Verint Messaging (formerly Conversocial) is a social customer service software that enables companies to engage in large volumes of social media conversations with their customers. The cloud-based software combines intelligent prioritization with team management workflows to enable companies to…
Offerings
Does not haveFree Trial
Does not haveFree/Freemium Version
HasPremium Consulting/Integration Services
Entry-level set up fee?
Setup fee optional
Would you like us to let the vendor know that you want pricing?
3 people want pricing too
Verint Messaging Alternatives Pricing
The following is a quick overview of editions offered by other software in similar categories
Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.
Brandwatch, from Cision (acquired February 2021) is an enterprise social intelligence platform that is designed to allow brands to listen and analyze online conversation to extract meaningful insights, inform their business decisions and understand more about the return on their marketing spend.
Sysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform.
Pricing model is very transparent. Not much special negotiation - competitively priced from the outset. … Improved loyalty/retention
Improved social sentiment
Cost savings by addressing issues before they hit call center/email 10