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Upland PSA

Upland PSA

Overview

What is Upland PSA?

Upland PSA helps professional services teams grow their business.

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Learn from top reviewers

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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Details

What is Upland PSA?

Upland PSA is professional services automation software that helps services teams grow their business. Upland PSA is used by organizations to streamline business operations for time and expense management, resource management, project financials, and project management, to drive growth for the services they offer and deliver better results for clients.

Upland PSA gives users:
1) Complete system configuration: Automates workflows and approvals to match the way the business runs and make updates when needed.
2) Start with the essentials: Starts quickly with capabilities for time and expense management, resource management, project financials, and project management, with advanced features available when ready.
3) Expertise ready to help: Includes pre-designed or custom training to set teams up for success from Day 1.

Upland PSA Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Upland PSA helps professional services teams grow their business.

Upland PSA starts at $15.

Abak 360, Certinia PS Cloud, and OpenAir PSA are common alternatives for Upland PSA.

The most common users of Upland PSA are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-1 of 1)

Is Tenrox Worth It? Read more to find out.

Rating: 9 out of 10
April 04, 2014
Vetted Review
Verified User
Upland PSA
2 years of experience
Tenrox is being used to track hours on project plans, and it syncs with Microsoft Project. The Project Management, Development, and Quality Assurance Teams input their hours worked on a certain task into the Tenrox website. Once hours are entered, Microsoft Project is updated in an instant when Updating via the Tenrox Add-In on Microsoft Project. This product works with ease, as long as the users are set-up and are under the right tasks and have the appropriate time frame then Tenrox works like a charm.
  • Tenrox synchronizes well with Microsoft Project. There is a seamless connection between both products.
  • The Tenrox website is easy to use and is very simple. This leaves room for little error when inputting your time spent on tasks.
  • Tenrox is easy to pick up, and you can train someone in less than 5 minutes. The learning curve is minimal so it is not hard to implement.
Cons
  • Integration with Salesforce would be nice. It looks like this product exists, but is not a part of the Tenrox product that I am using. It would be nice if this were a default feature.
  • I believe the web portal takes up too much screen real estate, and it would be cool if it was configurable to lower the resolution for smaller screens.
  • An overview on who is assigned to what task that can be seen via the Tenrox portal would be perfect. Sometimes I am not sure what dates the developers put their times in. However, this is something that the Tenrox admin here can see, so maybe it is configurable for all users to see.
Tenrox works great for our Project Management team and it is well suited when being used in conjunction with Microsoft Project. For the way Tenrox works in our case, it may not be as useful for Project Management departments that do not use Microsoft Project, or different departments within an organization.
  • Tenrox helps us focus on the goal of completing and finalizing a project. It helps us keep track of the full project with the end in mind.
  • For the Finance team, it helps us price our products, because they can see how many hours are spent on certain tasks or types of products which can give us a competitive advantage in our sector.
  • Employee focus is key, we know what needs to be done, who needs to do it, and how many hours they should spend on it.
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
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