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Vimeo

Vimeo

Starting at $9 per month
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Overview

What is Vimeo?

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams…

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Recent Reviews

TrustRadius Insights

Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of …
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TrustRadius Insights
TrustRadius Insights

Vimeo Review

1 out of 10
April 08, 2021
We used Vimeo Ondemand to sell access to high quality mountain films.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 34 features
  • Embedded videos (37)
    7.9
    79%
  • Video quality / Bandwidth controls (36)
    7.8
    78%
  • Video access controls (37)
    7.5
    75%
  • Mobile compatibility (37)
    5.1
    51%

Reviewer Pros & Cons

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Pricing

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Starter

$9

Cloud
per month

Standard

$25

Cloud
per month

Advanced

$65

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://vimeo.com/upgrade

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

MASH 3 0 Demo Reel on Vimeo

YouTube

TakyBox Vimeo Link Demo

YouTube

Silhouette #1 Demo Video on Vimeo

YouTube
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Features

Video Marketing

Features related to using video marketing content, as well as marketing videos themselves.

4
Avg 7.2

Video Platform Integrations

Integrations between the enterprise video platform and other business applications.

1
Avg 6.3

Video Security

Features related to the security of an organization's content stored on an enterprise video platform.

7.3
Avg 8.7

Video Player

Features that support playing and watching video content that is hosted on the enterprise video platform.

6.4
Avg 8.4

Video Analytics

Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.

5.4
Avg 7.5

Video Hosting, Management & Storage

Features related to hosting, managing, and storing video content.

5.3
Avg 8.5

Video Engagement

Features to engage viewers around video content, particularly for live streams.

4.1
Avg 8.0
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Product Details

What is Vimeo?

Vimeo makes creating video attainable regardless of budget, time or expertise. Vimeo enables users to customize and control how content is shared, viewed and managed to maximize the impact of every video.

For marketers, Vimeo supports a marketing strategy with branded content.

For event professionals, Vimeo’s event solution is used to produce, promote, and repurpose virtual events and webinars to get the most out of them.

For internal communications, training, and sales enablement teams, Vimeo can be used create immersive video experiences that leave a lasting impression and connect employees.

Vimeo Video

What is Vimeo?

Vimeo Competitors

Vimeo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

Vimeo starts at $9.

Brightcove, Kaltura, and Wistia are common alternatives for Vimeo.

Reviewers rate Video link sharing and Embedded videos highest, with a score of 7.9.

The most common users of Vimeo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(151)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of Vimeo, allowing them to create separate albums for each client and easily privatize videos as needed. The platform excels in delivering high-quality videos, even large files, efficiently. Users value the detailed statistics provided by Vimeo, which include views, impressions, and the source of each video's viewership. The platform's customer support has also received praise for its responsiveness and effective problem-solving capabilities. While some users have encountered issues with older video stats, reaching out to support has successfully resolved these problems. Occasionally, users have experienced streaming issues but have found that switching to a different browser can usually resolve the problem. Overall, Vimeo has been utilized for various purposes such as producing training materials, hosting webinars and replays, and creating ad-free courses. It has been preferred over YouTube for its clean and easy-to-embed interface, especially for paid courses and memberships. In the current remote working environment, Vimeo has played a key role in educating and engaging members worldwide. With its sophisticated appearance and customizable features, Vimeo stands out among its competitors. Whether it's hosting instructional videos, product demos, or screencasts, users have been relying on Vimeo for many years personally and professionally. Its affordability and compatibility with training videos make Vimeo Pro an ideal choice for organizations that value privacy features while sharing high-quality videos across multiple departments. Additionally, Vimeo Pro's password protection feature makes it a simple and secure method for sharing work with clients while providing controlled access to videos

Time-saving feature: Uploading files directly from Final Cut Pro. Many users have found the ability to upload files directly from Final Cut Pro to be a time-saving feature. This eliminates the need to export and upload separately, streamlining their workflow and saving valuable time. Helpful Portfolios feature for organizing videos. The Portfolios feature on Vimeo has been appreciated by many users for its helpfulness in organizing videos. It allows them to easily categorize and showcase their work, making it convenient for clients or viewers to navigate through their portfolio. Easy and quick uploading, tagging, and preference setting. Several reviewers have mentioned that uploading, tagging, and setting preferences on Vimeo is easy and quick. This user-friendly process simplifies the management of videos, allowing users to focus more on content creation rather than technicalities.

