Skip to main content
TrustRadius
Unitrends

Unitrends

Overview

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Read more
Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
Continue reading
TrustRadius Insights
TrustRadius Insights
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Incremental backup identification (337)
    8.2
    82%
  • Instant recovery (289)
    8.0
    80%
  • Universal recovery (301)
    7.3
    73%
  • Deduplication and file compression (325)
    7.2
    72%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
Unitrends

Unitrends

N/A
Unavailable

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

7 people also want pricing

Alternatives Pricing

Veeam Data Platform

Veeam Data Platform

$428
per year per 5 instances
What is Veeam Data Platform?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

Carbonite Server

Carbonite Server

$800.04
per year
What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both…

Return to navigation

Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

7.8
Avg 8.1
Return to navigation

Product Details

What is Unitrends?

Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.

Additional features:

Ransomware Protection

Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.

Recovery Assurance

Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.

Monitoring & Support

Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.


Unitrends Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Unitrends Video

Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
 Show More

Unitrends Competitors

Unitrends Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish

Unitrends Downloadables

Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(635)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.

Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.

Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.

Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.

Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.

Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.

Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.

Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.

Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.

System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.

Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.

Users commonly recommend the following aspects of Unitrends Backup and Recovery:

  • Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
  • Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
  • Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.

Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.

Attribute Ratings

Reviews

(101-125 of 371)
Companies can't remove reviews or game the system. Here's why
March 29, 2021

I'd say this is the most reliable backup solution out there for a Windows Server environment.

Verified User
Manager in Information Technology
Civil Engineering Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I cannot think of a scenario where Unitrends Data Center Backup and Recovery is not an asset. I've run some of the top backup solutions available, and Unitrends Data Center Backup and Recovery is easier to set up and operate, faster, and more reliable. Online documentation is good and support is great. And licensing is perfect--so much better than all the rest.
March 29, 2021

Unitrends reliability is a must for IT pros.

Ernesto Garcia | TrustRadius Reviewer
Ernesto Garcia
Network Services Manager
EGCS (Computer & Network Security, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Unitrends devices as part of a disaster recovery plan are essential because of the Forever Cloud that allows you retrieve your data to another location and all it requires is access to the internet. In case that the on premise device is no longer working, the Forever Cloud is always available.
March 29, 2021

A product you can rely on

Dave King | TrustRadius Reviewer
Dave King
Director of IT
Preis PLC (Law Practice, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I believe it is best suited to backup an on-site data center environment. You can easily schedule and backup to local media or to the Unitrends Cloud. We use it to backup to an on-site NAS device. As for a scenario where it is less appropriate, although we are not doing this, I would suspect if you were backing up up a remote device over a WAN connection.
March 29, 2021

The best cloud backup, period.

Verified User
Technician in Information Technology
Legal Services Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I’ve used other software to back up our SQL server and the software was so intrusive we had to stop the SQL server to back up our large databases. Some days it would take more than 5 hours to backup which meant a lot of downtime. With Unitrends we no longer have to take any of our servers offline. This is a huge advantage of what we had before. No longer needing to take the VM offline also allows us to have more frequent backup and more reliable restores.
March 29, 2021

Unitrends brings the value, and the nerd too!

James Fry | TrustRadius Reviewer
James Fry
Director of IT
Martin Door Manufacturing (Building Materials, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Overall this is good software and when the crunch time comes, it works. That's definitely the most important, as a bunch of whiz bang features won't save you if it simply doesn't work. Their support is great, I have always had good experiences with them. The value was also really great, there is a lot included in a very fair price IMO. Couple of minor rough edges, but it's not things that will leave you in the cold.
March 29, 2021

Set It and Leave It = Happy!

Kelly Turner | TrustRadius Reviewer
Kelly Turner
Project Manager
ProBenefits, Inc. (Hospital & Health Care, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's great for an SMB like us because we don't need to have a full-time IT person maintaining it all of the time. Once it's configured properly, it just does its thing and sends me a confirmation report daily that its backup operations completed. Definitely good for our annual SOC audit as well.
March 28, 2021

Unitrends Backup Appliance is solid and useful

Verified User
Manager in Information Technology
Accounting Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
[Unitrends Data Center Backup and Recovery] is well suited to a situation where one person takes care of all IT issues and does not have a lot of time to spend ensuring backups are being done properly. It is also works well in a Vmware environment or a mixed environment of physical and virtual servers.
March 27, 2021

My Go To Solution for Backup Recovery and Peace of Mind

CT
Chris Thompson
IT Director
PEACE, Inc. (Non-profit Organization Management, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Works great for local backup solutions. We've had several instances over the years where we've recovered files that were accidentally deleted. We've also recovered files from a ransomware encryption attack. Completely voiding the issue where users only had to re-enter data from that morning.
March 27, 2021

Unitrends Backup is good but complicated

MM
Mike Musil
Service Manager
Boone & Darr, Inc. (Construction, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This works well for our relatively small office, as we backup less than a TB of data. It seems well suited for our needs, and I can see where it would also serve well on a much bigger scale. If you want a simple, easy to use interface, this product might be a little too complicated.
March 27, 2021

Unitrends Backup and Recovery is the top shelf!

