User Replay is Great!
- Identifying an issue and quickly understanding what the financial impact is
- Seeing how users use and interact with your site, by device
- Reporting on custom events
- Quickly finding a session and replaying it, to watch it back.
Cons
- Having confidence in the reports/numbers it pulls
- No function to email out weekly/monthly reports.
- Insights are sometimes difficult to extract
- Confirmed our low basket abandonment