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Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of …
Starting at $9 per month
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What is Vimeo?
Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams…
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Popular Features
- Embedded videos (37)7.979%
- Video quality / Bandwidth controls (36)7.878%
- Video access controls (37)7.575%
- Mobile compatibility (37)5.151%
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Pricing
Starter
$9
Cloud
per month
Standard
$25
Cloud
per month
Advanced
$65
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://vimeo.com/upgrade
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Product Demos
MASH 3 0 Demo Reel on Vimeo
YouTube
TakyBox Vimeo Link Demo
YouTube
Silhouette #1 Demo Video on Vimeo
YouTube
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What is Vimeo?
Vimeo makes creating video attainable regardless of budget, time or expertise. Vimeo enables users to customize and control how content is shared, viewed and managed to maximize the impact of every video.
For marketers, Vimeo supports a marketing strategy with branded content.
For event professionals, Vimeo’s event solution is used to produce, promote, and repurpose virtual events and webinars to get the most out of them.
For internal communications, training, and sales enablement teams, Vimeo can be used create immersive video experiences that leave a lasting impression and connect employees.
Vimeo Video
What is Vimeo?
Vimeo Competitors
Vimeo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.
Vimeo starts at $9.
Reviewers rate Video link sharing and Embedded videos highest, with a score of 7.9.
The most common users of Vimeo are from Small Businesses (1-50 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of Vimeo, allowing them to create separate albums for each client and easily privatize videos as needed. The platform excels in delivering high-quality videos, even large files, efficiently. Users value the detailed statistics provided by Vimeo, which include views, impressions, and the source of each video's viewership. The platform's customer support has also received praise for its responsiveness and effective problem-solving capabilities. While some users have encountered issues with older video stats, reaching out to support has successfully resolved these problems. Occasionally, users have experienced streaming issues but have found that switching to a different browser can usually resolve the problem. Overall, Vimeo has been utilized for various purposes such as producing training materials, hosting webinars and replays, and creating ad-free courses. It has been preferred over YouTube for its clean and easy-to-embed interface, especially for paid courses and memberships. In the current remote working environment, Vimeo has played a key role in educating and engaging members worldwide. With its sophisticated appearance and customizable features, Vimeo stands out among its competitors. Whether it's hosting instructional videos, product demos, or screencasts, users have been relying on Vimeo for many years personally and professionally. Its affordability and compatibility with training videos make Vimeo Pro an ideal choice for organizations that value privacy features while sharing high-quality videos across multiple departments. Additionally, Vimeo Pro's password protection feature makes it a simple and secure method for sharing work with clients while providing controlled access to videos
Time-saving feature: Uploading files directly from Final Cut Pro. Many users have found the ability to upload files directly from Final Cut Pro to be a time-saving feature. This eliminates the need to export and upload separately, streamlining their workflow and saving valuable time. Helpful Portfolios feature for organizing videos. The Portfolios feature on Vimeo has been appreciated by many users for its helpfulness in organizing videos. It allows them to easily categorize and showcase their work, making it convenient for clients or viewers to navigate through their portfolio. Easy and quick uploading, tagging, and preference setting. Several reviewers have mentioned that uploading, tagging, and setting preferences on Vimeo is easy and quick. This user-friendly process simplifies the management of videos, allowing users to focus more on content creation rather than technicalities.
Difficult to use interface: Many users have found the web app interface of Vimeo difficult to use, with several reviewers describing it as clunky and not as user-friendly as other platforms like YouTube. They struggle with navigating through the various features and find it challenging to perform simple tasks such as uploading videos or customizing settings. These usability issues have been mentioned by a significant number of users in their reviews.
Frequent changes to interface: Some users express dissatisfaction with the frequent changes made to the interface over the years, finding it confusing and difficult to adapt to. They mention that these constant updates disrupt their familiarity with the platform and require them to relearn how certain functions work. This lack of consistency in the interface has been a common complaint among reviewers.
Issues with livestreaming and video performance: Users frequently experience issues with livestreaming on Vimeo, including frequent outages, slow loading and playing of videos, occasional lag, and glitches. These technical problems hinder their ability to effectively stream live events or share high-quality videos. Several users have expressed frustration at encountering these performance issues repeatedly while using Vimeo for their multimedia needs.
