About TrustRadius Scoring
Score 8.4 out of 100


Recent Reviews

Makes Job Simpler!

8 out of 10
January 23, 2020
We are using this program as a video conference system. Being a remote employee this has become an absolute need for me to log in and …
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Vidyo Review

7 out of 10
April 05, 2018
In my company (a telecom company) we use Vidyo every day. We have offices in Chile, Peru, and Colombia. It helps us reduce travel costs. …
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vidyo partner

7 out of 10
April 28, 2017
Vidyo is an integral part of our company. We resell Vidyo to corporations. What sets Vidyo aside from the competition is its encoding and …
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Popular Features

View all 17 features
  • High quality video (10)
  • High quality audio (10)
  • Meeting initiation (10)
  • Desktop sharing (10)

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Vidyo, and make your voice heard!


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What is Vidyo?

From Enghouse Systems, Vidyo is a web conferencing platform that features video calling and instant chat capabilities. The platform integrates with most environments, networks, and devices.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Zoom?

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Features Scorecard

Performance & Compatibility of Online Events Software


Screen Sharing


Online Meetings / Events


Online Events Collaboration


Online Events Security


Product Details

What is Vidyo?

Vidyo allows you to embed real-time video into digital communications. According to the vendor, millions of people around the world connect visually every day through Vidyo’s secure, scalable technology and cloud-based services. The platform integrates with virtually any application environment, network, and device, and aims to deliver the highest quality experiences that strengthen teams, build trust, solidify relationships and improve quality of life for everyone.

Vidyo Competitors

  • Zoom
  • Skype for Business (formerly Lync)

Vidyo Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

From Enghouse Systems, Vidyo is a web conferencing platform that features video calling and instant chat capabilities. The platform integrates with most environments, networks, and devices.

Zoom are common alternatives for Vidyo.

Reviewers rate Mobile support highest, with a score of 9.5.

The most common users of Vidyo are from Enterprises (1,001+ employees) and the Telecommunications industry.


View all alternatives

Reviews and Ratings




(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
John Pavarini | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Ease of giving access to outside users via direct email link. Send out a public or private (permanent or temporary) link that provides access to the room to anyone They simply click the link to first download the desktop or mobile version based on device. Then they use that very same link to immediately join the room.
  • No hassle of setting up and verifying accounts as you do with others. Almost no technical problems of having to allow the application to access microphone or camera - common issue with Skype in my experience.
  • Most importantly, it's secure as you want it to be. No worries about information sharing, leaking, and Vidyo give great ability to share your screen, take control, and display documents.
  • More updates. Unless these are being implemented under the radar I don't personally see much communication around bug or network fixes.
  • As with most telehealth technology it's improving rapidly, but still not perfect. Speaking on medical provider’s behalf they still don't love some of the tools and how they feed through Vidyo - sound quality, consistency of tools, etc.
  • Only real trouble I've seen is when people attempt to call into it like a conference line. Should be utilized for video conferencing only, but improvement could be made for a fully functioning conferencing tool.
Zee Gimon | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
  • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
  • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
  • Google Chrome hates Vidyo (it feels like that, anyway). There is a special plug-in that you have to install, but the Vidyo website doesn't always catch the fact that you've installed the plug-in and keeps asking... or just ignores you (while you're running around in panic because you're missing the lecture).
  • Safari works fine most of the time, but I had a couple of times when I would login to the session I was supposed to attend... no one would be in the "room"... so I'd get suspicious and re-login to the very same session... and TA DA, the lecture has been going on without me (because I signed in too early, before the teacher did - that was my guess).
April 05, 2018

Vidyo Review

Francisco Moraga | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Vidyo is easy to use
  • Vidyo can share files and screens, it has a mobile app and it can be used with low bandwidth
  • Vidyo has a good support team
  • Vidyo has support for Linux
  • It needs to have interoperability with Skype
  • It needs to go down with its prices
  • It needs to have more tools for troubleshooting
April 28, 2017

vidyo partner

Score 7 out of 10
Vetted Review
Review Source
  • Amazing video quality thanks to superior encoding
  • Offline deployment makes it perfect for the government sector
  • Dedicated vidyo hardware
  • The design and the branding give little to be desired
  • Customer support is below average
  • The API must be rewritten and add more functions that are commonly requested.
  • Project codes are not well maintained and hard to find.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Video Conference Calls - Good quality of image and voice for as many participants as you need.
  • Webinars - Good for sessions where we have one main presenter and a big or small audience.
  • Screen sharing - Allows you to share your screen.
  • Video recording - Ability to record conferences and calls.
  • Layout Options for one main speaker - to be able to only see the presenter and no other participants in a webinar scenario.