Verified User
Director in Information Technology
Education Management Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Unitrends truly is a one-stop shop for backup and recovery. I cannot think of a backup/recovery scenario where Unitrends would not fit or would not be appropriate. Perhaps cost would be the only limiting factor. Although, Unitrends cost is very practical, there may be very small companies that would opt into less expensive options. But I would recommend it, even for those small companies, if their budget can afford it.
March 27, 2021

The best DRassS solution for the business

ARSHAD IQBAL | TrustRadius Reviewer
ARSHAD IQBAL
IT Manager
DR. REDDY'S LABORATORIES INC. (Pharmaceuticals, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Easy to use, creating and manage backup jobs. We had several cases where users shared files got deleted, crashed, and requested local IT to retrieve the data. The local IT team restored the files by using the File Level recovery and provided requested data on time to the concerned department. Similarly, the solution helped to retrieve files from the forever cloud which is more than 90 days old and wasn't available in the local appliance due to the backup retention.
March 26, 2021

Functions well in specific spaces

Verified User
Technician in Information Technology
Museums & Institutions Company, 51-200 employees
Score 5 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
Large customers with large amounts of data work [are] well-mainly for organizations that have non-complex environments. I find it overpriced for our smaller customers, like 3 and 5 user environments that have a lot of data but do not have the cash-flow to justify the Unitrends Data Center Backup and Recovery
backup software.
March 26, 2021

Great Product

Verified User
Manager in Information Technology
Business Supplies and Equipment Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
  • Hot availability is a great feature.
  • Disk to disk backup is a great feature.
  • The post sales support is awesome and the technical support to help you walk through setting up your environment was fantastic. I had a simple question for him and he called me back 3 minutes after sending an email.
March 26, 2021

Reliability.

Verified User
Engineer in Information Technology
Retail Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It’s very suited for pretty much all environments that need to not only have a good backup system, but detailed reporting, as well as hot and cold copy backups.
March 25, 2021

Simple but not easy

Verified User
Manager in Information Technology
Oil & Energy Company, 201-500 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Unitrends does a good job backing up servers from both a full image backup to specific files or folders. I don't think it works well with MS SQL Server backups out of the box. I experience issues with it correctly backing up the log files.
March 24, 2021

Unitrends, a great product if you're a VMWare/Hyper-V shop. If not, keep looking.

Verified User
Technician in Information Technology
Information Technology & Services Company, 501-1000 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you have a VMWare or Hyper-V shop, Unitrends will work great for you. They support hypervisor-level backups on these environments and they do work great (at least for Hyper-V, which is the only one of the two I have any experience with).

If, however, you are on any other hypervisor (especially Citrix Hypervisor), it would suit you better to find a different solution.
March 24, 2021

Unitrends, backing up your services and applications

Verified User
C-Level Executive in Information Technology
Non-profit Organization Management Company, 51-200 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Unitrends is well suited for the company that would like to have internal backups on their hardware, but would like to have ease of access. This does still require a virtual appliance to be installed somewhere and if you are trying to pair this with your own internal drives, it is inexpensive.
March 24, 2021

Unitrends for Education

JB
Joshua Blair
Network System Administrator
Massena Central School District (Education Management, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I feel like Unitrends could fit in well in many different scenarios except for extremely large backups - closer to the range of like Terabytes or Petabytes. It is very scalable and I feel it does very well in small environments.
March 22, 2021

Unitrends isn't our cup of tea, but could be yours.

Verified User
Engineer in Information Technology
Design Company, 51-200 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
As someone who has been in the industry for 23 years, I don't know how anyone can feel good about the Unitrends platform long term. The appliance itself just does not have our trust. Sales staff/most of the support engineers have been great. But for a small/medium business we do not have the manpower to babysit a product line like this.
March 21, 2021

Universal Backup Solution with Unitrends

Verified User
Employee in Information Technology
Hospital & Health Care Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Unitrends Data Center Backup and Recovery is best used for IT environments that need an on premise backup solution that can handle bare metal backups. This product will also integrate well into a solution for backing up physical infrastructure into the cloud quickly and the ability to restore your infrastructure in the cloud as well.
March 21, 2021

Unitrends Backup Appliance (You won't regret your purchase)

LA
Landon Allen
Director of Information Technology
Spencer Community School District (Education Management, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Unitrends [Data Center Backup and Recovery] is well suited for any business small or large that is looking for peace of mind that your data is being backed up both full and incrementally daily if not hourly. Education, business/corporate, this is a great appliance. If you are looking for something that has an easy-to-use and intuitive interface this s also a great product for you.
Return to navigation