Difficult to use interface: Many users have found the web app interface of Vimeo difficult to use, with several reviewers describing it as clunky and not as user-friendly as other platforms like YouTube. They struggle with navigating through the various features and find it challenging to perform simple tasks such as uploading videos or customizing settings. These usability issues have been mentioned by a significant number of users in their reviews.

Frequent changes to interface: Some users express dissatisfaction with the frequent changes made to the interface over the years, finding it confusing and difficult to adapt to. They mention that these constant updates disrupt their familiarity with the platform and require them to relearn how certain functions work. This lack of consistency in the interface has been a common complaint among reviewers.

Issues with livestreaming and video performance: Users frequently experience issues with livestreaming on Vimeo, including frequent outages, slow loading and playing of videos, occasional lag, and glitches. These technical problems hinder their ability to effectively stream live events or share high-quality videos. Several users have expressed frustration at encountering these performance issues repeatedly while using Vimeo for their multimedia needs.

Users recommend Vimeo for its high picture quality and lack of ads, making it a suitable platform for general video uploads. They also suggest using Vimeo for professional videos and for centralizing video uploads, making it a good option for companies with a budget. Users recommend Vimeo for hosting customer-facing and internal training videos, as it offers good features and is easy to use. Additionally, Vimeo Pro is considered a reasonable option with a user-friendly platform and faster video loading compared to YouTube. Users believe that Vimeo is the best video hosting platform available and suggest considering it for its simplicity. They also note that having at least 1TB of free space is recommended for extensive use. Users appreciate that Vimeo helps keep users focused and find it suitable for big projects. Furthermore, users recommend Vimeo Pro for businesses due to its password-protected videos, downloadability, and high-quality private links. They note that Vimeo Pro is worth the cost, especially compared to YouTube. Overall, users commonly use Vimeo to embed videos and appreciate its high profile in the industry.

Attribute Ratings

Reviews

(1-25 of 41)
Companies can't remove reviews or game the system. Here's why
June 25, 2023

Let Vimeo Become Your New Go to Platform for your Video needs!

Tara Brueske | TrustRadius Reviewer
Tara Brueske
Booking and Vocal Coaching
Tara Brueske Music (Music, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For an overall professional appearance of Vimeo, I think it looks fabulous for the clients we work with. I think it works extremely well to host videos for courses and training that can be paid training. The privacy feature is great for that. I've never used it for going LIVE and wonder if that might be a good option for businesses but since I haven't tried it, I'm not of the capabilities. And I'm not sure how the clients are able to get on the LIVES. It does have so many new features since I started 4 years ago, and that means that there is a higher learning curve if you want to make full use of this platform.
June 05, 2023

You will never figure out on the website how to cancel your subscription and there is no support phone number. Anywhere.

Verified User
C-Level Executive in Corporate
Writing & Editing Company, 1-10 employees
Score 1 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Be certain you want to use Vimeo for the rest of your natural life because I have found it impossible to cancel my subscription online. I wanted to attach screenshots I have taken but there in no way to do that on this site which is unfortunate. You can't believe it. Here are the first five pages. 1. Login 2. Resources (Menu Option) drops down to "Help Center". 3. Account and Billing 4. Cancel My Subscription 5. End of the road. You have lots of options but they are creatively pre-planned dead ends.
1. Dead end number one. This one I wouldn't even count it is nothing compared to what happens next but they put in the left column a button to "Cancel my Subscription". Just refreshes the page you are on.
2. Another hyperlink under a large heading reading Cancel My Subscription. This link also just refreshes the same page you are on.
3. After the words: "To cancel the automatic renewal of your subscription, you are given another hyperlink and screenshots of the wonderful place where you actually cancel your subscription. But guess what. It doesn't go to the screenshot pictured. It goes to an Upgrade Plans web page.


April 04, 2023

Vimeo is worth it.