Users recommend Vimeo for its high picture quality and lack of ads, making it a suitable platform for general video uploads. They also suggest using Vimeo for professional videos and for centralizing video uploads, making it a good option for companies with a budget. Users recommend Vimeo for hosting customer-facing and internal training videos, as it offers good features and is easy to use. Additionally, Vimeo Pro is considered a reasonable option with a user-friendly platform and faster video loading compared to YouTube. Users believe that Vimeo is the best video hosting platform available and suggest considering it for its simplicity. They also note that having at least 1TB of free space is recommended for extensive use. Users appreciate that Vimeo helps keep users focused and find it suitable for big projects. Furthermore, users recommend Vimeo Pro for businesses due to its password-protected videos, downloadability, and high-quality private links. They note that Vimeo Pro is worth the cost, especially compared to YouTube. Overall, users commonly use Vimeo to embed videos and appreciate its high profile in the industry.
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Reviews
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I have used Vimeo to produce training for a small mastermind on a weekly level. I've also used it for webinars and replays of that webinar. I've used it to host courses for my business and have videos available without ads, which I really like. I was first using YouTube to do videos for my business, but I didn't like the ads appearing even for those who have paid for my courses and memberships. Vimeo is a clean-looking platform and easy to embed in my courses.
- It allows me to have private links.
- It allows ad-free watching.
- It is a clean-looking more professional platform.
- It would be nice to have an editing tool where you can edit the video right within Vimeo and not have to go to another platform to do that.
- It would be nice to have a feature that separates audio from video, as Zoom does.
- It would be nice to use it for going LIVE on Facebook or other social media.
Score 1 out of 10
Vetted Review
Verified User
I use Vimeo to host videos and to save videos I have captured on my own PC.
- Quality of video is good
- They make it virtually impossible to cancel your subscription online and there is no phone support either.
April 04, 2023
Vimeo is worth it.
We use Vimeo as the place to house all our video content that we share out to potential students and their families as well as current students. By using Vimeo we are able to avoid having ads from competing institutions come before our video pieces. There was nothing more frustrating than having another school's ad play before our piece.
- Allows for ad free viewing
- Easy to upload
- Easy to link to
- Sometimes when trying to upload from a mobile phone it can be clunky and hard to accomplish.
- Uploads can also be slow on desktop
August 04, 2022
Vimeo Failed Massively in Delivering Their Promise
Score 1 out of 10
Vetted Review
Verified User
- Live streaming.
- Video hosting.
- Video creation.
- Customer care. Putting the customer first.
- Live streaming technology.
- Follow up on critical support tickets.
- Internal communication.
- Commitment to what they promise.
- Delivering on time.
- Considering loyal old clients.
April 25, 2022
Vimeo Review
Score 2 out of 10
Vetted Review
Verified User
- Good Quality work on OTT Service in General
- Sales representatives disclose all sensitive information to their client
- Account Managers for the OTT Enterprise account
- Technical Support delivery date should be more accurate and in my opinion, there should be a penalty for any delay
July 30, 2021
To Vimeo, your privacy preferences actually matter
Score 8 out of 10
Vetted Review
Verified User
Our grants team was the first within our organization to migrate to Vimeo. A funding competition we were involved in required us to upload a 'private' video pitch and have them access it via the shared link. We were forced to seek an alternative product when the judging panel sent feedback that the provided link was defective and only worked intermittently. Add that to persistent advertisements when it did work, they recommended using a different platform to avoid being disqualified on technical grounds. That was the beginning of our partnership with Vimeo....which has now expanded beyond grant pitches, to both marketing and file archiving.
- Vimeo executes privacy preferences on uploaded content to the letter, without any lapses.
- Vimeo makes it possible to collaborate and source feedback on videos in development without the need to share actual draft files directly with anyone. With Vimeo, I can be sure of reduced risk of leakages.
- Vimeo does not frustrate viewers with a ton of commercials and ads that might end up become major forces of distraction.
- Pricing models are a bit complicated to understand and not very transparent.
