Overview
What is Varicent?
From quotas to sales and compensation, Varicent helps revenue leaders in enterprise organizations chart a more effective, connected path to revenue by providing vital data, insights, and sales go-to-market planning tools.
Varicent's masterpiece
My Incentive Performance Review
Varicent - Sales Performance Management.
ICM Review
Making work easy.
Decent Partner in the ICM Space
Usability of Varicent
Flexible but use it for what it is designed to do!
Successful 10 year partnership with Varicent
Onboarding Varicent
Good data in, good payroll out.
Varicent not worth the expense or hassle
Overall Varicent Satisfaction
Good Value Incentive Compensation System, Highly Customizable!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Complex sales crediting (48)7.575%
- Sales compensation process automation (52)7.373%
- Sales compensation plan creation (48)7.373%
- Sales compensation dashboards & forecasting (47)6.666%
Reviewer Pros & Cons
Pricing
What is Varicent?
From quotas to sales and compensation, Varicent helps revenue leaders in enterprise organizations chart a more effective, connected path to revenue by providing vital data, insights, and sales go-to-market planning tools.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Visdum?
Visdum is a Sales Compensation System built to help companies manage and optimize sales incentives, to produce a motivated sales team. Visdum is a no-code SaaS platform that allows companies to design and automate any compensation plan, with the flexibility to add SPIFFs, Bonuses, and Kickers.…
Product Demos
Interactive Product Tours of Varicent Solutions | Varicent
Features
Sales ICM
Features around incentive compensation management for sales
- 7.3Sales compensation plan creation(48) Ratings
Easy for Sales to create incentive compensation plans without IT assistance.
- 7.5Complex sales crediting(48) Ratings
Users can set up complex crediting chains to attribute credit for sales to multiple tiers of employees and/or partners.
- 7.3Sales compensation process automation(52) Ratings
Automates processes related to sales compensation, like incentive and quota plans, approvals, dispute resolution, payroll processing, etc.
- 6.5Incentive auditing/regulation compliance(46) Ratings
Internal workflow and tracking elements create an audit trail and help ensure regulatory compliance.
- 6.6Sales compensation dashboards & forecasting(47) Ratings
Analytics tools give sales ops managers and/or reps a view into sales performance in terms of sales vs. quotas, as well as earnings so far and projected payouts. May include competitive stats.
- 6.5Incentive modeling(43) Ratings
Includes a sandbox or testing environment for users to explore what-if scenarios and develop incentive compensation strategies.
- 6.5Agile incentive strategy(38) Ratings
Incentive plans are flexible; users can create and adjust compensation plans and incentive rules in order to strategically adapt to changes in sales performance/the marketplace/corporate goals.
- 6.5ICM mobile visibility(32) Ratings
Real-time reports about sales performance and compensation are accessible on mobile devices; may also allow managers to update plans and/or reps to submit questions, disputes, etc.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Varicent?
Varicent is a SaaS company that helps businesses fuel growth. Its suite of solutions support a company’s revenue journey, from results-driven planning and predictability to growth. Varicent helps companies worldwide to set smarter goals and territories to maximize revenue potential. Varicent enables teams with AI-driven insights to make better decisions and outdo previous performance, and to create incentive strategies that motivate the right behaviors to achieve revenue goals. To learn more about Varicent, visit www.Varicent.com.
Varicent, Varicent and design, and Symon are trademarks or registered trademarks of Varicent in the USA, Canada, and other countries.
Varicent Features
Sales ICM Features
- Supported: Sales compensation plan creation
- Supported: Complex sales crediting
- Supported: Sales compensation process automation
- Supported: Incentive auditing/regulation compliance
- Supported: Sales compensation dashboards & forecasting
- Supported: Incentive modeling
- Supported: Agile incentive strategy
- Supported: ICM mobile visibility
Additional Features
- Supported: Incentive plan management
- Supported: Sales events and eligibility management
- Supported: Modeling
- Supported: Assignments
- Supported: Data integration
- Supported: Dashboards and reporting
- Supported: Post pay management
- Supported: Workflows
- Supported: Analytics
- Supported: Pay data integration
Varicent Screenshots
Varicent Video
Varicent Integrations
- Salesforce Sales Cloud
- ERP
- CRM
- HCM
- Point-of-sale
Varicent Competitors
Varicent Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Countries | Global |
Supported Languages | Chinese-simplified, Chinese-traditional, Dutch, English, French, German, Japanese, Italian, Korean, Portuguese (Brazil), Spanish, Swedish, Turkish, Polish |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(124)Attribute Ratings
- 9.1Likelihood to Renew15 ratings
- 5.2Availability3 ratings
- 5.8Performance3 ratings
- 7.2Usability59 ratings
- 6.8Support Rating6 ratings
- 7.7Online Training2 ratings
- 7.7In-Person Training2 ratings
- 6.8Implementation Rating6 ratings
- 5.2Configurability3 ratings
- 6.8Product Scalability58 ratings
- 4.3Ease of integration3 ratings
- 5.9Vendor pre-sale3 ratings
- 5.9Vendor post-sale3 ratings
Reviews
(26-50 of 67)- Tracking progress
- Pay management
- Accuracy
- Could update faster
- Needs to show compensation per sale
- Saves info for easier access
Great experience!
