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UserReplay (discontinued)

UserReplay (discontinued)

Overview

What is UserReplay (discontinued)?

UserReplay was a usability testing tool for websites, web forms, and web applications. It has been discontinued.

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Pricing

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What is UserReplay (discontinued)?

UserReplay was a usability testing tool for websites, web forms, and web applications. It has been discontinued.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

UserReplay: Product Demo Video

YouTube
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Product Details

What is UserReplay (discontinued)?

UserReplay was a usability testing tool for websites, web forms, and web applications. It has been discontinued.

UserReplay (discontinued) Features

  • Supported: Event-based Analytics
  • Supported: Session Replay
  • Supported: Monetization and Conversion Analysis
  • Supported: Customer Experience Scoring
  • Supported: Form Analytics
  • Supported: Real Time Dashboards and Alerts

UserReplay (discontinued) Screenshots

Screenshot of The real-time dashboard provides a single view where you can get instant visibility of alarming trends. In addition, UserReplay will send you email alerts when KPIs fall outside of their normal range.Screenshot of When conversion issues are discovered, the next question will be “what is the impact of this issue on our business?” UserReplay’s unique monetization analysis provides immediate insight into the real financial impact of issues and allows easy prioritization of resolutions.

UserReplay (discontinued) Video

Capture, analyze and monetize your customers' experiences on your website.

UserReplay (discontinued) Integrations

UserReplay (discontinued) Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesUnited States, Canada, Mexico, United Kingdom, France, Germany, Spain, Portugal, Italy, Ireland, Belgium, Denmark, Norway, Sweden, Finland, Switzerland, Austria
Supported LanguagesEnglish

UserReplay (discontinued) Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews From Top Reviewers

(1-1 of 1)

User Replay is Great!

Rating: 9 out of 10
March 30, 2018
CW
Vetted Review
Verified User
UserReplay (discontinued)
1 year of experience
We currently use UserReplay within the marketing and UX teams, primarily to identify technical/site issues, struggle, and UX. We have recently seen value in opening up UserReplay to other departments, such as Customer Services and Dev.
  • Identifying an issue and quickly understanding what the financial impact is
  • Seeing how users use and interact with your site, by device
  • Reporting on custom events
  • Quickly finding a session and replaying it, to watch it back.
Cons
  • Having confidence in the reports/numbers it pulls
  • No function to email out weekly/monthly reports.
  • Insights are sometimes difficult to extract
Great for online businesses who are well established and want to refine their UX/site performance.
  • Confirmed our low basket abandonment
Very well, a similar but different system
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