- Customer service response times could use a lot of improvement.
- For marketing campaigns, Vimeo can be a little slow at generating traffic to shared content.
July 06, 2021
Vimeo for Training and Support
Vimeo was originally being used by our marketing team to create product marketing material, and then our support team began using it to create training videos for our Knowledge Base. We decided that we wanted to add videos to each of our Help articles so our users had the option to either watch and listen to learn how to achieve a certain task in the product, or read the step by step instructions.
- User friendly - I was able to learn Vimeo on my own without any formal training. It was very straight forward.
- Ability to upload videos to obtain embed codes. This is how we include videos in our Knowledge Base articles.
- Analytics - I am able to see how much traffic our videos are getting. This also helps us understand which areas of our product customers are needing more assistance with.
- Sometimes the upload process takes a while. After the video is uploaded, it needs to buffer/finish processing. Often times I need to step away and do something else while I am waiting for the video to fully upload so I can grab the embed code.
Score 4 out of 10
Vetted Review
Verified User
We are Sweden's (and one of the world's) largest touring theaters. We used Vimeo (Pro) before the pandemic to easily show edits to people in other geographic locations. When the pandemic hit, we also use it to show productions that couldn't go on tour. There are about six of us who use it, I'm one of the heavier users.
- High quality streaming without ads
- Replies on Twitter
- Great for one-man/woman creative businesses
- Statistics - this part in 2021 had been sub-par even back in 2015
- Teams - this function is a joke. You can't get Pro support unless you get the account details and share passwords for the main account - even if you're appointed admin.
- Bugs - over the past year, the product has been riddled with bugs. One bug prevented us from accessing statistics for two weeks.
April 08, 2021
Vimeo Review
Score 1 out of 10
Vetted Review
Verified User
We used Vimeo Ondemand to sell access to high quality mountain films.
- Easy to get going
- Cost - expensive for what you get
- Analytics - very hard to get information about sales or users
- Customer service - help desk [seems] weak and customer service essentially [feels] non-existent
Score 3 out of 10
Vetted Review
Verified User
We are an online yoga resource center. We use Vimeo primarily to host our pre-recorded videos and embed it into our website (urbanyogisg.com). With the onset of covid, we upgraded our account from Business to Premium in order to use their live stream capabilities for live yoga classes. We are a small organization of two owners and approximately 10 teachers who all log into the Vimeo account in order to stream our scheduled classes. We embed the pre-recorded videos as well as the live streams into our website so our customers view the classes directly from our website.
- Customizable videos to suit our brand.
- Ease of use and ease of organizing all of our videos.
- Ability to embed with customizable features.
- Customer service needs improvement.
- Streaming is slow and unreliable.
- Videos often buffer and skip.
May 05, 2020
Highly disappointed with Vimeo
Score 3 out of 10
Vetted Review
Verified User
Our firm has a doctors newsletter subscription that thousands and thousands of doctors subscribe to nationwide, and we also host live webinars.
- Nothing I can really think of.
- Customer support - it sucks with only canned responses, and I don't think you're ever speaking with a real person via email.
- Allowing for video editing on line (at least being able to cut videos).
- Better uploading experience for the end user (don't have any issues with other video hosting providers).
April 23, 2020
Vimeo was the best move for our company.
Vimeo is used by one department at the organization's headquarters. Videos that are produced and uploaded can be viewed by the entire organization. Now more than ever, our organization is depending on modern technology to educate and engage members worldwide. Vimeo provides a solution to educating members near and far, especially now that most of the world is working remotely/virtually. Not only does this allow the organization to educate others in light of a pandemic, but it also provides a method of ongoing and on-demand learning in the long-term.
- User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
- Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
- As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
- In the past, I have had trouble locating the account of others to follow. It very well could be user error, however, finding others within the organization has been a challenge.
- The navigation pane on the left-hand side could be more thorough than the basic "Home, Video and Create" options available.
- I would like to see more comprehensive editing features to videos being uploaded. Trimming, audio, and other options should be readily available.
March 10, 2020
Vimeo has helped us find so much new work!