- A solid system which is free of bugs and the flexibility it provides to make changes
- Great support (multiple channels of support, i.e. Relationship Manager, Customer and Tech Support, Expert Session)
- Education and Training Program
- There is not much to dislike, but if I have to - there is more that they can do with training and education programs
- Making it more user-friendly. Tools are complex to use and there is a learning curve to it - they have kept on improving upon this. So, I would say keep up the good work!
Data Transparency
- Customer service
- Agility
- Good work tools
- Customer service in other languages, for example Spanish
Sales Performance Management -- Varicent
- Automation of processes are smooth.
- Linking with external tools is easy.
- Making of calculations, presenter reports requires very less training.
- As [the] model gets more and more transactional data, the calculation time increases. This should/can be handled internally with better model optimization.
- Migrating from one env to other sometimes is challenging. There can be better 'Alerts' or 'Explanation' provided to handle it or at least to give a hint of the error.
- For managers viewing their rep's report, the access part can be made easier. It should be linked to Payee hierarchy and access can be done automatically.
Varicent ICM works for us. Recommended!
- Flexibility
- Data Volumes
- Varicent Support
- Product Development
- Running a block of calculations - instead of only individual or whole model
- Independent identification of fragmentation, etc. issues with calcs/tables
Great product without limits
- Calculate commissions
- Keep track of the history of the calculation for legal purpose
- Restitution of the data for front end users
- Flexibility of the tool that allows us to do pretty much everything we can
- Frequent new release of the tool that brings enhancements, new features
- Complete admin functionalities
- Reports are still quite rigid
- Reports are not very user friendly
- Some features in the admin are not well optimized (browsing [through] components, searching for dependencies)
Powerfull, Flexible SPM environment, delivered by a passionate team of professionals
- Flexibility - Varicent is not template based. You can implement the model specifically for your organisation.
- Scalability - Since it is not stick to templates you are able to expand the model for other domains as well.
- Reporting - Several ways of reporting are possible and each has their own benefit/purpose.
- Strong/Powerfull Calculation Engine delivering fast results/speed to insight
- User Interface is minimized to what you need and is not showing off all the functions it can "also" do
- Strong audittrail
- Appears to be almost unlimited in what you are able to create
- Workflow Management works fine, but it is not on same "level" with rest of product.
- Inquiry Mangement works fine, but it is not on same "level" with rest of product.
- Locking data of previous comp runs
- Scheduler jobs
- Auditing
- Workflow processing
- Good user interface
- Hard to build complex queries with locked functions.
- Hard to integrate with other solutions because of lack of API interface.
- Hard to design data base model since its not a relational database.
Flexible plan design with support from the experts
- Customer service cares about the customer's needs.
- The ability to design flexible plans and calculations that allow plan changes through user-provided configuration data.
- The ability to consistently communicate with user base about current and future development.
- The fast pace of development does not always allow for an appropriate amount of regression testing.
Varicent Review
- It is very useful when you have complex data and incentive rules.
- Has a high degree of flexibility in table and calculation building.
- Has a robust audit trail.
- The standard presenter reports need some work, especially on the visualization part.
- Workflow functionality and navigation are still a bit cumbersome for users.
- The application needs some ramp-up time for new administrators due to the high volume of tables and interdependencies.
Varicent Incentive Compensation Management review!
- Excellent business consultants.
- Allows great customization.
- As I am new to compensation, it took me a while to understand some of the logic.
- Would like to be able to total values within the view of records vs having to export to Excel.
- Increased functionality for Inquiries in reports.