Tom McGuire | TrustRadius Reviewer
Tom McGuire
Senior Director of Strategic Communications
Commonwealth University of Pennsylvania (Higher Education, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is best suited for organizations that do not want to have ads pop up before their video if they are connecting to these videos on other social media platforms. There are times when uploads are going slow or when it is hard to upload from a mobile device which makes doing my job a bit more difficult.
August 04, 2022

Vimeo Failed Massively in Delivering Their Promise

MK
Moustafa Kamel
SVP, Training and Marketing
Medex International (E-Learning, 51-200 employees)
Score 1 out of 10
Vetted Review
Verified User
Likelihood to Recommend
We have been using Vimeo for years and the company used to be vigilant about customer support. That's why we upgraded to premium as they added the live streaming feature. The problem I am facing is that out of the blue the live streaming feature for which we mainly use Vimeo is totally bugged and has not been working for a very long time, where I did all the tasks the support team asked for but yet no reply or follow-up or any kind of support received. This feature is strategic and we lost huge money for their carelessness but I think they already have lost interest in caring for their clients. We are preparing seriously to move out and advise all our partners to do the same, and I will never recommend Vimeo to anyone at least for now as they failed massively in addressing our business needs and helping us overcome the tragedy they caused to our business.
April 25, 2022

Vimeo Review

OM
Obada Mzaik
CEO (Chief Executive Officer)
Zedne ALM LLC (Entertainment, 1-10 employees)
Score 2 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I have been with Vimeo OTT Enterprise for more than a year. In my experience, they delivered Apple APP and Android App for our channel 6 months after signing the contract agreement. It was my understanding that this should be 3 months per contract, however, they never apologized or reimbursed us for the delay.

After launching our app, we figured out our account was missing Tv apps and in my opinion, we were losing a lot of customers. We shared our frustration with our Account manager who advised us to add TV apps. We shared our audience and limited budget which only can cover 2 additional services and we have to choose the apps carefully.

The Vimeo A.M. convinced us to go with Android TV and Apple TV service. It is my belief that the Vimeo OTT Account manager hid sensitive information from me and encouraged my company to sign a contract for 2-years with the following service: 1- Apple IOS App, 2- Android app 3- Apple Tv 4- Android TV, knowing our target audience is in Europe and Middle East. In my experience, after we signed and paid, they disclosed the following information: Apple TV and Android TV only cover 17% of our market audience while Taizon OS and RUKU operating system would have covered 60% of our market audience. Then they request $$$$$ to add these services to us.

In my opinion, I believe we were tricked by this company and wasted our investment without any apologies or reimbursement. [Redact] I requested the recorded Zoom video and they said supposedly they deleted them
July 30, 2021

To Vimeo, your privacy preferences actually matter

Fred Xorla Adzoyi | TrustRadius Reviewer
Fred Xorla Adzoyi
Programs Director, Agriculture
DRIAN Ghana (Development Research & Impact Advocacy Network) (Non-profit Organization Management, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
For safe and secure privately hosted content without much risk of unauthorized access or leakages, Vimeo is the best option on the market. Also, they don't disrupt content viewing with excessive advertisements that might turn away your viewers. But then for marketing campaigns, where the primary goal is Reach, Vimeo might be less of an effective choice.
July 06, 2021

Vimeo for Training and Support

Verified User
Manager in Customer Service
Computer Software Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are looking for a place to upload and store videos, generate embed codes, and/or capture screen recordings then Vimeo is a good fit. It is well suited for sharing videos with a targeted audience, for example, training videos. If you are looking to have a video marketplace where viewers can browse through videos, YouTube is probably a better fit.
May 23, 2021

Great for small businesses, awful for larger organizations

MK
Michael Kazarnowicz
Senior Webmaster
Riksteatern (Entertainment, 201-500 employees)
Score 4 out of 10
Vetted Review
Verified User
Likelihood to Recommend
If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
April 08, 2021

Vimeo Review

Verified User
Program Manager in Product Management
Entertainment Company, 11-50 employees
Score 1 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Vimeo would be a good choice a small company wanting to quickly implement a once-off event. If a company is going to be grossing over $50,000 per year, [I feel] there are several platforms which will cost less and deliver a superior guest experience. Also, practically any other platform will provide you with more information about your guests and their viewing habits.
June 16, 2020

