Upserve POS (formerly Breadcrumb) Reviews

28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-9 of 9)

Jamie Cunningham | TrustRadius Reviewer
August 22, 2019

Upserve Is A Step Up For Any Restaurant!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Seriously, if I could give a 12 rating I would. Upserve support is 24/7 and completely free. No extra fees on evenings or weekends and they are fast. You can actually start a chat support straight from your ipad screen. 90% of our support issues have been solved in just a few minutes from the chat screen.

That said, I prefer the phone. Calling into Upserve support is just as easy and everyone is always friendly and fast.
Read Jamie Cunningham's full review

Upserve POS (formerly Breadcrumb) Scorecard Summary

About Upserve POS (formerly Breadcrumb)

Upserve POS, formerly Breadcrumb, is a restaurant point-of-sale solution. The vendor describes it as easy to implement, with personalized onboarding, a dedicated success manager, and professional on-site installation, with 24/7/365 U.S. based in-house support team. Features include a training mode, check split, item hold, and more.


The product includes features for online ordering, table management, restaurant management, inventory, and customer management. Upserve POS also integrates with dozens of companies like GrubHub, Rezi, and Tock.

Upserve POS (formerly Breadcrumb) Features

Has featureOnline Ordering
Has featureSplit Items and Checks
Has featureTransfer Check to Another Server
Has featureVoid / Comp
Has featureTraining Mode
Has featureEMV
Has featureInventory
Has featureEmployee Scheduling
Has featureTableside Payments

Upserve POS (formerly Breadcrumb) Screenshots

Upserve POS (formerly Breadcrumb) Competitors

Aloha POS, TouchBistro, Toast Point of Sale, Oracle Hospitality (formerly MICROS)

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Core$60per month per terminal
Pro$50per month per terminal

Our Core plan starts at $59 per month. This plan includes Payments Processing + EMV, Sales & Labor Reporting, Marketing Insights, Mobile App, Employee Scheduling, and Inventory and Online Ordering for an additional fee. Our Pro Plan starts at $199 with the first terminal free. This plan includes all core features, along with Menu Optimization, Server Performance, Loyalty, and Inventory and Online Ordering are included. Our Enterprise Plan starts at $359. This includes all the features of Pro, along with a dedicated success manager, custom reporting, and Data API Access.

Upserve POS (formerly Breadcrumb) Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Upserve POS (formerly Breadcrumb) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:United States
Supported Languages: English