Veeam Backup & Replication Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
575 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.0 out of 100

Do you work for this company? Learn how we help vendors

TrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-16 of 16)

Companies can't remove reviews or game the system. Here's why.
December 29, 2020
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Support Rating

5
Support is amazing when they get to it or you get the right people on it.
Read this authenticated review
April 28, 2020
Diego Gamez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

7
Veeam support is good and the Net Promoter Score of +70 says so. However, in many cases the problems come from the hypervisor side or generation of snapshots that do not depend on Veeam and can corrupt the backup data. In general, the Veeam support does a good follow-up until determining the root problem and proceeding with the necessary remediation.
Read Diego Gamez's full review
December 16, 2019
Pradeep Kabbur | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
Support has good knowledge about the product, and they help us in time whenever required. We have solved lot of critical situations where we could not get the details of the issues.
Read Pradeep Kabbur's full review
August 03, 2019
Guillermo Villamizar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
Even though the price of the support for Veeam Backup & Replication could be a little expensive, you really get what you are paying for. The support team is really well trained and mostly they will get to the root of the issue really fast and will always try their best to resolve your issue ASAP.
Read Guillermo Villamizar's full review
August 02, 2019
Robert Paul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Veeam has a pretty decent knowledgebase with articles relevant to all sorts of possible issues (I'v eonly had a few). There's also a forum with searchable answers. Beyond that, submitting a ticket or calling support is easy and they're prompt. We had a licensing issue once and they helped us resolve it within a few hours, even though it wasn't strictly critical.
Read Robert Paul's full review
September 18, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.
Read this authenticated review
October 06, 2015
Alec Larson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
When I needed support I was able to call and get assistance from a live person very quickly. They were very helpful with all aspects of the software from installation and configuration issues to recovery and everyday maintenance issues.
Read Alec Larson's full review

Feature Scorecard Summary

Universal recovery (141)
8.6
Live recovery (151)
8.7
Recovery verification (153)
8.8
Business application protection (140)
8.8
Multiple backup destinations (164)
8.9
Incremental backup identification (170)
8.9
Backup to the cloud (106)
8.2
Deduplication and file compression (158)
8.6
Snapshots (147)
8.9
Flexible deployment (136)
8.7
Management dashboard (23)
8.1
Platform support (140)
8.7
Retention options (142)
8.8
Encryption (121)
8.6

What is Veeam Backup & Replication?

Veeam Backup & Replication is a complete backup and disaster recovery solution that is hardware and cloud agnostic. It aims to help businesses achieve comprehensive data protection for ALL workloads — including virtual, physical and cloud-based workloads. With a single console, the vendor aims to help users achieve fast, flexible and reliable backup, recovery and replication of all applications and data.

Backup capabilities
  • Fast, reliable application-aware, image-based backups
  • Unlimited capacity and cost savings for long-term data retention on object storage with new Veeam Cloud Tier
  • Enterprise application support for NEW Veeam Plug-ins for SAP HANA and Oracle RMAN

Replication capabilities
  • Advanced replication and failover for Disaster Recovery
  • Built-in WAN Acceleration to get backups and replicas off site fast
  • Fully-integrated, cloud-based DR replication and fast, secure cloud backup with Veeam Cloud Connect through a service provider

Recovery capabilities
  • Recover individual files easily with Instant VM and File-level Recovery
  • Easy portability and recovery to AWS, Azure and Azure Stack with NEW Veeam Cloud Mobility
  • Fast, item-level and application recovery for Microsoft Exchange, SharePoint, Active Directory, and SQL Server and Oracle

Veeam Backup & Replication Features

Data Center Backup Features

Has featureUniversal recovery
Has featureLive recovery
Has featureRecovery verification
Has featureBusiness application protection
Has featureMultiple backup destinations
Has featureIncremental backup identification
Has featureBackup to the cloud
Has featureDeduplication and file compression
Has featureSnapshots
Has featureFlexible deployment
Has featurePlatform support
Has featureRetention options
Has featureEncryption

Veeam Backup & Replication Screenshots

Veeam Backup & Replication Video

Join Veeam SE for an in-depth technical deep dive into the architecture and engineering of Veeam Backup & Replication. Learn how to protect your virtual workloads with Veeam Availability Suite by diving into the deployment and technical details of components that allow Veeam Backup & Replication to meet recovery service level objectives of less than 15 minutes for ALL applications and data. Find answers to burning questions around how it works.

Veeam Backup & Replication Downloadables

Veeam Backup & Replication Integrations

Microsoft Exchange, Microsoft SQL Server, SAP HANA, NetApp FAS series, Pure Storage FlashArray, Cisco HyperFlex, Microsoft SharePoint, Microsoft Active Directory, Oracle, NetApp FlexArray (V-Series), NetApp Data ONTAP Edg, IBM N-series, HPE 3PAR, HPE StoreVirtual, Nimble Storage AFA, Nimble Storage CSS, Dell EMC

Veeam Backup & Replication Competitors

Acronis Cyber Backup, Commvault Complete Backup & Recovery, Veritas Backup Exec and NetBackup, Rubrik Cloud Data Management, Cohesity DataProtect, Dell EMC

Veeam Backup & Replication Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Backup Essentials$400per year
Backup & ReplicationContact sales team
Availability SuiteContact sales team

Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.

Veeam Backup & Replication Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
10%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
40%

Veeam Backup & Replication Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email

Veeam Backup & Replication Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Languages: English