We use Vimeo to publish our completed client films. The clients get a download link as well as a sharing link which is a Vimeo link. In the video's description on Vimeo we add related project information crediting contributors and in the tags we add SEO related information. Through both the tags and the video description, we have gotten new work from people who found our films on Vimeo!
- Vimeo allows users to easily search through their body of work in just seconds.
- Vimeo allows us to tag each film independently based on its content.
- Vimeo allows us to sort like films into showcases (like folders).
- Vimeo allows people online to find our films easily.
- I wish viewers who were looking at our Vimeo channel had the option to search through our work with a search bar so they could type in a word or phrase and our films that related would appear for them. We have that option on our side, but I wish our potential clients had that option within our specific channel.
- I wish the selected cover image would move over to YouTube when published from Vimeo.
February 29, 2020
Boutique Video Service Evokes Artsy Sophistication
I have used Vimeo for 11 years in both a personal and professional capacity, primarily for the hosting of product demo videos and screencasts. I first began using Vimeo to host short instructional videos on a jazz lessons blog that I made. I preferred Vimeo to its competitors then because there was such a great community of artists and creators, and Vimeo seemed much more sophisticated and high-brow. I felt I was in good company among other content creators and the user interface was sleek and elegant. Later, when I worked at Surefield, a real estate company started by a cofounder of Redfin, we used Vimeo exclusively for our customer-facing product demos. Now at Bluefire, we use Vimeo whenever we need to demonstrate a particular feature to a client through a screencast, or put together short instructional videos. Vimeo allows us to deliver video content in a sleek package that gives the appearance of being more professional and sophisticated than its competitors, in my opinion.
- Image and Branding - Vimeo has always had an edge on design and branding versus its competitors like YouTube. Using Vimeo as a content delivery platform gives the appearance of being luxurious and having a high-end product.
- Video Configuration - I've used YouTube through multiple iterations of their video management and configuration options, and Vimeo has continued to beat it hands down, both in ease of use and robustness. I can easily organize my Vimeo videos into tags and playlists while I still struggle with YouTube, where it is quite laborious.
- User Interaction - Vimeo allows you to capture user email addresses for email lists with ease, something its competitors have not figured out yet. You can easily split your video into chapters and hyperlink from within the video to other areas, features which competitors like YouTube have in some form but not nearly as easy to use or well-implemented as Vimeo.
- Video Analytics - Vimeo has a full-featured analytics suite that helps content creators understand user interaction and engagement with their videos.
- Versioning and Collaboration - Vimeo has workflows for video history and for collaboration where you can have a content creator upload a video which enters a pipeline for an editor to approve. I have not used these workflows, but it's pretty cool that they have implemented features like this.
- Custom Micro-Sites - I have only ever embedded Vimeo videos in websites that I've created, or sent them as links to clients, but I have seen well-designed micro-sites for content creators built using Vimeo. Overall, Vimeo does design and branding very well. Their micro-sites look much better, visually speaking, than competitors like YouTube whose equivalent feature, the YouTube Channel, just seems dry in comparison.
- Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
- "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
- Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
February 27, 2020
Why I love Vimeo!
My company uses Vimeo to publish our completed videos. After our clients' films have gone through each department (videography, editing, etc.), we publish them to Vimeo and add a description that shares the details of the event such as venue or photographer. We use the Vimeo links as sharing links that allow our clients to share their films with friends and family without having to provide individual download links. All our videos on Vimeo have detailed descriptions, tags, and are added to a few specific showcases. Vimeo allows us to share files easily with people anywhere, especially on social media!
- Vimeo allows us to easily sort our films in to showcases (like folders) for easy filing.
- Vimeo allows us to add tags that help our videos become more searchable on search engines.
- Vimeo allows us to share films easily with clients around the world with a simple URL share.
- Vimeo allows us to set privacy settings for each film so that privacy is always an option for our clients.
- I wish Vimeo's showcases had their own privacy features. If I create a showcase where the videos within that showcase are private, viewers can still see the title of the video and that it exists in that showcase, they just can't watch the actual video. That seems like a big flaw to me... a private video should be totally private and not able to be seen at all by anyone other than the account holder.
- I think the way you publish videos to YouTube could be better! I wish the cover image from Vimeo transferred to YouTube when published.