Eye on a new comer on Varicent's software
- fairly customizable
- good integration with other internal services
- knowledgeable varicent team
- Still running with old tech
- The customization capabilities often means complexity
Great tools if used for its purpose
- Ability to implement complex functional rules
- Great autonomy to design our own solution
- Good performances with large volume of data
- Real time calculation
- User interface (in our implementation) could look better
Great team
- Good 24-hour support
- Experts on the logic of complex calculations
- The tool itself is very stable
- Modification of a complex calculation after being in PROD that does not cause regression issues (documentation for future changes)
- Experts that build the model that is assigned to other projects (losing knowledge)
- Varicent's monthly window of change impacting a client's application because it is not in their windows to change
Best suited for organizations that have all the raw data coming in from one source
Less suited for organization that would have multiple feeds that Varicent Incentive Compensation Management would need to get before going in the logic
Incentive Compensation Management
- Custom calculation functionality
- Audit tracking
- Portal capabilities
- Report creation is very difficult
- Effective dating on territories
- Calculation run times too long
Following business problems are addressed by Varicent ICM in my organization:-
- One-stop solution related to all sales commission queries via inquiry module
- ICM Simplicity and Robustness allows to implement complex business requirement as part of yearly commission plan strategy changes with ease
- Helps define sales targets as part of yearly target planning excercise
- Discovery Dashboard feature caters high level commission information to management to watch-out for deviations and behavioural trends in commission plan for its timely check and future improvement
- Easy Calc build method to implement complex business logic like , ew component quota management, component credits, attainment, payout factor and finally payouts
- Implementation of new component : ACV-GAM and IBR-GAM implemented in 2020 covers all detailed above
- Ease of building and editing Presenter reports with vast features for report customization
- like Commission Summary Statement for Payees and Partners
- New features like Discovery Dashboard, Symon AI, Health Dashboard enhanced overall product scalability and usage
- Regular customer interaction from Varicent Customer Success Manager wherein customer is updated on new product offerings, supports on bundled features usage like data purging, webinars and issue resolution if any in particular
- Always prompt ticket response from Varicent Support towards ticket resolution
- Ask Expert Time feature allows customer to interact with Varicent Representative directly on guidance required on implementation or understanding Varicent features
- To add multiple clacs in one-shot for index rebuild operation in Scheduler
- Currently, option allows adding one calc/table at a time
- In health Dashboard, if clacs and tables should also reflect current index fragmentation level so that timely actions can be taken on model health
- More visually appearing feature could be added in Presenter Report for designing like smooth headers row, or shade feature, different fore-colour for different at attributes or tuples level, grouping and un-grouping records on attribute values etc.
- To incorporate facility to migrate maintenance plan (index regenerate/rebuild) created within Scheduler in one model to migrate to other models
Bundled features make implementing business requirement very simple and yet scalable
Quota and Territory Management
Scheduler Jobs, Saved Imports and Saved Publication
Scenarios where it is less appropriate:-
Nothing encountered till now
Why I use Varicent ICM.
- Very flexible tool
- Reliable cloud-based tool (nearly no downtime in 10 years)
- Great support team
- Training staff to develop compensation plan is a bit tricky
- Reporting capability can be improved
- Processing quite slow when you process massive amount of data points
ICM, an interesting, living tool
- The tool is flexible.
- During the last year, many features have been implemented.
- The customer can propose features to implement.
- The customer relation is great.
- Deployment (we are still far from devops philosophy).
- Many new features on Reports during the last year, but it still needs some improvement.
- Lack of metric.
- Difficult to analyze problems (no query tool in multi tenant server).
Satisfaction!!!!
- Varicent provides us with support on three levels: Development is set up of different dashboards for the network and the payroll service: on this point we rely on our consultant (Seybel) who provides us with support and expertise.
- Active participation in various new features such as symon.
- A support and active listening through Gwenaelle
- Have support contacts who master the French language
- Easy of use
- Ergonomics
- Multitude of business use cases possible to implement
- The possiblity of triggering tasks in the scheduler from a table
- Delete locked tables or calculations
Well suited: We have a business case that allows a manager to evaluate their collaborators--this business case is frequently used and performs well.
Less appropriate: We would like to have the possibility to schedule the activations of tasks from a table. For example, if my today's date is between column A and B, I want to activate this task from our scheduler.
Amazing Incentive Compensation Product
It allows managers to review and approve bonuses with an audit trail. It allows payees to access their bonus at any time remotely.
It also provides automated analytical reports.
- Analytical reports.
- Compensation reports accessible on mobile devices.
- Data Discovery reporting.
- Personalizing reports.
It also provides automated analytical reports which can be amended to cater for the metrics required.
It can be made easier to design analytical reports, and have process guides within the system.
Varicent - A good product with huge potential
- Flexible Design - a lot of freedom to the developer
- In-Built Reporting tool - Presenter Reports
- Easy to manage Data Structure
- Decent reporting capabilities
- Workflow Management
- Query Management
- Flexibility in Report Development
- What - if analysis
2. Might be a challenge where a huge data set needs to get processed. In that case, user has to go for add-on services like PPO offering.
Varicent User friendly software
- User friendly Admin client
- Easy accessible Payeeweb
- Not very much complicated Calcs and reporting designs
- Error log
- Troubleshooting
- Payee web Display mechanism , more user friendly
Designing is simple and not more complicated.
Was an incentive to use this tool.
- Robust database capabilities
- Ease of use
- Very short learning curve for developers
- Reporting is a weakness, due to lack of features
- Performance dashboards are lackluster and severely limited for major use
- Workflow is also quite restrictive and not easily adaptable to business needs
Powerful Incentive Compensation Tool
- Ability to do the backdated changes for the months which are locked to compute the amount accurately
- Inquiry management features helps to track the sales inquiries timely and within SLA
- Scenario creation for Simulating the data so that we don't need to create the complete calc or run a parallel model
- Enhanced reporting features and ability to easy customization of reports
- Selection criteria level has some limitation while raising the inquiries, it will be good to have if we have multiple level selection joined together
- V9 was having the ability to sideshow the tables while in V10 we need to open it in different tab
- Health dashboard suggest which calc has problem, if it also recommend way to optimize the calc will be really helpful