup and Recovery] to back up my virtual machines and the other products to backup data. I have my reasons. What I like about Unitrends [Data Center Backup and Recovery] for backing up VM's is the ease of backing them up. No agents, no nothing. Just a simple connection to the vcenter server. It works great. I also like that Unitrends isn't really picky about storage. I'm using a couple of old Netgear NAS units for backup. I don't try to keep everything; I only keep a couple of copies of the backups. I don't really want the image to be too old. My main purpose with VM backups is when I lose a lot of VM's all at once (done that), this is a good, cheap insurance.
Samuel-Borris James | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For everyone stressing themselves for the best backup solution, I would recommend them all to go for Unitrends MSP as it works in the desired way and has many useful features like Encryption, incremental backups and backup logs and scheduling. It also provides backup management which is a very significant feature.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For a large data center with multiple servers, Unitrends Data Center Backup and Recovery does well. Deduplication works well. On the downside, the cost per megabyte compared to alternative backups is high. The user interface is complicated to use at first. Tech support needs to be called at times to learn functionality that changes between updates.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would or would not recommend depending on the environment. Same goes for a reseller. It would depend on the business needs. What I have in my location, might or might not work for another business. We have discussed this very topic in my Technology Networking group.
Score 8 out of 10
Vetted Review
ResellerIncentivized
Education is a great spot for Unitrends, larger companies with larger data sets are a great place for Unitrends to shine. Companies with multiple locations or those in need of offsite disaster recovery sites are another area where Unitrends shines. Setting up a disaster site is very easy and Unitrends assists in this setup.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Right now, I would say 7. I think this score is generous considering an issue that happened in their data center where they lost all of our cloud backups for a period of time because of a hardware error on their side. We were credited a year worth of storage costs back, but that could have been a big issue if we needed the data. If you have multiple servers/workstations you need to backup and you just want to set something that just overall works well and you don't have to baby sit very often, then Unitrends is a good choice. Although deployment was easy with agents when we first set it up we had to go back 2 months later and redo a whole bunch of backups and change the backup types because of long backup jobs never finishing or catching up. I think if the implementation team would have spent a little more time on the type of servers and what we were backing up this could have been avoided.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
It's a reasonable solution if cost is an issue and you're looking for ease of use. However, lack of support for Red Hat virtualization, the issues we've had with it not backing up files it says it backed up and the difficulty expanding an existing installation without buying an entire new appliance are becoming more trouble than it is worth.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you have on-site servers and want a reliable backup and recovery system, then Unitrends is very well suited to the task. Easy setup, easy configuration, and ease of maintenance make it a quality system to implement in your on site data center. The speed of the backups also make the system very expedient when it comes to the backups that it does of your servers and workstations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I would strongly recommend Unitrends based on its ability and ease of use and value. It is a professional, inexpensive backup product with good support. Fairly easy to set up and maintain. I like the hardware flexibility in using the virtual appliance as well as the cost savings. I feel it is well suited for mid to large size companies with 5 or more servers to back up.
Return to navigation