February 18, 2020
Vimeo for online courses!
My online business uses Vimeo for my clients who sell online courses. My clients can upload their videos to Vimeo, and I can use the easy embed settings to put into the program we use for their online courses. It is insanely easy to use and very reliable. I highly recommend for anyone needing to store videos for access across a team.
- Vimeo is easy to embed into other sites.
- Quick uploads compared to Dropbox
November 16, 2019
Great full service video hosting and sharing product for (most of) your company's needs.
We use Vimeo to upload all our company videos and to share them both internally and externally. We monitor stats on view rate and consumption of our visits through Vimeo. All the videos on our site are posted via a Vimeo link. We also use Vimeo to privately share videos within the company.
- Great video player.
- Robust and flexible options for embedding videos to your website.
- Professional analytics.
- Great customer service (pro-level membership).
- Seamless uploading and managing of all our companies video assets.
- It's not as socially robust as YouTube.
- We sometimes bump into limitations with embedding videos (only in certain use cases).
October 15, 2019
Vimeo is professional video hosting at its best.
I work with a small video production team and we use Vimeo (business) to upload dozens of videos a month for client review and internal organization of projects for our portfolio. Every person on our team uses it to host video drafts and with the review page links we're able to send to clients in a clean interface that even offers optional timecoded review notes and versioning. It's been a game changer for our team and we honestly couldn't do without it.
- Vimeo's Pro and Business plans offer TONS of host space limited only by large weekly limits (unlimited on business level)
- Vimeo's review tools have improved immensely to match competitors like Frame.io making Vimeo a hugely viable option for client review hosting. They offer easy to use timecoded comments, customizable branding elements, engagements graphs and tools.
- Vimeo also has a desktop app for Mac and Windows that makes uploading and managing videos a little easier. They've also added plugin integration with NLEs like Premiere Pro.
- If you are uploading very large videos (event coverage, training, full interviews, etc) you will quickly rip through the weekly upload limits on the free and Pro tiers, requiring the much more expensive business level.
- I've found the load times and responsiveness on some of the menu screens to be a bit slow. This could be optimized down the road.
August 01, 2019
Get ready to go with Vimeo
Vimeo provides our marketing team a video platform to host internal and public facing videos.
- Easy upload tools make it a snap to add to your video library
- Extensive video player customization and playback options
- Easy to navigate user interface
- Needs Marketo and Salesforce integration
- More advanced video gating options
- Would be nice to order close caption files direct from Vimeo to incorporate in as subtitles and in different languages
March 12, 2019
High Quality Videos for the Creative Industry
Compared to other image hosting platforms, we like to use Vimeo Pro for internal videos since it has great quality, easy management and password protected videos.
- Easy to administer.
- Great video quality.
- Good access controls.
- Better navigation, sometimes I get lost.
- Since it is specialized in its use, I would like to see innovative video content options.
- Improve commenting and review options.
- More external integrations.
March 09, 2019
Vimeo Pro: A Must Have
At my current role, we do a lot of video work for our clients (particularly B2B marketing). This involves a LOT of graphic-heavy videos/video production. Clients want to be able to see progress. Vimeo Pro is a great tool because it allows us a lot of storage space for our client work, and it helps us share the content.
- The support for our videos is fantastic – there's no loss in resolution/compression...all of our videos are crystal-clear.
- We can customize the privacy links of our videos so that we can upload an incomplete project just to show a client current progress (way easier than FTP transfer in most cases).
- Vimeo Pro lets you see stats on your videos. Which ones have the most clicks/watches, etc. It's been great for our target marketing.
- Vimeo Pro lacks the capacity to have a playlist of videos in a coordinated sequence that kind of revolves around a certain topic – you have to do some clicking around sometimes.
- Processing times for videos can be a bit...time-consuming. Especially when you have clients that demand everything "yesterday."
- If you're trying to market your video on Vimeo, it's a bit tough considering Google or Bing doesn't always show Vimeo results in contrast to YouTube videos.
March 06, 2019
Vimeo; A great platform for great videos!