Great Potential, But Fell Short. Customer Support Nonexistent

Verified User
Partner in Other
Sports Company, 1-10 employees
Score 3 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Vimeo is well suited for users who do not rely heavily on videos as a product. Perhaps if a company uses videos for marketing purposes. However, if the videos or live streams themselves are your product, I would tread carefully. We lost quite a few customers because the video and stream quality were less than desirable.
May 05, 2020

Highly disappointed with Vimeo

Marquita Angelina | TrustRadius Reviewer
Marquita Angelina
Digital Project Manager
Collier & Associates (Legal Services, 1-10 employees)
Score 3 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Vimeo's customer support has been quite disappointing. While their usual and customary canned responses are suitable for small tech issues, don't ever get into a real problem with their platform, because they will NOT respond to inquiring emails and continue to send canned responses. The only caveat is when I actually called Livestream's enterprise customer sales support, and the rep did help me, although we are NOT supposed to contact by phone. For that, I give them a 3, just for her kindness.

Our firm paid for the business pro for 900/year. Our firm also has a doctors newsletter subscription that thousands and thousands of doctors subscribe to nationwide, and we also host live webinars. Livestream/Vimeo has a significant deficit when it comes to any kind of editing capabilities and uploading (even just cutting out a frame or 2). For some reason, if our webinars were public and not exclusive to subscribers, we can place the video on YouTube without issue. Vimeo's platform is another story (for when we have to download, edit, and re-upload). We are now seeking out other (more proficient and better) platforms and WOULD NOT recommend Vimeo's Top Tiered Subscription for $900/year unless you're okay with no real help and canned responses when you actually need a person on the other end of that email. Again, we serve thousands of thousands of subscribers, don't charge as much as Vimeo, and provide much better customer support to our users/subscribers. Shame on you, Vimeo!!! Shame on you!
April 23, 2020

Vimeo was the best move for our company.

Marissa Roth | TrustRadius Reviewer
Marissa Roth
Associate Director of Chapter Services
Alpha Phi Omega National Service Fraternity (Non-profit Organization Management, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think Vimeo is well-used by organizations or people interested in placing the videos within another platform (within an app, embedded in a website, etc.) rather than someone looking for a video platform for social media purposes. I would say Vimeo is a wonderful business solution rather than a personal outlet.
March 10, 2020

Vimeo has helped us find so much new work!

Verified User
Director in Professional Services
Media Production Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Vimeo has been great! It's so easy to use and the links always work. We love being able to set our back end settings like where our films can be embedded quickly and easily. Vimeo allows us to promote and protect our work all at the same time. I think Vimeo is suited for any media company or person who wants to share their films whether publicly or privately. There are settings for both options!
February 29, 2020

Boutique Video Service Evokes Artsy Sophistication

Jonah Dempcy | TrustRadius Reviewer
Jonah Dempcy
Web & Mobile Developer
Bluefire Productions (Computer Software, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Vimeo is perfect for content delivery from a business to a user where branding, design, and image is of the utmost importance. Vimeo is a boutique premium video delivery platform that puts a lot of care and attention to detail into their features, so choosing them as a service to deliver videos to customers shows that same care and concern. The brand has a luxury bespoke feel. It is suitable for small companies and content creators who are design-conscious, as well as larger companies for whom the branding fits. Vimeo has always had an artsy vibe, for lack of a better term, being the preferred video delivery platform for artists, musicians and videographers, compared to YouTube which is often joked about because of its notorious comments section, although this has gotten much better in recent years. There are other competitors to Vimeo as well, but none of them have the high-end, boutique branding that Vimeo has.

I would say Vimeo is less suitable for certain verticals like gaming (where Twitch and YouTube are more appropriate), or utilitarian purposes like instructional videos on how to fix your car, say. Vimeo is also not as suitable for applications where branding is not a concern.
February 27, 2020

Why I love Vimeo!

