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Airship

Airship
Formerly Urban Airship

Overview

What is Airship?

Airship is a mobile app experience platform that helps brands optimize the mobile app lifecycle from discovery to loyalty while driving customer value, inside and outside the app. Airship powers cross-channel journeys, experimentation, no-code experiences & App Store Optimization.

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Pricing

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What is Airship?

Airship is a mobile app experience platform that helps brands optimize the mobile app lifecycle from discovery to loyalty while driving customer value, inside and outside the app. Airship powers cross-channel journeys, experimentation, no-code experiences & App Store Optimization.

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  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Airship?

Mobile app customers are 3x more valuable than non-app customers on average. Airship, the mobile app experience company, enables brands to capture that value.



Airship App Experience Platform

The Airship platform provides an end-to-end solution for capturing value across the entire customer app lifecycle — from acquisition and activation to engagement and loyalty. It starts with Airship's app store optimization (ASO) solutions promoting app discovery and downloads. Then Airship's unified cross-channel journey orchestration, intelligent content creation, and experimentation solutions allow app teams to bridge inside-the-app experiences with outside-the-app messaging to capture customer value everywhere. Marketers and product managers get work done in minutes instead of months with Airship's no-code native app experience editor — bypassing developer support and app updates.


Airship Customers

From world-leading brands to up-and-coming innovators, Airship customers like Chipotle, The Home Depot, Air France, NBCUniversal, Allstate, and Vodafone understand two important things: the huge value potential of mobile apps and what it takes to capture that value.


Airship Features

  • Supported: Push Notifications
  • Supported: In-App Messaging
  • Supported: In-App Messaging: Scenes
  • Supported: In-App Messaging: Surveys
  • Supported: In-App Messaging: Stories
  • Supported: Message Center
  • Supported: Preference Center
  • Supported: iOS Live Activities & Android Live Updates
  • Supported: App Store Optimization (ASO)
  • Supported: Enterprise-grade Email
  • Supported: Two-way SMS
  • Supported: Web Notifications
  • Supported: Mobile Wallet
  • Supported: Open Channel
  • Supported: App Experience Editor
  • Supported: Cross-Channel Journeys
  • Supported: Segmentation
  • Supported: Unified Channel Coordination
  • Supported: Contact Management
  • Supported: Personalization
  • Supported: A/B and Multivariate Testing for Messaging, Journeys, App Store Optimization and Feature Flags
  • Supported: Dynamic Experimentation
  • Supported: Generative & Predictive AI
  • Supported: Performance Analytics
  • Supported: Real-Time Data Streaming
  • Supported: Open & Flexible APIs
  • Supported: Partner Integration Recipes

Airship Screenshots

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Airship Video

Airship Mobile App Solutions

Airship Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal - AMER, EMEA & APAC
Supported LanguagesEnglish

Frequently Asked Questions

Airship is a mobile app experience platform that helps brands optimize the mobile app lifecycle from discovery to loyalty while driving customer value, inside and outside the app. Airship powers cross-channel journeys, experimentation, no-code experiences & App Store Optimization.

Braze, MoEngage, and CleverTap are common alternatives for Airship.

The most common users of Airship are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(30)

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
September 28, 2023

Airship [Mostly] Soars

Score 8 out of 10
Vetted Review
Verified User
Incentivized
At NBC Local we use Airship's API to power our internal push dashboard in WordPress. This is used by digital producers to send news pushes. We pull Airship push analytics into DOMO, our internal data dashboard.
As an Audience Retention Manager, I use Airship to send re-engagement pushes, using Airship's predictive churn functionality. I also check cohorts in PA for retention data.
Kailash Nagarajan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We at Vodafone use Airship in our Product to send Push notifications to customers to engage with our App. We use customer segmentation, and different criteria to send condition based notifications for customer engagement.
Although trivial currently, this is a very important use-case to let us know about how the customer use our product.
Carolin Wichmann | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With the momox app, users can easily and quickly sell their second hand books & media and fashion to us. We use Airship to send campaign & content push messages, as well as push automations (with and without voucher - generic and personalized) and setup in-app messages. Target is to get loyal customers who sell regularly over our platform.
Firman Syamsudin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Targeting customers for our marketing communications is essential and becoming more important when you have quite a big amount of things to share with them. you can not just do a mass blast of all your communications to each and every one of your users. selecting the right customers to receive the suitable communications such as promotions, new partnerships, fresh information need to be communicated with customers who are likely to be interested in receiving them, and in the end act upon those messages. Airship helps me a lot in selecting who to send the messages to, when to send it, and even how to better communicate with variety groups of customers. because no matter how we wanted them to be uniform, they are each a different human being with their own perceptions and way of thinking. using Airship as a tool to help us communicate our messages to our customers has been quite easy and enables us to have a better focus on how to adapt and improve the way we communicate things.
Score 7 out of 10
Vetted Review
Verified User
We have integrated many different Push platforms into our client's mobile apps, and Airship is the most tried and true in my eyes. It effectively allows our clients to send automated and segmented Push notifications to their users in a an accurate and timely manner, and the development required for to integrate Airship is straightforward. We have even worked directly with the Airship team to implement a custom solution for one of our client's needs.
Brian L. Clark | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Urban Airship for push notifications on breaking news stories. It's used by a few members of our editorial staff. When news breaks and we get a story on our site, we send out the push notifications to bring readers back to our content. It helps drive traffic and engagement.
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