We use Vimeo as the primary video publication across the whole company, but we mainly use it in the Video department. It is very convenient when sharing the videos with the audience and using the videos on the website. We have separate albums for each of our clients and we can privatize the video as needed. As a digital marketing company, we have to make sure we provide the videos efficiently and in high quality and Vimeo allows us to achieve that, we can upload larger files as well. We also have to provide the stats for each and every video we publish to the clients. And in Vimeo, we can get the views, impressions and the source each video was viewed, which is great. The amount of customer support is also great whenever I do come across any issue, I contact them and get a response shortly. I have come across some issues when deriving older stats for video but got the issues resolved by contacting the support. Sometimes there are streaming issues, but they are usually resolved using different browser.
- Increased storage space is definitely a plus.
- Definitely more secure, than other video sharing platforms.
- I love the auto-expiring links that we can share with clients on limited time offers.
- Downloading the videos are very convenient compared to other video sharing platforms.
- The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
- The search option can be made better. Looking up for old videos are a hassle sometimes.
- Can have CC autogeneration option, it would be better.
March 06, 2019
It does what I need it to do
I work for a church and we use Vimeo Pro to post the sermon online to be distributed via Facebook and our website. It is used by the whole organization, as we only use Vimeo for our video needs. We don't post on YouTube or any other places. We appreciate Vimeo's clean look and its ability to password-protect a video if needed.
- Clear user interface.
- Easy to use even for beginners!
- Ad-free.
- Clean look.
- Ability to tailor and configure different details as I upload a single/multiple videos.
- There are times when I've tried to upload, and it will fail for no obvious reason.
We have multiple Vimeo Pro subscriptions for various departments. Each is used by a team to upload content for their department. Most is internal archive/use, but some is embedded on our public facing websites or social media accounts.
- Vimeo allows us to have our data off-site and backed up.
- Vimeo provides easy sharing and embed customization.
- Vimeo has granular permissions which are nice to establish the desired privacy levels.
- I wish they offered a ZERO OVERLAY player embed. One we could auto-play that had zero play bar, controls, etc. They come close, but not fully transparent.
- Copyright enforcement is severe. We've had our account for over a decade and had 2 items flagged in the first few months that a user on a team had re-posted to our account from someone else. This was an instant 2 violations. Our third came nearly a decade later when a different user uploaded a copyrighted piece. Vimeo suspended our account and we were given a small time frame to download 10 years worth of data (an impossible feat) and all our embeds were broken on websites. They had no phone number to contact and no appeals process outside of an email address they say takes 24-36 hours (we never heard back on it). We had to track down an unlisted number to find out more info and appeal to the copyright owner to pull their DMCA complaint and then our account was restored. This process is not logical. There should be a longer grace period, a support number with a real person, and some sort of logic applied to how to handle this properly. Why would a 10 year customer with thousands of videos be treated the same as a new account with 3 violations? Especially when we could re-open a new account and keep going... so odd.
March 05, 2019
Take Video Streaming to a higher level at a lower price
I use Vimeo Pro as cloud storage for 1000s of online course videos as well as for webinar recordings. We also use it to track viewer analytics throughout the semester and share course specific portfolios with new instructors and teaching assistants.
- The portfolio/collection template allows us to build out setlists very quickly but also gives us flexibility on the overall and look and feel. If you know even basic CSS you can do quite a bit with it.
- Domain control. My clients are often particular about where certain videos can be embedded or shared. Vimeo allow me to specify exactly which sites the content can be embedded in.
- Vimeo allows us to attach custom cover slides to every video, something that was a pain point with some of the other services we looked at.
- Customer Service has always been very strong, especially when we needed to pull customized reports or massive collections of links
- You can upload a replacement file to an existing asset with out worrying about the url or embed code changing.
- It needs to support more users under a single account. I often end up having to share login information with other team members or clients which is not ideal in terms of security. The 'PRO' account only allows for 3 users which no even remotely close to what I typically need.
- The search feature isn't great, it allows for tagging and descriptions but the titles seem to be the only thing that counts when it returns results.
- It doesn't have an embeddable playlist feature like YouTube.
- There are no real inline interactive elements available. would love to be able to do in-video polls or quizzes.