Julianna Oates | TrustRadius Reviewer
Julianna Oates
Client Success Manager
Toast Wedding Films (Media Production, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would recommend Vimeo to colleagues who work in the video world. Vimeo allows for easy and relatively instant sharing of files that are linked back to the creator. The ability to add SEO tags is so helpful as well and helps establish better search engine recognition for my website.
November 16, 2019

Great full service video hosting and sharing product for (most of) your company's needs.

Verified User
Employee in Marketing
Internet Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Vimeo (pro membership) is great for all of our mid-sized companies video hosting and sharing needs. We share our videos via our website (hosted by Vimeo) and share them directly to leads during the sales process. We also use the privacy sharing features to privately share works in progress between our design and marketing teams and key voices as they need to review them. The free version is very limited, and the social features of the site are not nearly as robust as YouTube. Unfortunately, their live streaming service is untenable for us. We looked into it but the support for our needs just isn't there yet.
August 01, 2019

Get ready to go with Vimeo

Matthew Dilworth | TrustRadius Reviewer
Matthew Dilworth
Demand Generation Marketer
Blend (Computer Software, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Perfect solution for those just getting started building out their video library that plan to simply embed the video files or point traffic directly to the Vimeo page. Lacking advanced marketing toolsets like Vidyard and Brightcove might offer.
March 12, 2019

High Quality Videos for the Creative Industry

Verified User
Project Manager in Marketing
Farming Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Vimeo Pro is good for video storage and proofing for creatives, such as video editors and marketers. I particularly like it for access-controlled video sharing for internal product demonstrations and customer-facing demos. It is easy enough for the user in Product Management, Marketing Communication, and key Account Management who can seamlessly use it as administrators or as end users.
March 09, 2019

Vimeo Pro: A Must Have

Verified User
Employee in Marketing
Design Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you're a production house who does a lot of video work, Vimeo Pro is a MUST HAVE. There's no loss in quality when uploading videos, the layout is easy to navigate and clean, and it's a much more professional setting than YouTube. The service, quality, and customer care that Vimeo offers its users is basically unparalleled.
March 06, 2019

Vimeo; A great platform for great videos!

Hanaa Ibham | TrustRadius Reviewer
Hanaa Ibham
Manager - Video Team
Ekwa Marketing (Computer Software, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Vimeo would be the best platform to store videos securely, share them with your audience. Definitely, the quality is ensured and uploading/downloading is very convenient. Specific purpose videos, where you share manually, this would be a great platform. I will not recommend Vimeo if you are hoping to get exposure using this, as search engines do not show Vimeo videos on results. One has to be using Vimeo to find Vimeo videos. And Vimeo is not ideal for in-mail videos, as the video does not play in the mail, but opens on a new tab.
March 06, 2019

It does what I need it to do

Verified User
Administrator in Customer Service
Religious Institutions Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Vimeo Pro is excellent when you want people to just watch and focus on your video and not be disturbed by ads. This is perfect for the nature of our church's usage -- we want our audience to watch the sermon without being bothered by ads. Plus, I feel that Vimeo Pro's interface is cleaner -- YouTube's interface can really be distracting!
March 05, 2019

Vimeo is a solid offering for the right market use cases.

Verified User
Director in Information Technology
Non-Profit Organization Management Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Vimeo is great for archiving and sharing videos to the web. It isn't great for anything that involves sharing to platforms that already integrate their own video players (like on Facebook). If you need a completely transparent (no overlays, play buttons, etc.) embed on a website, this won't work there either.
March 05, 2019

Take Video Streaming to a higher level at a lower price

Mark Nowowiejski | TrustRadius Reviewer
Mark Nowowiejski
Sr. Instructional Designer
Johns Hopkins Armstrong Institute for Patient Safety and Quality (Education Management, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think that if you're just starting out it's a great tool; it's cheap relatively speaking (there is a free/basic version but it's very limited). The UI is generally better than YouTube and I feel like the content in more secure. It also integrated well with video review tools such as Wipster and various captioning services. That said as your catalog begins to amass you may find the search feature to be a real limitation. If you are not smart about how you title your videos early on it can be nearly impossible to find an asset once you have a few 100 videos.

It is still far better for video hosting than streaming something off your own site or server. I've had no issues with sending Vimeo content to international users, even those in China or other countries that may have restricted internet.
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